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MSD IT Services provide the underlying systems and infrastructure delivering IT services across the Medical Sciences Division at the University of Oxford. The division depends on these services to support its world-leading research and teaching activities, and the professional services and administration that aid this. MSD IT support a user base in excess of 6,000 people. We are looking for a highly motived, experienced individual to join the MSD IT Systems team to help us manage our large and complex Linux, storage and networking estate which is spread across the city of Oxford. This is an exciting time for MSD IT Services as we start a journey to replace, renew and rebuild various services and infrastructure. We are moving the systems management to an automated toolchain, and looking at how we can leverage public cloud. We are looking for someone who has: • Advanced Linux (RedHat/Ubuntu), networking (Cisco/Fortinet) and general IT infrastructure (VMware/SAN) expertise • Some coding experience, preferably in python and with web applications • DevOps/SRE toolchain experience (ansible, git etc) or a willingness to learn • A clear understanding of cybersecurity principles • A positive can-do attitude If your knowledge and experience do not meet all of the above criteria, but you are looking to learn and develop, then we will mentor and train you within our well-established team. This is a great opportunity to grow your skills and enhance your career. As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: • Employee Assistant Programme (EAP) • An excellent contributory pension scheme • 38 days annual leave • A comprehensive range of childcare services • Family leave schemes • Cycle loan scheme • Discounted bus travel and Season Ticket travel loans The post is available full time on a permanent basis. For an informal discussion about the role please contact peter.jones@medsci.ox.ac.uk Applications for this vacancy are to be made online. You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. You are not required to download training or qualification certificates. Only applications received before 12 midday on Monday 26 February 2024 will be considered. We expect to hold interviews on Thursday 7 March 2024. Committed to equality and valuing diversity. The division holds an Athena Swan Silver award, highlighting its commitment to promoting women in Science, Engineering and Technology.
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MSD IT, Level 3 John Radcliffe Hospital, Oxford OX3 9DU
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MSD IT Services provide the underlying systems and infrastructure delivering IT services across the Medical Sciences Division at the University of Oxford. The division depends on these services to support its world-leading research and teaching activities, and the professional services and administration that aid this. MSD IT support a user base in excess of 6,000 people. We are looking for a highly motived, experienced individual to join the MSD IT Systems team to help us manage our large and complex Linux, storage and networking estate which is spread across the city of Oxford. This is an exciting time for MSD IT Services as we start a journey to replace, renew and rebuild various services and infrastructure. We are moving the systems management to an automated toolchain, and looking at how we can leverage public cloud. We are looking for someone who has: • Advanced Linux (RedHat/Ubuntu), networking (Cisco/Fortinet) and general IT infrastructure (VMware/SAN) expertise • Some coding experience, preferably in python and with web applications • DevOps/SRE toolchain experience (ansible, git etc) or a willingness to learn • A clear understanding of cybersecurity principles • A positive can-do attitude If your knowledge and experience do not meet all of the above criteria, but you are looking to learn and develop, then we will mentor and train you within our well-established team. This is a great opportunity to grow your skills and enhance your career. As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: • Employee Assistant Programme (EAP) • An excellent contributory pension scheme • 38 days annual leave • A comprehensive range of childcare services • Family leave schemes • Cycle loan scheme • Discounted bus travel and Season Ticket travel loans The post is available full time on a permanent basis. For an informal discussion about the role please contact peter.jones@medsci.ox.ac.uk Applications for this vacancy are to be made online. You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. You are not required to download training or qualification certificates. Only applications received before 12 midday on **Monday 26 February 2024** will be considered. We expect to hold interviews on Thursday 7 March 2024. Committed to equality and valuing diversity. The division holds an Athena Swan Silver award, highlighting its commitment to promoting women in Science, Engineering and Technology.
