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Applications are invited for a Practice Liaison Officer Research Associate to work within the Clinical Informatics and Health Outcomes Research group (ORCHID ::: Oxford-RCGP RSC) led by Prof Simon de Lusignan who is also the director of the Royal College of General Practitioners (RCGP) Research and Surveillance Centre (RSC). The team is based at the Nuffield Department of Primary Care Health Sciences. The post provides an outstanding opportunity to undertake a pivotal role in creating strong relationships with Primary Care practitioners and external collaborators such as UKHSA and Community Research Networks to generate activity that contributes to research and surveillance data for analysis and interpretation. The successful applicant will have a keen interest in building relationships with stakeholders ranging from Principal Investigators, participants in Patient and Public Involvement Engagement groups to Researchers and Data Scientists across the team. You will be dealing with data from our Customer Relationship Management tool Salesforce to inform your work across the RCGP RSC network. You must enjoy working in a fast-paced environment and be able to adapt to changing circumstances as required by our collaborators. You will have a broad experience in dealing with people and organisations particularly linked to research. You will be based in Eagle House, Walton Well Road, Nuffield Department of Primary Care Health Sciences, Radcliffe Primary Care Building, Woodstock Road, Oxford, OX2 6GG For further information or discuss the post please contact Dr Filipa Ferreira, filipa.ferreira@phc.ox.ac.uk “Committed to equality and valuing diversity” You will be required to upload a CV and Supporting Statement as part of your online application. The Supporting Statement should include a cover letter and should also clearly describe how you meet each of the selection criteria listed in the job description. Click here for information and advice on writing an effective Supporting Statement. The closing date for applications is **12:00** **noon on 19 March 2024** Interviews are expected to be held during week commencing 1 April 2024..
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Applications are invited for a Practice Liaison Officer Research Associate to work within the Clinical Informatics and Health Outcomes Research group (ORCHID ::: Oxford-RCGP RSC) led by Prof Simon de Lusignan who is also the director of the Royal College of General Practitioners (RCGP) Research and Surveillance Centre (RSC). The team is based at the Nuffield Department of Primary Care Health Sciences. The post provides an outstanding opportunity to undertake a pivotal role in creating strong relationships with Primary Care practitioners and external collaborators such as UKHSA and Community Research Networks to generate activity that contributes to research and surveillance data for analysis and interpretation. The successful applicant will have a keen interest in building relationships with stakeholders ranging from Principal Investigators, participants in Patient and Public Involvement Engagement groups to Researchers and Data Scientists across the team. You will be dealing with data from our Customer Relationship Management tool Salesforce to inform your work across the RCGP RSC network. You must enjoy working in a fast-paced environment and be able to adapt to changing circumstances as required by our collaborators. You will have a broad experience in dealing with people and organisations particularly linked to research. You will be based in Eagle House, Walton Well Road, Nuffield Department of Primary Care Health Sciences, Radcliffe Primary Care Building, Woodstock Road, Oxford, OX2 6GG For further information or discuss the post please contact Dr Filipa Ferreira, filipa.ferreira@phc.ox.ac.uk “Committed to equality and valuing diversity” You will be required to upload a CV and Supporting Statement as part of your online application. The Supporting Statement should include a cover letter and should also clearly describe how you meet each of the selection criteria listed in the job description. Click here for information and advice on writing an effective Supporting Statement. The closing date for applications is 12:00 noon on 19 March 2024 Interviews are expected to be held during week commencing 1 April 2024..
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Job Description _________________________________________________________________________ Summary Job title Practice Liaison Officer / Research Facilitator Division Medical Sciences Department Nuffield Department of Primary Care Health Sciences Location Radcliffe Primary Care Building, Radcliffe Observatory Quarter, Woodstock Road, Oxford, OX2 6GG Grade and salary Grade 6: £32,332 - £34,980 Hours Full time Contract type Fixed-term one year contract in the first instance Reporting to Professor Simon de Lusignan, Professor of Primary Care and Clinical Informatics Vacancy reference BZ23153 - 170695 Additional information This role will not attract sufficient points to obtain a sponsored skilled worker visa under the points based immigration system, however applications are welcome from candidates who don’t currently have the right to work in the UK, but who would be eligible to obtain a visa via another route The role A new position has become available in the Clinical Informatics and Health Outcomes Research team ( ORCHID ::: Oxford-RCGP RSC ). The role is to manage our relationship with general practices and researchers increasing using online tools and resources. The research team, led by Prof Simon de Lusignan (https://www.phc.ox.ac.uk/team/simon-de-lusignan), has been involved in a wide