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Job Description _________________________________________________________________________ Summary Job title Head of BI Reporting Division University Administration and Services Department Planning and Council Secretariat Location University Offices, Wellington Square, Oxford, OX1 2JD Grade and salary Grade 9: £52,815 to £61,198, with a discretionary range to £66,857 per annum Hours Full Time 3 year fixed term Contract type Reporting to Head of Planning Vacancy reference 168867 Additional information The role Background This post offers an opportunity to lead a new team of BI reporters working across a range of professional services areas (such as HR, Finance, Estates, Academic Administration, Alumni, Research, Libraries and Museums) to support the University deliver its key operational activities and strategic goals. The Team The University of Oxford is creating a new BI Reporting Team and as head of this team you will line manage five report writers embedded in central professional services to support the development of reporting services where they are needed. You will therefore be managing the programme of work alongside the Data and Reporting leads in Estates, HR, Finance, Academic Administration, Alumni, Research, and Libraries. The Team will be based in Planning and you will report to the Head of Planning, and also during the lifetime of the DSIP, to the Director of the Data Strategy Implementation Programme. Data and Reporting Journey The University is investing in its Data Governance through the Data Strategy Implementation Programme. It is this Programme that is funding the new team in the first instance as a pilot service. The Programme is building on data governance developments made over recent years and is now aspiring to further improve the technical solutions and processes to make robust data available; to initiate cultural changes through the introduction of a community of practitioners and training provision; and to accelerate the provision of outputs through an enhanced reporting capability. The Reporting Community The new team will be bolstering an existing reporting provision based in central professional services. You will therefore work closely alongside data and reporting experts in the various services to develop, deliver and support reporting provisions. You will also work closely with DRAM (Data Reporting, Architecture and Modelling Team), based in IT services. This team plays a fundamental role in helping to shape data in robust and accessible to support reporting work. A key output of the Data Strategy is to develop a community of data users including report writers. This will be supported through the development of a hub offering opportunities for all report writers to share best practice, ask questions and support each other. You will play an important contribution to this community. Our Reporting Tools It is envisaged that the new BI Reporting Team will produce datasets and reports using Power BI which the University runs as part of its Office 365 domain. We are happy to provide training for those with a data background who do not have experience of Power BI. The central university also uses a range of other reporting tools including Tableau, Reporting Services and Splash BI. IT Services host an on-premise data warehouse built on a Microsoft SQL Server database instance. The warehouse sources data from a range of administrative systems – Student, HR, Finance, Research Services, and others – several of which are hosted on Oracle databases. SQL skills and some understanding data warehousing theories would be very useful for the role. Your Contribution You will manage your team’s contribution to the design and development of reports and work with report customers to understand the reporting requirements. You will evolve a standardised approach to requirements gathering, report design, documentation and deployment that is recognised and adopted across the University's reporting provision. You will bring with you your knowledge and expertise of handling complex data sets; a passion for helping users access data in meaningful and approachable ways; an ability to help users to define and describe the questions they are seeking to answer; and your professional and team working outlook. Alongside your management and leadership responsibilities you will utilise your BI reporting expertise to contribute directly to some reporting developments. Job Description 168867 - Head of BI Reporting 2 Our Contribution We will provide a funded programme to invest in: the data services underpinning the reporting provision; training and data awareness for all types of data workers; a community of practice; and the new BI Reporting team. We will consider flexible working and the opportunity for hybrid working, with a preference for working at least 2 days a week in Oxford offices. We offer a range of benefits as described at the end of this job description. Responsibilities Management and Leadership 1. Provide leadership to ensure the delivery of the University's agreed reporting requirements, setting priorities and targets. Ensure the robust evaluation of provision against agreed objectives, using feedback to enhance provision and reporting on achievements. 2. Lead, motivate and develop the BI Reporting Team dispersed across service teams, enabling a culture that encourages individual and collective achievement against agreed priorities, agreeing workloads and areas of specialism in line with the needs of the service and enabling the professional development of the team. 3. Act as a member of Planning Team’s and the Data Strategy Implementation Programme’s senior management teams, leading and working with colleagues on agreed priorities. 