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Systems Manager Permanent post on Grade 7: £36,024 - £44,263 per annum (£45,585 - £48,350 discretionary rate) We are looking for a highly motivated and creative individual to join the Department of Primary Care Health Sciences to help manage our specialist research environments supporting our academic community. You will be supporting a range of services including Windows & Linux systems and services, VMWare vSphere and VSAN, and a range of backup and replication services following devops approach to deployments where appropriate. We are looking to develop our services with increased integration, making use of PowerShell and Bash to automate service provision across our ORCHID research platform, along with scalable deployment solutions for commonly used research platforms (such as R, Python, Jupyter Notebooks), as well as exploring opportunities for extending out to cloud environments. The research we undertake uses healthcare data so an eye on security is a must and you will need to bring your technical expertise to advise and construct systems and services that support the academic requirement while maintaining the correct level of security and protection for our information assets. We are also looking to deploy further administrative services to support the IT team in the department, including an improved Asset Management tool and centralised research compute facilities. You would be involved in these developments with the opportunity to use your skills and talent to help shape our expanding service portfolio. We offer a friendly and supportive work environment, with options for career progression and development, and a supply of tea and coffee. As part of the Medical Science division, you will be joining not only the PHC IT Team, but the MSD IT Team and the wider community of IT Professionals across the University of Oxford, with the opportunity for networking across the professional service and the option to attend the annual IT conference, suppliers exhibition and much more. The post is available full time on a permanent basis however we are able to be flexible about how this would work, including flexible patterns of hours (e,g, five days over four with long hours) or remote/on-site working (with an expectation of 2 days on site). You’ll also be entitled to 30 days annual leave plus bank holiday, pension scheme, salary sacrifice scheme for childcare alongside highly-rated University nurseries, as well as a huge range of discounts across a variety of providers on anything from parking at the airport to Dell laptops. See https://www.jobs.ox.ac.uk/benefits This is a re-advertisement of the role, if you have previously applied for this role there is no need to re-apply. For any informal questions about the role please contact john.briggs@phc.ox.ac.uk. “Committed to equality and valuing diversity” The closing date for applications is **noon on 8 November 2023**
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Systems Manager Permanent post on Grade 7: £36,024 - £44,263 per annum (£45,585 - £48,350 discretionary rate) We are looking for a highly motivated and creative individual to join the Department of Primary Care Health Sciences to help manage our specialist research environments supporting our academic community. You will be supporting a range of services including Windows & Linux systems and services, VMWare vSphere and VSAN, and a range of backup and replication services following devops approach to deployments where appropriate. We are looking to develop our services with increased integration, making use of PowerShell and Bash to automate service provision across our ORCHID research platform, along with scalable deployment solutions for commonly used research platforms (such as R, Python, Jupyter Notebooks), as well as exploring opportunities for extending out to cloud environments. The research we undertake uses healthcare data so an eye on security is a must and you will need to bring your technical expertise to advise and construct systems and services that support the academic requirement while maintaining the correct level of security and protection for our information assets. We are also looking to deploy further administrative services to support the IT team in the department, including an improved Asset Management tool and centralised research compute facilities. You would be involved in these developments with the opportunity to use your skills and talent to help shape our expanding service portfolio. We offer a friendly and supportive work environment, with options for career progression and development, and a supply of tea and coffee. As part of the Medical Science division, you will be joining not only the PHC IT Team, but the MSD IT Team and the wider community of IT Professionals across the University of Oxford, with the opportunity for networking across the professional service and the option to attend the annual IT conference, suppliers exhibition and much more. The post is available full time on a permanent basis however we are able to be flexible about how this would work, including flexible patterns of hours (e,g, five days over four with long hours) or remote/on-site working (with an expectation of 2 days on site). You’ll also be entitled to 30 days annual leave plus bank holiday, pension scheme, salary sacrifice scheme for childcare alongside highly-rated University nurseries, as well as a huge range of discounts across a variety of providers on anything from parking at the airport to Dell laptops. See https://www.jobs.ox.ac.uk/benefits This is a re-advertisement of the role, if you have previously applied for this role there is no need to re-apply. For any informal questions about the role please contact john.briggs@phc.ox.ac.uk. “Committed to equality and valuing diversity” The closing date for applications is noon on 8 November 2023