range of projects for over 15 years, focusing on how to measure quality and health outcomes from routine data, quality improvement and technology trials, integrating the use of the computer into the clinical consultation, and the surveillance of infectious diseases using routine data. This role is looking to provide support and opportunities for general practices to participate in surveillance, quality improvement, and research. The team is looking to recruit a new Practice Liaison Officer/Research Facilitator, to provide research support, in person and online, within the multidisciplinary research team, thereby contributing to the delivery of studies within the theme, with a particular focus on use of digital media/tools. The role underpins research carried out in the Clinical Informatics and Health Outcomes research group in the specified project(s) under the supervision of the principal investigator. The Practice Liaison officer will support the work of our ongoing collaboration with the Royal College of General Practitioners (RCGP – www.rcgp.org.uk/rsc). We host the RCGP Research and Surveillance Centre (RSC), a stateof-the-art surveillance network for influenza, other infectious diseases trends and to measure vaccine effectiveness. We use routine data from over 2000 general practices in England. Outputs from research work will be published in peer review journals and are expected to have impact on health care delivery. Responsibilities • • • • • • • • • • • • • • • To provide clear and effective communication with general practices within the network on a daily basis and ensure that their membership documentation and practice information are up to date using the CRM system and linked processes. This will include on-site visits for training, initiation, and closing of studies. To maintain efficient and effective communication channels for information sharing across the teams linked to delivery of group objectives; for example make sure the inputs and outputs of the CRM system are accurate, the system is optimised to its full potential and being used appropriately by internal stakeholders To support the development of the CRM system to drive efficiencies linked to the team output Use and develop interactive on-line tools to communicate and promote the RSC with general practices To ensure optimal data quality – so that data extracts from practices meet the RSC’s research and surveillance needs Liaison with practice contacts – to keep good working relationship with individual practices and to provide training as and when required as part of current projects. Frequent travel to practices will be required, though we increasingly use dashboard and digital means of communication. To support a research team by contributing to the planning of research projects and undertaking prescribed research tasks in accordance with specified research projects. Assist, or where relevant lead, grant proposals for new research to enhance the departmental research programme. To carry out routine administrative tasks associated with a specified research project, for example risk assessment of research tasks, organisation of project meetings and documentation. This will entail planning own day-to-day research activity within the framework of the agreed programme, dealing with problems that may affect the achievement of research objectives and deadlines and implementing procedures required to ensure accurate and timely formal reporting and financial control. To deliver and further develop the Clinical Informatics and Health Outcomes research portfolio, while closely working with the other Research Fellows, Analysts and other Practice Liaison Officers. Support development of research articles for high-impact peer-reviewed journals, book chapters, and reviews, present papers at conferences to disseminate research findings that underpins the role of team. Support existing and developing new external collaborations Collect research data: this may be through a variety of research methods, such as research interviews, participant observation, and focus groups Support the Practice Liaison Team with essential administrative tasks required for the smooth running of projects. This includes practice on boarding, practice payments and maintaining up-to-date records. Develop standard operating procedures for core PLO activities and support in compiling financial reports. BZ23153 - JD - Practice Liaison Officer-Research Facilitator_200231220 V3 .docx 2 Selection criteria Essential selection criteria • A first degree or equivalent experience in a relevant subject, field or primary care background • Demonstrable skills in using Microsoft Office, particularly Excel • Capacity to work in a flexible, fast-paced, ever-evolving, positive environment • Experience of providing customer service to a high standard • • Ability to produce work of a high standard while paying attention to detail Strong team ethos: evidence of adaptability to work with different teams, with excellent interpersonal skills • Willingness to travel within the UK frequently • Awareness of data protection and confidentiality issues Desirable selection criteria • The ability to support research activities by undertaking research studies and analysing or interpreting results • Understanding of and working with CRM platforms • Working knowledge of Good Clinical Practice (GCP), the standards for running clinical trials • Experience in building interactive instructional exercises, and developing online tools and working with databases and other relevant technologies or a willingness to learn Pre-employment screening Standard checks If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments. Please read the candidate notes on the University’s pre-employment