4. Undertake such additional duties as may from time to time be reasonably required by the Head of Planning, Heads of PACS, or Director of the Data Strategy Implementation Programme. Engagement and collaboration 5. Develop strong working relationships with colleagues across the collegiate University, acting as the lead liaison on BI reporting matters and chairing the BI Operational Group. 6. Foster continuous improvement and collaboration by leading on the development of a new reporting hub and community of practice. 7. Develop and maintain networks of colleagues in other institutions, to ensure sharing of best practice and a common approach to shared issues where possible. Report design, deployment and maintenance 8. To manage the university’s reporting provision, you will: A. B. C. 9. advocate new and emerging technologies and their potential application in the University; evolve a standardised approach to requirements gathering, report design, documentation, deployment and maintenance that is recognised and adopted across the University's reporting provision; and maintain knowledge of university’s enterprise systems and data reporting and analysis tools. For specific reporting developments which you are directly involved in: A. Capture requirements by engaging with stakeholders, and developing functional and system design specifications. Job Description 168867 - Head of BI Reporting 3 B. Design and build scalable, efficient and effective business intelligence solutions, focused on user requirements: C. Ensure all tools are underpinned by high quality documentation and effective testing, with changes and updates managed in line with relevant processes. D. Manage data assets, including Excel tools provided to departments, BI reports and dashboards, workspaces, and datasets in the Power BI service. E. Work closely with relevant teams, within the professional service and IT Services to ensure required data sources are available for business intelligence purposes. F. Implement and configure security procedures, in conjunction with stakeholder requirements, to ensure the safekeeping of relevant data assets and compliance with GDPR, Data Protection Act and other requirements. Selection criteria Essential selection criteria Applicants and post holders are expected to be able to demonstrate the following competencies and experience. During recruitment consideration will be given to applicants who may not have proven experience in all areas, but who have demonstrable capability to develop the required competencies. Post holders are expected to meet these criteria during their term of appointment and will be monitored through the usual channels such as annual personal development reviews. Post holders should have: Essential Managerial and leadership proficiencies 1. Experience of successful leadership of institution wide projects and demonstrated ability to manage teams (preferably within a matrix-management environment) and diverse workforce with excellent coaching and development skills. 2. Well-developed advocacy and negotiating skills, and the ability to demonstrate a diplomatic and consensual approach to problem-resolution Organisational and Project Management proficiencies 3. Effective planning, organisational and time management skills with the capacity to handle multiple projects and conflicting deadlines. 4. An open-minded and proactive attitude with the ability to take initiative and to adapt self and team to planned and unplanned changing circumstances. 5. Strong critical and analytical skills with a methodical approach to investigating problems and resolving issues. Engagement and collaboration proficiencies 6. Propensity to work collaboratively, constructively and compassionately with individuals operating in a range of different work contexts and settings. 7. Excellent oral and written communication skills, and ability to communicate across all levels in the University, including the ability to explain difficult concepts and to make the case for new initiatives and funding. Technical proficiencies 8. Competent at constructing, cleansing, and preparing data sets by employing various techniques. Job Description 168867 - Head of BI Reporting 4 9. Experience of manipulating, modelling, and visualising data with the purpose of creating information that increases knowledge and facilitates decision-making. 10. Ability to interpret business requirements and translate to solution requirements including data protection, information security, and quality assurance aspects. 11. Experience of at least one Analytical Reporting tool – ideally Power BI 12. SQL skills and an understanding of databases and data warehousing theories. 13. Experience in working with functional and technology-focused colleagues to gather, define and prioritise their information requirements in support of planning, designing, implementing, or operating BI solutions. . Pre-employment screening Standard checks If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments. Please read the candidate notes on the University’s pre-employment screening procedures at: https://www.jobs.ox.ac.uk/pre-employment-checks Job Description 168867 - Head of BI Reporting 5 About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. Planning and Council Secretariat The Planning and Council Secretariat department (PACS) is responsible for university governance, compliance and legislative processes, university planning and strategy development, managing relations with the Office for Students (OfS) and a number of other external bodies, internal resource allocation and budgeting, and servicing the University’s most senior executive and policy-making committees. For more information please visit: https://governance.admin.ox.ac.uk/about University