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Job Description _________________________________________________________________________ Summary Job title Systems Manager Division Medical Sciences Department Nuffield Department of Primary Care Health Sciences Location Radcliffe Primary Care Building, Radcliffe Observatory Quarter, Woodstock Road, Oxford, OX2 6GG Grade and salary Grade 7: £ 36,024 - £ 44,263 per annum (£45,585 – £48,350 discretionary rate) Hours Full time (80% FTE minimum and flexible remote working negotiable) Contract type Permanent Reporting to Head of IT and Information Governance Vacancy reference BZ23002A - 168693 Additional information The Department The Nuffield Department of Primary Care Health Sciences has undergone an expansion in the number of complex IT systems used to support our research groups and we are seeking a Systems Manager to join the departmental team. You will be helping to manage and support these complex IT systems and helping our colleagues get the best use of the services to support world-leading research. What you would be doing You will be taking a lead role in providing and supporting computing and storage services using virtual and physical servers and will support the move into cloud based services as we seek to maximise the range of tools to support out academic research teams. Your role will encompass day-to-day work around the maintenance and management of server-based systems including patching systems and software, configuring services, managing user access and monitoring backup services as well as being involved in designing, developing and rolling out improvements to services, major upgrades and brand-new systems and services. You will also be part of the wider MSD IT and University community of IT specialists with a wealth of knowledge and experience in supporting our academic mission. We are committed to staff development and willing to support personal development of staff through conferences and training etc. The IT systems within the department support multiple research groups with a variety of data that requires careful handling to ensure compliance with GDPR regulations as well as NHS requirements. The department is responsible for a number of NHS data subsets and processing and compliance with the NHS DSP Toolkit as well as other toolkits such as Cyber Essentials is important to our continued work. Responsibilities Systems Management  Working on a number of critical infrastructure systems holding primary care data which is used by a number of research groups in the department, you will be responsible for maintaining and developing these services, which will require some out-of-hours work to minimise disruption to working hours service (this is not on-call work).  You will be working with VMWare vSphere and associated services (vCenter, VSAN, etc.) as well as Windows and Linux (Ubuntu) based OS (Operating System). Supporting the Windows Remote Desktop Services and associated technologies (Active Directory, WSUS etc), you will be providing support to end users on the use of these systems, troubleshooting issues and developing action plans to address these.  You will be supporting services such as OpenVPN and Ubuntu based SFTP and application servers that are used to provide various computation services to research staff.  You will be patching and updating systems via built in deployment tools and other technologies for example WSUS for Windows systems with attention needed on what updates to deploy at what times. IT Transformation  You will be responsible for developing automated processes for streamlining the day-to-day maintenance tasks required to support the various services. This may include scripting in PowerShell and Bash where appropriate as well as using monitoring tools to gather information on the heart of the services.  You will also be involved with the further development and improvements for these services, including evaluating possible new platforms and services, including on premise solutions, other University wide services and cloud offerings, presenting your finding to the Head of IT & IG for consideration.  You will encounter varying types of problems and will have freedom to choose the appropriate course of action to find solutions and resolve problems based on past exposure and previous experience. You will be required to analyse more complex problems of which you may have little or no experience and are responsible for carrying out necessary research to provide solutions to propose to the Head of IT & IG.  You will have autonomy to organise your time so that you can deal with conflicting priorities and provide customer focused assistance to the User Community. You will need to demonstrate a considerable level of flexibility in order to respond to the urgent queries from Users, and unforeseen problems. You can expect to come under pressure from staff must be able to retain their confidence through effective communication and delivery of commitments. BZ23002 - Job Description-V3.1.docx 2 Team and Personal Development  Providing 3rd & 2nd line support for the IT Offices with more complex queries, advising staff on how to resolve complex cases.  Keep abreast of advances in IT provision, especially in medical research, and provide expert advice to other members of the PHC IT Team, researchers and administrative staff, of current and future developments to enable continuous improvement of services  Take advantage of opportunities to increase your skill set via training (formal and informal) or other development activities. Train and tutor others in the topics learned and other areas of expertise, contributing to the professional development of other MSD IT staff.  Be an active member of the wider ITSS community and MSD IT Associate network, working with peers on department, division and cross University IT initiatives. Selection criteria Essential selection criteria  Knowledge, intellectual capacity, reasoning and analytical skills equivalent to those of a graduate.  Experience of maintenance and management of server-based systems including patching systems and software, configuring services, managing user access and backup services.  In-depth knowledge of Microsoft Windows Server technologies including Windows Active Directory, Terminal Services, WSUS, PowerShell and Group policy management.  Proven practical experience of virtualisation environments such as VMWare or HyperV and storage technologies suitable for supporting virtualisation platforms.  