https://www.jobs.ox.ac.uk/pre-employment-checks screening procedures at: Hazard-specific / Safety-critical duties This job includes hazards or safety-critical activities. If you are offered the post, you will be asked to complete a health questionnaire which will be assessed by our Occupational Health Service, and the offer of employment will be subject a successful outcome of this assessment. The hazards or safety-critical duties involved are as follows:  Driving on University business BZ23153 - JD - Practice Liaison Officer-Research Facilitator_200231220 V3 .docx 3 About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. Nuffield Department of Primary Care Health Sciences A top ranked centre for academic primary care in the UK, we lead world-class research and training to rethink the way healthcare is delivered in general practice and other primary care settings, both across the UK and globally. Integrating evidence and innovation, our main research focus is on enhancing prevention, early diagnosis and management of common illness. Our research is led by internationally renowned scientists, many of whom are practising GPs and primary care clinicians, but many others are psychologists, epidemiologists, sociologists, and public health academics. We cover the broad range of issues that you might expect to address in the community, including cardiovascular and metabolic disease, infectious diseases and childhood illness, diet, smoking and cancer. We also focus on understanding and improving the experiences of patients, rigorously evaluating the effectiveness of treatments and diagnostics, utilising big data, developing digital health interventions and working internationally. We have methodological expertise in novel clinical trial design and implementation, clinical decision making and diagnostics, clinical epidemiology, medical statistics, behavioural science, modelling, qualitative research and the wider application of social science theory and methods to address practical and theoretical challenges in health and care settings. The department was established in October 1998 (as the Department of Primary Health Care) with the appointment of a foundation chair in general practice, and was made a free-standing department in 2011 with the first Oxford statutory chair in primary care. We provide a strong multi-disciplinary training environment, a full programme of academic support and good IT facilities. Our ability to collaborate with other epidemiological and community based research groups across the University and with GP surgeries locally and nationally enables us to utilise a broad range of relevant expertise into our teaching and research. Our main research themes coalesce around cardiovascular disease and diabetes, infection, cancer, health behaviours, and digital health, with several cross-cutting themes, including disease prevention, early diagnosis, and patient self-management, big data and new clinical themes. We place inclusivity and diversity at the forefront of our approach to research from design and conduct through to the dissemination of our findings. BZ23153 - JD - Practice Liaison Officer-Research Facilitator_200231220 V3 .docx 4 The department has exceptional infrastructure, including the long-established Primary Care Clinical Trials Unit, one of the most expert CTU’s for trials conducted in community settings. We also host the Oxford Institute for Digital Health, the Bennett Institute for Applied Data Science, the Oxford Centre for Evidence-Based Medicine; the Interdisciplinary Research in Health Sciences research group (which uses both quantitative and qualitative methods to examine the human, organisational and societal issues relating to the delivery of healthcare and the improvement of health services) and the Medical Sociology and Health Experiences Research Group (MS HERG), which undertakes qualitative research into the patient experience including the Healthtalk research programme published on www.healthtalkonline.org. The department is a founding member of the National Institute for Health Care Research (NIHR) School of Primary Care Research, houses both the NIHR Applied Research Collaboration (ARC), Oxford Thames Valley and the NIHR MedTech and In Vitro Diagnostics Co-operative (MIC), and leads several themes of the Oxford University Hospital and Oxford Health BRCs. In terms of methodologies, as well as our critical mass of social scientists and computer/information scientists, the department supports one of the largest groups of medical statisticians in medical sciences and a growing team of health economists. Clinicians in our department teach a number of threads in the undergraduate course in Medicine and we place students in GP practices as part of their training. We run a very successful, well established MSc programme in Evidence Based Health Care, and a new MSc in Translational Health Science with the Department of Continuing Education. In 2023 we will accept students to a new MSc in Applied Digital Health and to an MSc in Global Health Care Leadership run in partnership with the Said Business School. The University of Oxford is a member of the Athena SWAN Charter to promote women in Science, Engineering, Technology and Medicine and holds an Athena SWAN Bronze award at institutional level. The Nuffield Department of Primary Care Health Sciences holds a departmental Silver Athena SWAN award to recognise advancement of gender equality: representation, progression and success for all. The Nuffield Department of Primary Care Health Sciences currently holds a Gold National Union of Students (NUS) Green Impact award. Green Impact is an environmental accreditation scheme championed by the National Union of Students and is designed to