primary Site
Unit price specification
RDF/XML description of Head of Operations and Delivery
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. The Innovation and Engagement (I&E) is a dynamic team within Research Services. We support, promote and coordinate innovation, knowledge exchange and engagement activities across the University and external stakeholders. This includes support for researchers and entrepreneurs who are seeking to exploit their research and business ideas, working with government, business and third sector organisations to ensure Oxford’s position as a leading innovation and engagement ecosystem. Our services include: • innovation and knowledge exchange policy, strategy and support • public and societal engagement with research • due diligence for exploitation of research outputs and IP rights management • enterprise and entrepreneurship • regional engagement • impact tracking, planning and evaluation The Head of Operations and Delivery will lead and maintain oversight of the overall operations of the I&E Team, ensuring that appropriate support is provided at every level and across all functional groups within the Directorate. What We Offer As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: • An excellent contributory pension scheme • 38 days annual leave • A comprehensive range of childcare services • Family leave schemes • Cycle loan scheme • Discounted bus travel and Season Ticket travel loans • Membership to a variety of social and sports clubs This role also offers the opportunity for hybrid working About the Role As the Head of Operations & Delivery within the I&E Team, your role is pivotal in realising the institution's vision outlined in its Strategic Plan. You will work across the Directorate leading the team's operations, ensuring efficient delivery of activities and projects aligned with fostering innovation and engagement. Collaborating with various units in the university, you will work across different services, Divisions and Departments. Your responsibilities include driving team-wide projects aligned with the Knowledge Exchange Strategy and applying your expertise in change management. You'll analyse stakeholder needs, provide input on priorities, and ensure successful project implementation. Additionally, you'll oversee the development of processes, systems, and digital tools, maintaining operational efficiency and consistency. Your leadership extends to financial management, team oversight, and fostering collaboration. About You The ideal candidate for the Head of Operations & Delivery role will possess proven expertise in project management within large organisations. They should have expertise in designing systems and processes to drive efficiency and innovation. Strong organisational skills are vital. Additionally, the candidate should demonstrate a results-oriented mindset with a focus on service excellence and experience in leading high-performing teams and managing change in complex organisations. Effective leadership qualities, interpersonal skills, and strong communication abilities are essential for fostering collaboration with diverse stakeholders. The candidate should also be able to think strategically. Application Process You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The closing date for applications is 12 noon on Monday 13 of May. Interviews will take place on 3 of June 2024 and will be face to face.
subOrganization of
OxPoints
postal code
country name
Fax
Turtle description of Head of Operations and Delivery
ha sede
telephone
notation
License
valid through (0..1)
tiene sede principal en
site principal
Subject
sous-Organization de
Research Services, Robert Hooke Building, Oxford
Title
has site
Address
locality
es suborganización de
tiene sede en
Description of Head of Operations and Delivery
email
has exact match
hidden label
extended address
Format
Is Part Of
University Administration and Services (UAS)
HTML description of Head of Operations and Delivery
Past vacancies at the University of Oxford
Source
sotto-Organization di
street address
172441 - Head of Operations & Delivery JD.pdf
sede principale
Job Description Summary Job title Head of Operations & Delivery, Innovation & Engagement Team Division UAS Department Research Services Location Robert Hooke Building, Parks Road, Oxford, OX1 3PR, with the opportunity for hybrid (onsite and remote) working. Grade and salary Grade 9: £52,815-£61198 per annum Hours Full-time. Flexibility for part-time minimum 0.8 FTE. Contract type Permanent Reporting to Director, Innovation and Engagement Team Vacancy reference The role The University of Oxford’s Strategic Plan sets out an exciting vision for its engagement and partnership activity. This includes our ambition to embed high-quality and innovative knowledge exchange as an integral part of research culture and practice, and to enhance our position as a globally-leading innovation and engagement ecosystem. Building on our research excellence and exceptional talent, we aim to positively impact communities locally, nationally and globally and help address some of the key societal challenges such as climate and clean energy, ageing population, mental health and others. We are committed to work collaboratively with the public, private, voluntary and commercial organisations, and our alumni. The Head of Operations & Delivery is a key role within the Innovation & Engagement (I&E) Team, essential to enable the team to effectively and efficiently deliver on a broad portfolio of activities and strategic projects whilst ensuring outstanding service provision across the innovation and engagement domain. You will lead and maintain oversight of the overall operations of the I&E Team, ensuring that appropriate support is provided at every level and across all functional groups within the team (intellectual property, rights management, public and community engagement with research; EnSpire Oxford, the University’s entrepreneurship hub; regional engagement and knowledge exchange. You will provide senior level support to the University including to the Pro-Vice-Chancellor (Innovation), whilst working across groups in the I&E Team, Research Services (RS) more widely, as well as other professional services units, and academic divisions and departments. As a leader within the I&E Team in RS, you will work with other team members to support engagement with a wide range of internal and external stakeholders. You will have excellent project management skills with a focus on effective delivery, creation and maintenance of operating procedures, and agility that is critical within the innovation and engagement support environment. You will have outstanding interpersonal skills, maintaining and extending the constructive and dynamic relationship between the I&E Team, other professional services, academic divisions, and external organisations such as Oxford University Innovation and Oxford Science Enterprise. Responsibilities 1. Through collaboration with the Director and Leads within the I&E Team, and using expertise and experience of change management, drive forward team-wide projects on innovation and engagement aligned to the objectives of Oxford’s Knowledge Exchange Strategy and recommendations of IP&Commercialisation review. Facilitate the efficient evolution of the team’s business operations, working with other stakeholders as appropriate. Provide support for the Director, deputising for them where required. 