MEDICAL SCIENCES DIVISION Job description and selection criteria Job title Linux and Networks Engineer Division Medical Sciences Division Department MSD IT Services Location John Radcliffe Hospital, Headington, Oxford Grade and salary Grade 8: £45,585 to £54,395 with a discretionary range up to £59,421 per annum (pro rata) Full time (80% FTE minimum and flexible remote working negotiable) Hours Contract type Permanent Reporting to: Deputy Director of MSD IT Services (Systems and Networks). Vacancy reference 170337 What you would be doing We are looking for a creative Linux and Networks expert to join the Systems and Networks team in MSD IT Services. The team provides the underlying systems and infrastructure which deliver a suite of shared IT services across the Medical Sciences Division at the University of Oxford. Oxford Medical Sciences depends on these services to support its world-leading research and teaching activities as well as its professional services and administration. You’d be taking a leading role in providing and supporting computing and storage both physical and virtual for MSD IT Services and for researchers around Medical Sciences Division. This is a great opportunity to lead and shape research computing attached to some of the world’s leading medical research and scientists. This role focuses on Linux, storage and networking and you’d be expected to have operational experience of these areas, supporting a diverse range of stakeholders. The MSD IT Systems Team is an established team of highly skilled IT professionals with a diverse range of systems, programming, networking and other IT skills. It manages and runs of a large and complex server provision along with a large distributed network of managed switches and firewalls, spread across the city of Oxford, for a user base in excess of 6,000 people. Alongside the technical and complex requirements of this role, there comes the benefit of a huge amount of experience and support from the rest of MSD IT Services, particularly the Systems and Networks Team. We are committed to staff development and willing to support personal development of staff through conferences and training etc. Responsibilities Systems Management • Take a leading role in the design, build and management of the MSD IT Linux and Open Enterprise Server estate. • Lead in the design, development and ongoing management of the automation and management toolchain for the Linux server estate including the deployment of automated configuration management tooling (ansible and git) and the retrofitting of the toolchain to older systems. • Evaluate and advise on the strategic technical approach and roadmap for renewing the Linux infrastructure considering cloud and hybrid cloud approaches. • Work proactively to identify, define and plan new projects to extend, enhance and improve the solutions offered by MSDIT Services. • Develop novel solutions to provide new or improved IT services or resolve service impacting issues. • Architect, maintain and perform advanced administration of other MSD IT Services’ services and infrastructure, commensurate with expertise, including VMware, complex storage systems, storage area networks, Lan and WAN, firewalls, databases, data centres, and server rooms. • Monitor MSD IT Services’ services using management tools, advising on strategy for service monitoring and refining the tool chain to improve the customer experience. • Write and maintain scripts, web applications and other software in appropriate languages and frameworks to provide integrations and interfaces to enable service delivery and automation. • Provide third line support for the MSD IT Customer team on complex technical issues, advising and supervising its staff as needed Strategy, Onboarding and IT Transformation • Manage projects – advising and supervising the staff assigned to the project, developing and managing project budgets, and communicating progress, risks and issues with stakeholders. • Analyse business processes supported by legacy systems in departments joining MSD IT and identify, devise, plan and procure more modern and sustainable IT solutions for those processes. • Devise, communicate then execute strategies to maintain, develop or replace legacy infrastructure, systems and software used by MSD IT Services or within departments. • Oversee the move of servers and data (within Oxford University and from other UK research institutions) into the MSD IT Services’ estate, with due regard for data sharing agreements, security and resilience. • Share responsibility for the development of the MSD IT Services’ strategy in areas of expertise. • Provide expert advice, acting as subject matter expert and trusted advisor, to departments on systems and network refreshes, systems integration and IT service sustainability. • Engage with departmental staff and stakeholders at all levels, including local IT staff, to ensure appropriate provision of IT services and smooth migration between solutions. • Report regularly to the Deputy Director (Systems and Networks) on strategy and progress, identifying key trends, strengths, weaknesses, and opportunities to enable continuous improvement, devising and presenting for future investments in IT service provision. • Provide IT expertise, input and support to the research funding process where appropriate, including pre-bid advice. Compliance • Undertake audits of MSD IT infrastructure and services to ensure compliance with University best practise guidelines, producing improvement plans and driving forward work for continuous improvement. • Work with the MSD IT compliance function to ensure systems and services are compliant with the requirements of external bodies such as those funding research or providing research datasets. • Develop and implement IT security systems and policies in collaboration with the MSD IT compliance function. • Ensure consideration of Information Governance requirements in all work within the MSD IT Systems Team. Personal Development • Keep abreast of advances in IT provision, especially in medical research, and provide expert advice to other members of medical sciences division including members of MSD IT, PIs, researchers and administrative staff, of current and future developments to enable continuous improvement of services. • Take advantage of opportunities to increase skill set via training (formal and informal) or other development activities. Mentor, train and tutor others in the topics learned and other areas of expertise, contributing to the professional development of other MSD IT staff. Relationship Management and other duties • Manage the development and ongoing maintenance of documentation on all aspects of the MSD IT Services systems and networks estate. • Represent MSD IT at meetings with internal and external stakeholders, and take an active role in developing, nurturing and maintaining productive and responsive relationships with colleagues across and beyond the University. • Represent MSD IT at committees and special interest groups inside and outside the University, taking a leading role where appropriate. • Build relationships, present new ideas and collaborate with staff and stakeholders at all levels to improve and develop support and infrastructure in line with agreed academic objectives. • Manage contractors and consultants undertaking IT infrastructure and design work. • Write specifications and assist in negotiations with suppliers, via central purchasing or directly, in order to enable MSD IT Services to procure and administer hardware and software whilst ensuring best value for money. • Play a full part in the University-wide IT Support Staff community, attending briefings, training, exhibitions and conferences as appropriate. • Any other duties as may from time to time reasonably be requested by your line manager or the Director of MSD IT Services. Selection Criteria Essential 1. Knowledge, intellectual capacity, reasoning and analytical skills equivalent to those of a graduate. 