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**Product Owner (Teaching Management System)** **Please note: This is an internal opportunity for staff from Oxford University and colleges only. External applicants need not apply.** The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. We have an exciting new role that provides a unique opportunity to shape the future of TMS (Teaching Management System) at Oxford. As part of Digital Transformation at Oxford, a team has been established to develop TMS further in response to user feedback. Working as part of this Agile delivery team, the postholder will act as Product Owner, a role that is key to the definition of the roadmap for a digital service. They will advocate for the needs of the users in the design and development process. This role also offers the opportunity for hybrid working as per business needs. **What We Offer** As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: * An excellent contributory pension scheme * 38 days annual leave * A comprehensive range of childcare services * Family leave schemes * Cycle loan scheme * Discounted bus travel and Season Ticket travel loans * Membership to a variety of social and sports clubs **About the Role** * The postholder will engage widely with academics and administrative staff to understand their priorities and to define improvements to TMS that can streamline the user experience. A key part of the role will be to facilitate feedback from different types of users to ensure that the changes that are made support their processes. * The ideal candidate would be a user of TMS, who understands how it can be changed to increase user satisfaction and is interested in hands-on experience of working as part of an Agile delivery team. Support and training will be provided to ensure the successful applicant can develop the specific skills in digital service development required to fulfil this role, and we would welcome applications from those currently working as academics or administrators in Oxford. * This role is being offered as a one-year full-time secondment, but applications are welcome from those who are interested in taking this on alongside reduced responsibilities in an existing role. It is anticipated that the role will require a commitment of a minimum of 0.5FTE. **About You** * We are looking for someone who has experience of stakeholder management in complex environments and with competing priorities. You will need to have experience of engaging with stakeholder groups to understand their needs and build consensus. To do that, you will have excellent communication and interpersonal skills along with the ability to inspire the confidence of senior colleagues. * A self-directed strategic thinker would be an ideal fit for this role with the capacity to problem-solve, take initiative, set priorities, and exercise good judgment. You will be able to work in, role model and thrive in an organised and professional working environment. **Application Process** You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The closing date for applications is **12 noon on Monday 29 April 2024** Interviews will take place face to face in Central Oxford.
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Description of Product Owner- TMS (Teaching Management System)
Product Owner (Teaching Management System) Please note: This is an internal opportunity for staff from Oxford University and colleges only. External applicants need not apply. The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. We have an exciting new role that provides a unique opportunity to shape the future of TMS (Teaching Management System) at Oxford. As part of Digital Transformation at Oxford, a team has been established to develop TMS further in response to user feedback. Working as part of this Agile delivery team, the postholder will act as Product Owner, a role that is key to the definition of the roadmap for a digital service. They will advocate for the needs of the users in the design and development process. This role also offers the opportunity for hybrid working as per business needs. What We Offer As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: An excellent contributory pension scheme 38 days annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme Discounted bus travel and Season Ticket travel loans Membership to a variety of social and sports clubs About the Role The postholder will engage widely with academics and administrative staff to understand their priorities and to define improvements to TMS that can streamline the user experience. A key part of the role will be to facilitate feedback from different types of users to ensure that the changes that are made support their processes. The ideal candidate would be a user of TMS, who understands how it can be changed to increase user satisfaction and is interested in hands-on experience of working as part of an Agile delivery team. Support and training will be provided to ensure the successful applicant can develop the specific skills in digital service development required to fulfil this role, and we would welcome applications from those currently working as academics or administrators in Oxford. This role is being offered as a one-year full-time secondment, but applications are welcome from those who are interested in taking this on alongside reduced responsibilities in an existing role. It is anticipated that the role will require a commitment of a minimum of 0.5FTE. About You We are looking for someone who has experience of stakeholder management in complex environments and with competing priorities. You will need to have experience of engaging with stakeholder groups to understand their needs and build consensus. To do that, you will have excellent communication and interpersonal skills along with the ability to inspire the confidence of senior colleagues. A self-directed strategic thinker would be an ideal fit for this role with the capacity to problem-solve, take initiative, set priorities, and exercise good judgment. You will be able to work in, role model and thrive in an organised and professional working environment. Application Process You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The closing date for applications is 12 noon on Monday 29 April 2024 Interviews will take place face to face in Central Oxford.