Administration and Services University Administration and Services (UAS) is the collective term for the central administrative departments of the University. UAS comprises structures to: • support the University’s core academic purposes of teaching, learning and research; • ensure the University can meet the requirements of government, funding bodies and other external agencies; and • facilitate the attainment of the objectives set out in the University’s Strategic Plan. The offices of the UAS sections are spread across the city centre, with the main University Offices located in Wellington Square. For more information please visit: https://staff.admin.ox.ac.uk/structure-and-organisation/professional-servicesand-university-administration Job Description 168867 - Head of BI Reporting 6 How to apply Applications are made through our online recruitment portal. Information about how to apply is available on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitment-support-faqs Non-technical questions about this job should be addressed to the recruiting department directly uashr@admin.ox.ac.uk To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our online recruitment portal to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. Job Description 168867 - Head of BI Reporting 7 Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applicants at: https://compliance.admin.ox.ac.uk/job-applicant-privacypolicy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/dataprotection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for very senior research posts at grade RSIV/D35 and clinical equivalents E62 and E82 of 30 September before the 70th birthday. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra. For existing employees on these grades, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra. There is no normal or fixed age at which staff in posts at other grades have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Job Description 168867 - Head of BI Reporting 8 Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities. Our range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges, and discounts at University museums. See https://hr.admin.ox.ac.uk/staff-benefits University Club and sports facilities Membership of the University Club is free for all University staff. The University Club offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates, including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service website includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependants. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits With one of the most generous family leave schemes in the Higher Education sector, and a range of flexible working options, Oxford aims to be a family-friendly employer. We also subscribe to the Work+Family Space, a service that provides practical advice and support for employees who have caring responsibilities. The service offers a free telephone advice line, and the ability to book emergency back-up care for children, adult dependents and elderly relatives. See https://hr.admin.ox.ac.uk/my-family-care Childcare The University has excellent childcare services, including five University nurseries as well as University-supported places at many other private nurseries. For full details, including how to apply and the costs, see https://childcare.admin.ox.ac.uk/ Disabled staff We are committed to supporting members of staff with disabilities or long-term health conditions. For further details, including information about how to make contact, in confidence, with the University’s Staff Disability Advisor, see https://edu.admin.ox.ac.uk/disability-support Staff networks The University has a number of staff networks including the Oxford Research Staff Society, BME staff network, LGBT+ staff network and a disabled staff network. You can find more information at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is an organisation run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. Oxford Research Staff Society (OxRSS) A society run by and for Oxford University research staff. It offers researchers a range of social and professional networking opportunities. Membership is free, and all researchers employed by Oxford University are welcome to join. Subscribe at researchstaff-subscribe@maillist.ox.ac.uk to join the mailing list to find out about upcoming events and other information for researchers, or contact the committee on committee@oxrss.ox.ac.uk. For more information, see www.ox.ac.uk/oxrss, Twitter @ResStaffOxford, and Facebook www.facebook.com/oxrss. Job Description 168867 - Head of BI Reporting 9
Job Description 168867 - Head of BI Reporting
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The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. The Head of BI Reporting is a new role established to assist the university to gain more from its administrative data. The role will work alongside data governance and technology workstreams to transform the availability and delivery of data to support planning, decision-making and the University’s digital ambitions. While you and your team will be based in the Planning and Council Secretariat you will engage with colleagues across Professional Services and have a key role within the University’s Data Strategy Implementation Programme. This programme is investing in data governance and reporting through the creation of a new reporting team, additional resources in data services and by supporting our data and reporting communities. About the Role This role offers an exciting opportunity to place your stamp on BI reporting provision at the University of Oxford. You will be managing a brand-new BI Reporting Team consisting of 5 developers who will be embedded within existing reporting teams which