We have an exciting opportunity to join the postgraduate taught student administration team within the Department for Continuing Education. The Assistant Course Manager is responsible for leading the smooth administration of the Diplomatic Studies Programme (DSP), designed primarily for professional diplomats. 

 

You will ensure the efficient and effective administration of all key processes in line with departmental and University requirements, including: recruitment, admissions, enrolment/registration, course delivery, assessment, examinations, progression, changes to student status and award verification/transcripts.   

 

You will have significant experience of student administration within Higher Education or a similar environment, together with strong team work skills, significant experience of supervising staff, and excellent standards of accuracy.  You also need excellent communication skills and experience of conveying detailed and complex policies and procedures.  You will need to demonstrate the ability to work with a significant degree of autonomy, the ability to think innovatively and creatively - with good judgement - to solve complex problems.  Experience of line management would be an advantage, together with experience of acting as Secretary to examination boards, and supporting online teaching via Microsoft Teams and the Canvas virtual learning environment.

 

This is a full-time, permanent post with 38 days' annual leave, pension and excellent benefits.

 

All applications should be made online. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.

 

The closing date for applications is 12.00 noon on 23 October 2023.

 

Interviews are scheduled for 6 November.