2. Detailed experience of installation, management and advanced system administration on one or more of the following flavours of Linux: SUSE Linux Enterprise Server, OpenSUSE, Ubuntu, Centos, RedHat Enterprise Linux. 3. Proven advanced technical expertise in virtual infrastructure management, including storage. 4. Proven development (programming and database) expertise, preferably including web application development experience and in Unix shell and Python. 5. Thorough understanding of IP based networking and the management of a large network. 6. Demonstrable experience of identifying problems or service gaps, thinking laterally, coming up with and implementing novel solutions, using technical and creative expertise. 7. Clear understanding of the principles of IT security and the practical measures undertaken to ensure infrastructure and services follow current IT security good practise. 8. Proven success in organising a busy and varied workload requiring the demonstration of selfmotivation and excellent time-management skills, as well as the ability to adapt to changing priorities. 9. A clear history of self-improvement - learning new technologies, understanding their applicability, tutoring and mentoring others in their use. Desirable 1. Experience of the provision, management and maintenance of cloud-based infrastructure. 2. Experience of Linux automation and configuration management preferably with ansible. 3. Experience of one or more project management, service management or cybersecurity standards/frameworks: Prince2, ITIL, ISO27001 or CyberEssentials Plus. 4. A clear record of a positive can-do attitude and approach to interpersonal and customer service skills shown to stakeholders at all levels of seniority and expertise. 5. Excellent communication skills, including the presentation of complex technical ideas to IT and academic colleagues at all levels of IT knowledge and/or seniority, provision of management information, and the production of accurate written technical documentation and user guides. It is expected to recruit this post at grade 8 however a grade 7 (£36,024 to £44,263 with discretionary points to £48,350) post may be offered if no candidate is suitable at grade 8 and a suitable candidate is found at grade 7 level of experience and ability. Pre-employment screening Standard checks If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments. Please read the candidate notes on the University’s pre-employment screening procedures at: https://www.jobs.ox.ac.uk/pre-employment-checks About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. Medical Sciences Division IT Services MSD IT Services is the primary service provider and central point of contact for IT queries from academics, students, staff and local IT support staff for the majority of the departments within the Medical Sciences Division. The successful candidate will join the existing multi-site service desk team to offer advice and support on IT related issues, take ownership of incidents, working with colleagues within MSD IT Services and beyond to deliver innovative, appropriate and timely solutions. The client departments are based on several hospital sites in the Headington area, as well as around Oxford city centre. Local departmental networks are all connected as part of the University of Oxford’s backbone network. The Medical Sciences Division primarily uses Microsoft Windows and Apple OS X desktop systems, provisioned mainly by Linux servers running Micro Focus OES. For more information, visit: www.medsci.ox.ac.uk/it Medical Sciences Division The Medical Sciences Division is an internationally recognised centre of excellence for biomedical and clinical research and teaching. We are the largest academic division in the University of Oxford and indeed bigger than many other UK Universities. The division comprises 16 departments, and their constituent units, institutes and centres, located across multiple sites in Oxford (the Science Area and Radcliffe Observatory Quarter, Old Road campus and hospital sites in Headington) and clinical research units in Africa and Asia. World-leading programmes, housed in state-of-the-art facilities, cover the full range of scientific endeavour from the molecule to the population. With our NHS partners we also foster the highest possible standards in patient care. For more information please visit: www.medsci.ox.ac.uk All of the Division’s departments are in receipt of Athena SWAN Silver awards that recognise advancement of gender equality: representation, progression and success for all. How to apply Applications are made through our e-recruitment system and you will find all the information you need about how to apply on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitment-support-faqs Non-technical questions about this job should be addressed to the recruiting department directly To return to the online application at any stage, please go to: www.recruit.ox.ac.uk Please note that you will receive an automated email from our e-recruitment system to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applicants at: https://compliance.admin.ox.ac.uk/jobapplicant-privacy-policy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/data-protection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for all academic posts and some academic-related posts. The University has adopted an EJRA of 30 September before the 69th birthday for all academic and academic-related staff in posts at grade 8 and above. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra For existing employees, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities. Our range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges, and discounts at University museums. See https://hr.admin.ox.ac.uk/staff-benefits University Club and sports facilities Membership of the University Club is free for all University staff. The University Club offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates, including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service website includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependents. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits With one of the most generous family leave schemes in the Higher Education sector, and a range of flexible working options, Oxford aims to be a family-friendly employer. We also subscribe to My Family Care, a service that provides practical advice and support for employees who have caring responsibilities. The service offers a free telephone advice line, and the ability to book emergency back-up care for children, adult dependents and elderly relatives. See https://hr.admin.ox.ac.uk/my-family-care Childcare The University has excellent childcare services, including five University nurseries as well as Universitysupported places at many other private nurseries. For full details, including how to apply and the costs, see https://childcare.admin.ox.ac.uk/ Disabled staff We are committed to supporting members of staff with disabilities or long-term health conditions. For further details, including information about how to make contact, in confidence, with the University’s Staff Disability Advisor, see https://edu.admin.ox.ac.uk/disability-support Staff networks The University has a number of staff networks including the Oxford Research Staff Society, BME staff network, LGBT+ staff network and a disabled staff network. You can find more information at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is an organisation run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk.
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