will give you a unique chance to make a difference across our professional services eg Alumni services, Estates, Finance, Human Resources, Libraries, Research Services and Student Services. Our primary reporting tool is Power BI, part of our Office 365 domain, operating alongside a range of other reporting tools including Tableau, Reporting Services and Splash BI. Your key responsibilities will be to: • lead the prioritisation of report developments in consultation with the professional services reporting teams and report users. • manage your team’s contribution to the design and development of reports and work with report customers to understand the reporting requirements; • lead the development of consistent approaches and guidance to support good practice, efficiencies and an improved user experience • introduce technical solutions and enhanced reporting capability to accelerate the provision of outputs; and • initiate cultural changes by introducing a community of practitioners and training programme. About You You will bring with you: • a passion for helping users access data in meaningful and appropriate ways; • an ability to help users to define and describe the questions they are seeking to answer; • your knowledge and expertise of handling complex data sets and report development; and • a professional and team working outlook. What We Offer As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: • An opportunity to work with friendly, talented and collaborative teams across the University. • Potential to develop your skills and expertise and to establish your career within a university setting. • Flexible and hybrid working • An excellent contributory pension scheme • 38 days annual leave • A comprehensive range of childcare services • Family leave schemes • Cycle loan scheme • Discounted bus travel and Season Ticket travel loans • Membership to a variety of social and sports clubs Application Process For an informal discussion about the role, please contact Jackie Hoyle, Director of Student Registry, at jackie.hoyle@admin.ox.ac.uk You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The closing date for applications is 12 noon on 10 November 2023 It is anticipated that interviews will take place in the week commencing 27 November and will be face to face
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The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. The Head of BI Reporting is a new role established to assist the university to gain more from its administrative data. The role will work alongside data governance and technology workstreams to transform the availability and delivery of data to support planning, decision-making and the University’s digital ambitions. While you and your team will be based in the Planning and Council Secretariat you will engage with colleagues across Professional Services and have a key role within the University’s Data Strategy Implementation Programme. This programme is investing in data governance and reporting through the creation of a new reporting team, additional resources in data services and by supporting our data and reporting communities. **About the Role** This role offers an exciting opportunity to place your stamp on BI reporting provision at the University of Oxford. You will be managing a brand-new BI Reporting Team consisting of 5 developers who will be embedded within existing reporting teams which will give you a unique chance to make a difference across our professional services eg Alumni services, Estates, Finance, Human Resources, Libraries, Research Services and Student Services. Our primary reporting tool is Power BI, part of our Office 365 domain, operating alongside a range of other reporting tools including Tableau, Reporting Services and Splash BI. Your key responsibilities will be to: • lead the prioritisation of report developments in consultation with the professional services reporting teams and report users. • manage your team’s contribution to the design and development of reports and work with report customers to understand the reporting requirements; • lead the development of consistent approaches and guidance to support good practice, efficiencies and an improved user experience • introduce technical solutions and enhanced reporting capability to accelerate the provision of outputs; and • initiate cultural changes by introducing a community of practitioners and training programme. **About You** You will bring with you: • a passion for helping users access data in meaningful and appropriate ways; • an ability to help users to define and describe the questions they are seeking to answer; • your knowledge and expertise of handling complex data sets and report development; and • a professional and team working outlook. **What We Offer** As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: • An opportunity to work with friendly, talented and collaborative teams across the University. • Potential to develop your skills and expertise and to establish your career within a university setting. • Flexible and hybrid working • An excellent contributory pension scheme • 38 days annual leave • A comprehensive range of childcare services • Family leave schemes • Cycle loan scheme • Discounted bus travel and Season Ticket travel loans • Membership to a variety of social and sports clubs **Application Process** For an informal discussion about the role, please contact Jackie Hoyle, Director of Student Registry, at jackie.hoyle@admin.ox.ac.uk You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The closing date for applications is 12 noon on 10 November 2023 It is anticipated that interviews will take place in the week commencing 27 November and will be face to face
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