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application closing date: 2024-04-03T12:00:00+01:00
comment: Are you ready to make a significant impact in a university environment? We are seeking someone to take on the role of Head of Support Services. This position offers a unique opportunity to spearhead the growth of essential university-wide services managed by our Facilities Management (FM) team. If you are passionate about service excellence, strategic planning, and team leadership, we want to hear from you! About the Role: As the Head of Support Services., you will be at the forefront of developing and enhancing various services critical to the university's operations. Your responsibilities will include overseeing the: • University Card Office • University Mail Service • University Print Studio • FM Reception Team • UAS Central Records • University Joiner Workshop You will continuously assess and improve these services to ensure efficiency, effectiveness, and alignment with customer needs. Additionally, you will collaborate with senior FM team members and stakeholders to implement strategic recommendations and manage teams through periods of development. What We Offer As an employer, we value the well-being and development of all our employees. We offer a comprehensive range of benefits, including: • Opportunity to make tangible impact on the university's operations and support services. • You will be part of a collaborative and forward-thinking FM team dedicated to excellence and innovation • 30 days of annual leave (excluding public holidays) • Hybrid working arrangements for a healthy work-life balance • Extensive personal and professional development opportunities • Supportive childcare services for working parents and guardians • Generous family leave for pregnancy, adoption, paternity, and shared parental leave • Excellent contributory pension scheme for your financial future • Salary sacrifice scheme for additional savings • Subsidised sports centre membership to promote well-being • Cycle loan scheme to encourage sustainable commuting • Discounted bus and tr…
further particulars: 171363 Head of Support Services - JD.pdf
type: Vacancy
contact: Adedeji Akinsanya
based near: The Malthouse
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application opening date: 2024-03-04T10:00:00+00:00
salary: Standard Grade 9: £52,815 - £61,198
comment: Are you ready to make a significant impact in a university environment? We are seeking someone to take on the role of Head of Support Services. This position offers a unique opportunity to spearhead the growth of essential university- wide services managed by our Facilities Management (FM) team. If you are passionate about service excellence, strategic planning, and team leadership, we want to hear from you! **About the Role:** As the Head of Support Services., you will be at the forefront of developing and enhancing various services critical to the university's operations. Your responsibilities will include overseeing the: • University Card Office • University Mail Service • University Print Studio • FM Reception Team • UAS Central Records • University Joiner Workshop You will continuously assess and improve these services to ensure efficiency, effectiveness, and alignment with customer needs. Additionally, you will collaborate with senior FM team members and stakeholders to implement strategic recommendations and manage teams through periods of development. **What We Offer** As an employer, we value the well-being and development of all our employees. We offer a comprehensive range of benefits, including: • Opportunity to make tangible impact on the university's operations and support services. • You will be part of a collaborative and forward-thinking FM team dedicated to excellence and innovation • 30 days of annual leave (excluding public holidays) • Hybrid working arrangements for a healthy work-life balance • Extensive personal and professional development opportunities • Supportive childcare services for working parents and guardians • Generous family leave for pregnancy, adoption, paternity, and shared parental leave • Excellent contributory pension scheme for your financial future • Salary sacrifice scheme for additional savings • Subsidised sports centre membership to promote well-being • Cycle loan scheme to encourage sustainable commuting • Discounted b…
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value: Job Description _________________________________________________________________________ Summary Job title Head of Support, FM Services (Formerly FM Shared Services) Division UAS Department Estates Services Location The Malthouse, Tidmarsh Lane, Oxford, OX1 1NQ Grade and salary Grade 9: £52,815 - £61,198 per annum Hours Full time Contract type Full Time Reporting to Head of Strategic FM Vacancy reference 171363 Additional information Internal and external The role The key function of this role will be to develop University wide services managed by FM. These include: • • • • • • University Card Office University Mail Service University Print Studio FM Reception Team UAS Central Records University Joiner work shop The post holder will be expected to continuously review all operations within their remit and how they can develop to support an expanding service; ensuring they are all efficient, fit for purpose and customer focused services. The post holder will implement agreed recommendations, liaising with senior members of the FM Team and stakeholders as appropriate as well as manage the teams through periods of development. The post holder will identify management reporting possibilities to continuously improve the quality of information to support the needs of the FM management team and our customers, using expertise to offer guidance and input on specialist projects such as Salto and other technological areas within FM in general. The post holder will have the ability to review and develop our current online web presence to reflect the changing needs of an expanding FM service. The post holder will be part of the FM management team and will be expected to develop FM and management initiatives to support the Head of Strategic FM and the Director of Operations. As part of the Estates Services FM team, the post holder will actively promote Support FM Services, which includes the University-wide ‘Support Services’. The role will be expected to develop the existing bus…

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