University of Oxford

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Head of Assessment

Applications for this vacancy closed on 22 November 2012 at 12:00PM
The Head of Assessment will facilitate the development of customer and client
focus through the deeper understanding of user behaviour, requirements, and
priorities. You will work with librarians and staff throughout the Bodleian
Libraries to collect, analyse and report assessment data and to develop a
data-driven approach to achieving strategic objectives. This will include
maximising the value of statistics gathered and working with the Academic
Library Services unit to ensure that the formal and informal modes of
interacting with users yield information which can be successfully translated
into services which heighten reader satisfaction and productivity.

This post will also serve as Secretary to the Executive Team and other bodies
steering the direction of the Bodleian Libraries. You will be responsible for
managing two teams, the Directorate administrative staff and the Accessible
Resources Unit, and will coordinate strategic planning on behalf of Bodley’s
librarian.

You will have a degree in librarianship or a master’s degree or PhD in the
social sciences, statistics, or other relevant discipline with significant
experience working in research libraries. You should have demonstrated
knowledge of a wide range of assessment methodologies (both quantitative and
qualitative) and experience analysing data, designing or administering
surveys, and in providing recommendations for service improvements. You will
also be able to show ways in which your previous work has been customer-
focused and led to salient improvements in services and satisfaction.

The Head of Assessment will be able to manage a variety of challenging
activities simultaneously, exercising independent leadership in the area of
assessment, but also working as part of a highly dynamic and collaborative
team.

Only applications received before midday on Thursday 22 November 2012 can be
considered.

dc:spatial
The Bodleian Libraries, Oxford
oo:contact
oo:formalOrganization
oo:organizationPart
vacancy:applicationClosingDate
2012-11-22 12:00:00+00:00
vacancy:applicationOpeningDate
2012-10-19 11:15:51+01:00
vacancy:furtherParticulars
vacancy:internalApplicationsOnly
False
vacancy:salary
type
comment
The Head of Assessment will facilitate the development of customer and client
focus through the deeper understanding of user behaviour, requirements, and
priorities. You will work with librarians and staff throughout the Bodleian
Libraries to collect, analyse and report assessment data and to develop a
data-driven approach to achieving strategic objectives. This will include
maximising the value of statistics gathered and working with the Academic
Library Services unit to ensure that the formal and informal modes of
interacting with users yield information which can be successfully translated
into services which heighten reader satisfaction and productivity.

This post will also serve ...
The Head of Assessment will facilitate the development of customer and client focus through the deeper understanding of user behaviour, requirements, and priorities. You will work with librarians and staff throughout the Bodleian Libraries to collect, analyse and report assessment data and to develop a data-driven approach to achieving strategic objectives. This will include maximising the value of statistics gathered and working with the Academic Library Services unit to ensure that the formal and informal modes of interacting with users yield information which can be successfully translated into services which heighten reader satisfaction and productivity.

This post will also serve ...
label
Head of Assessment
notation
104771
based near
page