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Job Description _________________________________________________________________________ Summary Job title Product Owner- TMS (Teaching Management System) Division University Administration Services (UAS) Department IT Services, Digital Transformation Location Dartington House and Central Oxford Grade and salary Grade 8, £45,585 - £54,395 with a discretionary range up to £59,421 per annum Hours Full-time, would consider part-time from 0.5FTE as a minimum Contract type One-year fixed-term contract or a secondment opportunity Reporting to Director of Digital Transformation Vacancy reference 172195 Additional information This role is being offered as a one-year full-time secondment, but applications are welcome from those who are interested in taking this on alongside reduced responsibilities in an existing role. It is anticipated that the role will require a commitment of a minimum of 0.5FTE. The role This is an exciting new role that provides a unique opportunity to shape the future of TMS (Teaching Management System) at Oxford. TMS is a system for academic and administrative staff involved in undergraduate teaching in colleges and departments. The system facilitates the planning of teaching, reporting feedback to students, and monitoring payments for teaching. As part of Digital Transformation at Oxford, a team has been established to develop TMS further in response to user feedback. Working as part of this Agile delivery team, the postholder will act as Product Owner, a role that is key to the definition of the roadmap for a digital service. They will advocate for the needs of the users in the design and development process. The postholder will engage widely with academics and administrative staff to understand their priorities and to define improvements to TMS that can streamline the user experience. A key part of the role will be to facilitate feedback from diverse types of users to ensure that the changes that are made support their processes. The ideal candidate would be a user of TMS, who understands how it can be changed to increase user satisfaction and is interested in hands-on experience of working as part of an agile delivery team. Support and training will be provided to ensure the successful applicant can develop the specific skills in digital service development required to fulfil this role, and we would welcome applications from those currently working as academics or administrators in Oxford. This role is being offered as a one-year full-time secondment, but applications are welcome from those who are interested in taking this on alongside reduced responsibilities in an existing role. It is anticipated that the role will require a commitment of a minimum of 0.5FTE. Responsibilities • • • • • • • • • Develop an expert understanding of the users’ needs and behaviours, championing these in the delivery of your product Define, explain, and iterate an evidence-based product vision that is compelling to your users, team and stakeholders Maintain a roadmap and product strategy that show your plans at different horizons and granularities Prioritise and refine high-level requirements and work with a multidisciplinary team to deliver the product and iteratively improve it through several cycles Identify assumptions and risks behind possible approaches and include these in your product planning Collaborate with team members to create prototypes or other cheap ways to test these assumptions or approaches - at both a strategic and usability level Set measurable goals for your product and report against these to demonstrate progress against stated benefits Engage with users and stakeholders through a range of channels to encourage take-up and use of your product Collaborate with users to identify opportunities for process simplification and improved consistency. Selection criteria Essential selection criteria • • • • • • • • • Strong stakeholder management skills in complex environments with competing priorities. Experience of engaging with stakeholder groups to understand their needs and to build consensus. Represents stakeholders by understanding business needs and manages conflicting needs of stakeholders Self-directed strategic thinker with the capacity to problem-solve, take initiative, set priorities, and exercise good judgment in an organised and professional manner Excellent communication and interpersonal skills, with the ability to inspire the confidence of senior colleagues Evidence of using data and analytics to spot problems with, and evaluate success of, new features An ability to engage with users to identify their issues and turn qualitative and quantitative insight into product improvements Experience of communicating complicated and detailed information to non-specialists and validating the effectiveness of that communication. Ability to effectively own and manage budgets Desirable selection criteria • • • An awareness of how TMS is used Experience of Oxford’s undergraduate teaching approach and the collegiate system Experience of successfully developing and releasing digital products with proficiency in agile product management techniques, such as: roadmaps; prioritisation; creation of user stories; MVP definition; using research, analytics, and insight to inform decisions; planning at different horizons . JD - Product Owner TMSdocx 2 Pre-employment screening Standard checks If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments. Please read the candidate notes on the University’s pre-employment screening procedures at: https://www.jobs.ox.ac.uk/pre-employment-checks About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. IT SERVICES