2. Coordinate and contribute proactively to the strategic planning and development of the team at a senior level. Lead on ensuring that key actions and strategic projects agreed in the RS annual plan and with the PVC (Innovation) are implemented successfully. Identify and analyse stakeholder needs and proposals to address these. Assess information and provide input to key decisions on Innovation and Engagement priorities and ensure that these are communicated across the team, at all levels, as well as within RS and across divisions and departments and key University committees and groups as required. 3. Take the lead in the development, maintenance, continual review and improvement of business processes, systems and digital tools to cover all aspects of I&E activity. Ensure that there are operating procedures, templates and guidance to cover key functions, relevant to specific groupings as well as between groups within the team. Collaborate closely with other teams in RS where appropriate. 4. Take responsibility and support others in all of the I&E Teams’ reporting and committee responsibilities, both within the University as well as a range of external bodies in which members of the I&E Team represent the University. Produce and present papers, reports and business cases across all areas of the I&E Team’s activities. 5. In collaboration with the Research Services Administration & Finance Team, provide financial support to the I&E Team, including monitoring, transactional and coordination of project and annual budgets for the team, making decisions and judgements that have a positive impacts whilst consistent with achieving strategic priorities. Provide operational leadership of the annual planning process for the I&E Team. 6. Lead, coordinate, and support a group of administrators across the functional groups in the I&E Team, utilizing a matrix management approach to ensure that the needs of the I&E Team are met effectively at every level. Set overall goals for the group, maintaining a clear oversight of service 172441 - Head of Operations & Delivery JD 2 delivery across functional areas. Act as the senior officer and liaison or escalation point for queries or concerns raised within the group, fostering collaboration and cross-functional communication. 7. Maintain awareness of the current and emerging local, national and international innovation and engagement landscape, ensuring that developments are appropriately assessed within the team and that existing priorities are amended in response. 8. Lead on oversight I&E Team webpages and communication channels, ensuring that content remains current, clear and appropriate and enables convenient access to information. Establish a robust digital filing system that remains fit for purpose and meets the needs of the team overall and RS. Ensure compliance with the University’s data protection and other related policies. 9. Lead on the delivery of events, when appropriate, co-ordinating resource from across I&E and other stakeholders. Take ownership of the events calendar. 10. Join RS Leadership Management Forum to support the work of RS Leadership Team, development and implementation of RS Annual, organisation of RS Quarterly events. 11. Lead on oversight of training delivered or undertaken by team members, ensuring that the overall portfolio of team training is relevant and coherent. Identify team-wide training needs and communicate these to the rest of the senior management team and other members of RS to ensure an inclusive approach to team training. Design an effective induction programme for new starters, ensuring that this covers all relevant knowledge areas, discipline functions and elements relevant to I&E. 12. Through collating and analysing requests resulting from Personal Development Reviews, ensure that the breadth of experience and training needs of team, both as individuals and as a whole, are met, promoting knowledge development and diversity of experience, communicating with other relevant senior staff. Maintain up to date knowledge of external training opportunities relevant to the team, along with feedback on those opportunities where these have been followed up. Ensure awareness of effectiveness, value for money opportunities and identify alternative strategies for provision of training, where appropriate. Selection criteria Essential selection criteria The person appointed must demonstrate that they have: 1. Proven expertise and experience in project management and the design of dynamic systems and processes to maximise efficiency in a large, diverse and complex operational structure. 2. Excellent organisational skills. Logical mind, with the ability to analyse processes and systems, with a view to enabling improvements, in a streamlined, effective and supportive manner. 172441 - Head of Operations & Delivery JD 3 3. Evidence of a delivery and results focused mindset and taking projects through to completion and realisation of benefits. 4. A strong customer service ethos with experience in leading high-performing customer-facing teams and tracking and improving service performance. 5. Demonstrable experience in the management of change in a large organisation. Enthusiasm for implementing change and the ability to bring fresh thinking to challenges and to seize opportunities. 6. Experience of financial management and in planning and managing budgets, as well as strategic, project and operational planning and delivery. 7. Evidence of leadership qualities and strong interpersonal skills, as well as the ability to work constructively as part of a close-knit team and provide training and mentoring as required. Demonstrated experience of effective staff management, supporting colleagues to succeed and a commitment to promoting equality, diversity and inclusion. 8. Excellent communication and listening skills, as well as a sharp analytical mind, an ability to think laterally and grasp complex and sensitive issues, using innovative thought and a solution orientated approach. 9. Proven experience of working constructively with a diverse range of stakeholders, including senior managers within both academic, research and business environments and leaders within national and international organisations. Credibility with the academic community and external stakeholders and the ability to represent Research Services and the University at a senior level. 