IT Support Analyst

Do you want to be part of an exciting new initiative? We are setting up a 2
year trial for a new Enhanced IT Support Service. This aims to offer IT
support which goes way beyond our normal standard offering by delivering a
bespoke service to a specific client group. This will be offered out as a
chargeable service and we will tailor our support to individual’s personal
needs and preferences. The new team will comprise three talented and
experienced IT professionals – a team leader and two specialised IT Support
Analysts.

Successful candidates will have excellent interpersonal skills, sound
experience and knowledge of desktop support, and a professional approach. A
desire to establish close working relationships, together with a real flair
for customer service will be essential. This exciting opportunity offers a
chance to be part of setting up and establishing an IT support service which
if proven successful and sustainable has the potential to move to a permanent
basis and grow.

Posts are fixed-term for 2 years.

Applications must include a supporting statement on how your experience meets
the key criteria in the job description. Providing examples for each of the
criteria is the best way to achieve this. You are welcome to send your CV too
but this alone will not be enough for us to consider your application.

Only applications received by 12.00 noon on 14 May 2015 can be considered.
Interviews will take place week commencing 1 June 2015. Please upload a CV and
supporting statement as part of your online application.