We are looking for two enthusiastic and reliable individuals to join our small team in this busy lending library. Your duties will include front-line reader services, working at the library desk providing circulation services, and responding to reader queries in person, by phone and online.

 

A strong customer service focus and a commitment to providing excellent quality service are essential. You will have a flexible and constructive approach to working in a team, as well as the ability to prioritise and work under pressure. Experience of academic libraries and automated library management systems would be an advantage, but any necessary training will be provided. You will have good general IT literacy, and a knowledge of library databases and online resources. Some subject knowledge and language skills would be advantageous. You will have awareness and experience of manual handling.

 

This is a variable hours (paid as claimed) position. You will be expected to work up to 5 hours per week in term, weeks 0-8, and you will normally be expected to work 1-2 hours per week, Monday-Friday evenings, plus rotating Saturday shifts (3.5 hours per shift). This position is fixed-term until July/August 2025.

 

You will be required to upload your CV and a /supporting evidence form/supporting statement as part of your online application. Your supporting evidence form/supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. We are unable to accept applications made without both a CV and a supporting evidence form/supporting statement.

 

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

 

University employees are also eligible to join the relevant pension scheme for their role. Further information on the University’s staff benefits for both work and personal life can be found here: https://hr.admin.ox.ac.uk/staff-benefits

 

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Colin Cook, Librarian in Charge, who can be contacted with enquiries relating to the role (colin.cook@bodleian.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@bodleian.ox.ac.uk).

 

Only applications received online by 12:00 midday BST/GMT on Monday 27 November 2023 can be considered. Interviews are expected to take place during the week commencing Monday 11 December 2023.