Experience of planning and progressing work activities within general guidelines, using your own initiative and judgement.  Demonstrable experience of identifying problems or service gaps, thinking laterally, devising and implementing novel solutions, using technical and creative expertise and experience.  Proven success in organising a busy and varied workload requiring the demonstration of self-motivation and excellent time-management skills, as well as the ability to adapt to changing priorities Desirable selection criteria  Knowledge of Hyper-V based services and clustering technologies are advantageous.  Knowledge of Linux based systems and services, along with experience of using Linux command line tools for administration and supporting Linux servers and services.  Knowledge of secure data handling techniques including encryption and hashing and the use of certificate type services.  Knowledge and understanding of the work practices, processes and procedures relevant to the role, which may include broader sector/commercial awareness. BZ23002 - Job Description-V3.1.docx 3  Experience in using tools such as PowerShell and Bash to automate IT functions and streamline delivery of services  Experience of running research-based IT services within a University or clinical based environment. . Pre-employment screening Standard checks If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments. Please read the candidate notes on the University’s pre-employment screening procedures at: https://www.jobs.ox.ac.uk/pre-employment-checks About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. Nuffield Department of Primary Care Health Sciences A top ranked centre for academic primary care in the UK, we lead world-class research and training to rethink the way healthcare is delivered in general practice and other primary care settings, both across the UK and globally. Integrating evidence and innovation, our main research focus is on enhancing prevention, early diagnosis and management of common illness. Our research is led by internationally renowned scientists, many of whom are practising GPs and primary care clinicians, but many others are psychologists, epidemiologists, sociologists, and public health academics. We cover the broad range of issues that you might expect to address in the community, including cardiovascular and metabolic disease, infectious diseases and childhood illness, diet, smoking and cancer. We also focus on understanding and improving the experiences of patients, rigorously evaluating the effectiveness of treatments and diagnostics, utilising big data, developing digital health interventions and working internationally. We have methodological expertise in novel clinical trial design and implementation, clinical decision making and diagnostics, clinical BZ23002 - Job Description-V3.1.docx 4 epidemiology, medical statistics, behavioural science, modelling, qualitative research and the wider application of social science theory and methods to address practical and theoretical challenges in health and care settings. The department was established in October 1998 (as the Department of Primary Health Care) with the appointment of a foundation chair in general practice, and was made a free-standing department in 2011 with the first Oxford statutory chair in primary care. We provide a strong multi-disciplinary training environment, a full programme of academic support and good IT facilities. Our ability to collaborate with other epidemiological and community based research groups across the University and with GP surgeries locally and nationally enables us to utilise a broad range of relevant expertise into our teaching and research. Our main research themes coalesce around cardiovascular disease and diabetes, infection, cancer, health behaviours, and digital health, with several cross-cutting themes, including disease prevention, early diagnosis, and patient self-management, big data and new clinical themes. We place inclusivity and diversity at the forefront of our approach to research from design and conduct through to the dissemination of our findings. BZ23002 - Job Description-V3.1.docx 5 The department has exceptional infrastructure, including the long-established Primary Care Clinical Trials Unit, one of the most expert CTU’s for trials conducted in community settings. We also host the Oxford Institute for Digital Health, the Bennett Institute for Applied Data Science, the Oxford Centre for Evidence-Based Medicine; the Interdisciplinary Research in Health Sciences research group (which uses both quantitative and qualitative methods to examine the human, organisational and societal issues relating to the delivery of healthcare and the improvement of health services) and the Medical Sociology and Health Experiences Research Group (MS HERG), which undertakes qualitative research into the patient experience including the Healthtalk research programme published on www.healthtalkonline.org. The department is a founding member of the National Institute for Health Care Research (NIHR) School of Primary Care Research, houses both the NIHR Applied Research Collaboration (ARC), Oxford Thames Valley and the NIHR MedTech and In Vitro Diagnostics Co-operative (MIC), and leads several themes of the Oxford University Hospital and Oxford Health BRCs. In terms of methodologies, as well as our critical mass of social scientists and computer/information scientists, the department supports one of the largest groups of medical statisticians in medical sciences and a growing team of health economists. Clinicians in our department teach a number of threads in the undergraduate course in Medicine and we place students in GP practices as part of their training. We run a very successful, well established MSc programme in Evidence Based Health Care, and a new MSc in Translational Health Science with the Department of Continuing Education. In 2023 we will accept students to a new MSc in Applied Digital Health and to an MSc in Global Health Care Leadership run in partnership with the Said Business School. The University of Oxford is a member of the Athena SWAN Charter to promote women in Science, Engineering, Technology and Medicine and