support environmentally and socially sustainable practice. The department supports sustainability initiatives in the following areas: supporting and leading change; energy; water; materials and waste; sustainable travel; biodiversity and nature; and food. Our staff are mostly located in the superbly renovated Grade II listed Radcliffe Primary Care Building on the Radcliffe Observatory Quarter (ROQ), the University’s most prestigious development site for a generation, and close to the city centre (see http://www.ox.ac.uk/roq/ for more information). Some staff are located nearby in the Gibson Building at the ROQ and some, including clinical teachers are based in Eagle House nearby off Walton Street. Car parking is very restricted at both sites with only a small percentage of staff being granted an annual parking permit and priority being given to those with access needs. Bus Pass, Train Pass, bicycle loans and Season Ticket Loan Schemes are all in operation for staff. For more information please visit: http://www.phc.ox.ac.uk Medical Sciences Division The Medical Sciences Division is an internationally recognised centre of excellence for biomedical and clinical research and teaching. We are the largest academic division in the University of Oxford. World-leading programmes, housed in state-of-the-art facilities cover the full range of scientific endeavour from the molecule to the population. With our NHS partners we also foster the highest possible standards in patient care. For more information please visit: http://www.medsci.ox.ac.uk/ BZ23153 - JD - Practice Liaison Officer-Research Facilitator_200231220 V3 .docx 5 How to apply Applications are made through our online recruitment portal. Information about how to apply is available on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) If you are applying for a research post and you have had periods of working part-time, please indicate this on your CV or in your supporting statement. This will ensure that any outputs such as publications are fairly judged when considered alongside the expected outputs of full-time workers. Where posts are advertised full-time, we may be able to consider part-time working or job share arrangements depending on the requirements of the role. If you want to work part-time and this option is not expressly stated in the advert or job information, please email hr@phc.ox.ac.uk to enquire whether the role you are applying for might be available on a part-time basis. Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitmentsupport-faqs Non-technical questions about this job should be addressed to the recruiting department directly please email recruitment@phc.ox.ac.uk To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our online recruitment portal to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. BZ23153 - JD - Practice Liaison Officer-Research Facilitator_200231220 V3 .docx 6 Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applicants at: https://compliance.admin.ox.ac.uk/job-applicant-privacypolicy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/dataprotection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for very senior research posts at grade RSIV/D35 and clinical equivalents E62 and E82, which with effect from 1 October 2023 will be 30 September before the 70th birthday. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra. For existing employees on these grades, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra. There is no normal or fixed age at which staff in posts at other grades have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Version Date October 2022 BZ23153 - JD - Practice Liaison Officer-Research Facilitator_200231220 V3 .docx 7 Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities. Our range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges, and discounts at University museums. See https://hr.admin.ox.ac.uk/staff-benefits University Club and sports facilities Membership of the University Club is free for all University staff. The University Club offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates, including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service website includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependents. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits With one of the most generous family leave schemes in the Higher Education sector, and a range of flexible working options, Oxford aims to be a family-friendly employer. We also subscribe to the Work+Family Space, a service that provides practical advice and support for employees who have caring responsibilities. The service offers a free telephone advice line, and the ability to book emergency back-up care for children, adult dependents and elderly relatives. See https://hr.admin.ox.ac.uk/my-family-care Childcare The University has excellent childcare services, including five University nurseries as well as University-supported places at many other private nurseries. For full details, including how to apply and the costs, see https://childcare.admin.ox.ac.uk/ Disabled staff We are committed to supporting members of staff with disabilities or long-term health conditions. For further details, including information about how to make contact, in confidence, with the University’s Staff Disability Advisor, see https://edu.admin.ox.ac.uk/disability-support Staff networks The University has a number of staff networks including the Oxford Research Staff Society, BME staff network, LGBT+ staff network and a disabled staff network. You can find more information at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is an organisation run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. 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