IT Support Analyst

THIS IS A RE-ADVERTISEMENT. PREVIOUS APPLICANTS NEED NOT APPLY.

Do you want to be part of an exciting new initiative? We are setting up a 2
year trial for a new Enhanced IT Support Service. This aims to offer IT
support which goes way beyond our normal standard offering by delivering a
bespoke service to a specific client group. This will be offered out as a
chargeable service and we will tailor our support to individual’s personal
needs and preferences. The new team will comprise three talented and
experienced IT professionals – a team leader and two specialised IT support
analysts.

Successful candidates will have excellent interpersonal skills, sound
experience and knowledge of desktop support, and a professional approach. A
desire to establish close working relationships, together with a real flair
for customer service will be essential. This exciting opportunity offers a
chance to be part of setting up and establishing an IT support service which
if proven successful and sustainable has the potential to move to a permanent
basis and grow.

This is a fixed-term post for 2 years.

You are required to submit a supporting statement which directly addresses how
your experience meets each of the criteria in the job description. Providing
examples for each of the criteria is the best way to achieve this. You are
welcome to include a CV too but this alone will not be enough for us to
consider your application.

Only applications received by 12.00 noon on 10 June 2015 can be considered.
Interviews will take place on 19 June 2015.