holds an Athena SWAN Bronze award at institutional level. The Nuffield Department of Primary Care Health Sciences holds a departmental Silver Athena SWAN award to recognise advancement of gender equality: representation, progression and success for all. The Nuffield Department of Primary Care Health Sciences currently holds a Gold National Union of Students (NUS) Green Impact award. Green Impact is an environmental accreditation scheme championed by the National Union of Students and is designed to support environmentally and socially sustainable practice. The department supports sustainability initiatives in the following areas: supporting and leading change; energy; water; materials and waste; sustainable travel; biodiversity and nature; and food. Our staff are mostly located in the superbly renovated Grade II listed Radcliffe Primary Care Building on the Radcliffe Observatory Quarter (ROQ), the University’s most prestigious development site for a generation, and close to the city centre (see http://www.ox.ac.uk/roq/ for more information). Some staff are located nearby in the Gibson Building at the ROQ and some, including clinical teachers are based in Eagle House nearby off Walton Street. Car parking is very restricted at both sites with only a small percentage of staff being granted an annual parking permit and priority being given to those with access needs. Bus Pass, Train Pass, bicycle loans and Season Ticket Loan Schemes are all in operation for staff. For more information please visit: http://www.phc.ox.ac.uk Medical Sciences Division The Medical Sciences Division is an internationally recognised centre of excellence for biomedical and clinical research and teaching. We are the largest academic division in the University of Oxford. World-leading programmes, housed in state-of-the-art facilities cover the full range of scientific endeavour from the molecule to the population. With our NHS partners we also foster the highest possible standards in patient care. For more information please visit: http://www.medsci.ox.ac.uk/ BZ23002 - Job Description-V3.1.docx 6 How to apply Applications are made through our online recruitment portal. Information about how to apply is available on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) If you are applying for a research post and you have had periods of working part-time, please indicate this on your CV or in your supporting statement. This will ensure that any outputs such as publications are fairly judged when considered alongside the expected outputs of full-time workers. Where posts are advertised full-time, we may be able to consider part-time working or job share arrangements depending on the requirements of the role. If you want to work part-time and this option is not expressly stated in the advert or job information, please email hr@phc.ox.ac.uk to enquire whether the role you are applying for might be available on a part-time basis. Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitment-support-faqs Non-technical questions about this job should be addressed to the recruiting department directly please email recruitment@phc.ox.ac.uk To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our online recruitment portal to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. BZ23002 - Job Description-V3.1.docx 7 Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applicants at: https://compliance.admin.ox.ac.uk/job-applicant-privacypolicy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/dataprotection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for very senior research posts at grade RSIV/D35 and clinical equivalents E62 and E82, which with effect from 1 October 2023 will be 30 September before the 70th birthday. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra. For existing employees on these grades, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra. There is no normal or fixed age at which staff in posts at other grades have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Version Date October 2022 BZ23002 - Job Description-V3.1.docx 8 Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities. Our range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges, and discounts at University museums. See https://hr.admin.ox.ac.uk/staff-benefits University Club and sports facilities Membership of the University Club is free for all University staff. The University Club offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates, including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service website includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependents. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits With one of the most generous family leave schemes in the Higher Education sector, and a range of flexible working options, Oxford aims to be a family-friendly employer. We also subscribe to the Work+Family Space, a service that provides practical advice and support for employees who have caring responsibilities. The service offers a free telephone advice line, and the ability to book emergency back-up care for children, adult dependents and elderly relatives. See https://hr.admin.ox.ac.uk/my-family-care Childcare The University has excellent childcare services, including five University nurseries as well as University-supported places at many other private nurseries. For full details, including how to apply and the costs, see https://childcare.admin.ox.ac.uk/ Disabled staff We are committed to supporting members of staff with disabilities or long-term health conditions. For further details, including information about how to make contact, in confidence, with the University’s Staff Disability Advisor, see https://edu.admin.ox.ac.uk/disability-support Staff networks The University has a number of staff networks including the Oxford Research Staff Society, BME staff network, LGBT+ staff network and a disabled staff network. You can find more information at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is an organisation run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. BZ23002 - Job Description-V3.1.docx 9
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Primary Care Health Sciences, Nuffield Department of