The role of IT Services is to ensure that the University of Oxford has the robust, reliable, and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research, administration and strategic planning. IT Services, headed by the University’s Chief Information Officer, has around 320 staff across 2 buildings, an annual revenue budget of £22m and an IT capital plan of £60M across three years. The department is divided into groups covering infrastructure services, projects and programmes, software development, and customer services. Our aim is to attract and retain a workforce that is diverse, skilled, creative, and committed. We encourage flexibility in how we work, and welcome part time and flexible working arrangements. As a department we encourage a culture where we respect each other, are accountable for what we do, where we collaborate, give and receive constructive feedback and challenge one another. IT Services is a place where we value and recognise both our own and the contributions of others. By doing so we want to create a great culture to work in and a place where we all feel we belong. For more information please visit: http://www.it.ox.ac.uk/ University Administration and Services (UAS) University Administration and Services (UAS) is the collective term for the professional services departments of the University. UAS comprises structures to: JD - Product Owner TMSdocx 3 • • • support the University’s core academic purposes of teaching, learning and research; ensure the University can meet the requirements of government, funding bodies and other external agencies; and facilitate the attainment of the objectives set out in the University’s Strategic Plan. The offices of the UAS sections are spread across the city centre, with the main University Offices located in Wellington Square. For more information please visit: http://www.admin.ox.ac.uk How to apply Applications are made through our online recruitment portal. Information about how to apply is available on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitment-support-faqs Non-technical questions about this job should be addressed to the recruiting department directly hr@it.ox.ac.uk To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our online recruitment portal to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. JD - Product Owner TMSdocx 4 Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applicants at: https://compliance.admin.ox.ac.uk/job-applicant-privacypolicy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/dataprotection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for very senior research posts at grade RSIV/D35 and clinical equivalents E62 and E82 of 30 September before the 70th birthday. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra. For existing employees on these grades, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra. There is no normal or fixed age at which staff in posts at other grades have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. JD - Product Owner TMSdocx 5 Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities. Our range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges, and discounts at University museums. See https://hr.admin.ox.ac.uk/staff-benefits University Club and sports facilities Membership of the University Club is free for all University staff. The University Club offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates, including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service website includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependants. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits With one of the most generous family leave schemes in the Higher Education sector, and a range of flexible working options, Oxford aims to be a family-friendly employer. We also subscribe to the Work+Family Space, a service that provides practical advice and support for employees who have caring responsibilities. The service offers a free telephone advice line, and the ability to book emergency back-up care for children, adult dependents and elderly relatives. See https://hr.admin.ox.ac.uk/my-family-care Childcare The University has excellent childcare services, including five University nurseries as well as University-supported places at many other private nurseries. For full details, including how to apply and the costs, see https://childcare.admin.ox.ac.uk/ Disabled staff We are committed to supporting members of staff with disabilities or long-term health conditions. For further details, including information about how to make contact, in confidence, with the University’s Staff Disability Advisor, see https://edu.admin.ox.ac.uk/disability-support Staff networks The University has a number of staff networks including the Oxford Research Staff Society, BME staff network, LGBT+ staff network and a disabled staff network. You can find more information at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is an organisation run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. Oxford Research Staff Society (OxRSS) A society run by and for Oxford University research staff. It offers researchers a range of social and professional networking opportunities. Membership is free, and all researchers employed by Oxford University are welcome to join. Subscribe at researchstaff-subscribe@maillist.ox.ac.uk to join the mailing list to find out about upcoming events and other information for researchers, or contact the committee on committee@oxrss.ox.ac.uk. For more information, see www.ox.ac.uk/oxrss, Twitter @ResStaffOxford, and Facebook www.facebook.com/oxrss. JD - Product Owner TMSdocx 6
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