10. An organised approach to dealing with large numbers of complex documents and an ability to think on one’s feet under pressure. Desirable 11. Understanding of complex innovation ecosystems and support required to deliver impact from research. 12. Marketing and events experience 13. Awareness of data protection and related regulations. Pre-employment screening Standard checks If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments. 172441 - Head of Operations & Delivery JD 4 Please read the candidate notes on the University’s pre-employment screening procedures at: https://www.jobs.ox.ac.uk/pre-employment-checks About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. Research Services Research Services is part of the University Administration and Services Division and works in partnership with the academic divisions and their departments and faculties to support Oxford’s researchers. Our role is to facilitate excellence in research, engagement and innovation at Oxford. Our vision is to be a trusted provider of expertise, strategic insight, internal and external influence and excellent professional support to Oxford’s research, engagement and innovation community. Research Services is a large team of over 160 research support professionals, with a wide-ranging remit including: • • • • • • Supporting the acquisition of external research funding, funder engagement and strategic research initiatives comprehensive funding, contracts and research development support Negotiating research-related contracts Supporting institutional research strategy, policy and planning Facilitating knowledge exchange, innovation and engagement and coordinating the development and delivery of knowledge exchange strategy and policy Promoting the responsible conduct of research and compliance with regulatory and research governance requirements Leading the continuous improvement of research administration at Oxford Our values and commitments govern the way we work with others within Research Services, the University and externally, including our commitment to professionalism, consultation, teamwork and continuous improvement. You can read more about our values and commitments here. For more information please visit: researchsupport.admin.ox.ac.uk 172441 - Head of Operations & Delivery JD 5 University Administration and Services University Administration and Services (UAS) is the collective term for the central administrative departments of the University. UAS comprises structures to: • support the University’s core academic purposes of teaching, learning and research; • ensure the University can meet the requirements of government, funding bodies and other external agencies; and • facilitate the attainment of the objectives set out in the University’s Strategic Plan. The offices of the UAS sections are spread across the city centre, with the main University Offices located in Wellington Square. For more information please visit: http://www.admin.ox.ac.uk/ 172441 - Head of Operations & Delivery JD 6 How to apply Applications are made through our online recruitment portal. Information about how to apply is available on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitment-support-faqs Non-technical questions about this job should be addressed to the recruiting department directly rsrecruitment@admin.ox.ac.uk To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our online recruitment portal to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. 172441 - Head of Operations & Delivery JD 7 Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applicants at: https://compliance.admin.ox.ac.uk/job-applicant-privacy-policy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/data-protection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for very senior research posts at grade RSIV/D35 and clinical equivalents E62 and E82, which with effect from 1 October 2023 will be 30 September before the 70th birthday. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra. For existing employees on these grades, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra. There is no normal or fixed age at which staff in posts at other grades have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. 172441 - Head of Operations & Delivery JD 8 Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities. Our range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges, and discounts at University museums. See https://hr.admin.ox.ac.uk/staff-benefits University Club and sports facilities Membership of the University Club is free for all University staff. The University Club offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates, including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service website includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependants. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits With one of the most generous family leave schemes in the Higher Education sector, and a range of flexible working options, Oxford aims to be a family-friendly employer. We also subscribe to the Work+Family Space, a service that provides practical advice and support for employees who have caring responsibilities. The service offers a free telephone advice line, and the ability to book emergency backup care for children, adult dependents and elderly relatives. See https://hr.admin.ox.ac.uk/my-familycare Childcare The University has excellent childcare services, including five University nurseries as well as Universitysupported places at many other private nurseries. For full details, including how to apply and the costs, see https://childcare.admin.ox.ac.uk/ Disabled staff We are committed to supporting members of staff with disabilities or long-term health conditions. For further details, including information about how to make contact, in confidence, with the University’s Staff Disability Advisor, see https://edu.admin.ox.ac.uk/disability-support Staff networks The University has a number of staff networks including the Oxford Research Staff Society, BME staff network, LGBT+ staff network and a disabled staff network. You can find more information at https://edu.admin.ox.ac.uk/networks 172441 - Head of Operations & Delivery JD 9 The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is an organisation run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. 172441 - Head of Operations & Delivery JD 10
preferred label
Notation3 description of Head of Operations and Delivery
a un site
NTriples description of Head of Operations and Delivery
address
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. The Innovation and Engagement (I&E) is a dynamic team within Research Services. We support, promote and coordinate innovation, knowledge exchange and engagement activities across the University and external stakeholders. This includes support for researchers and entrepreneurs who are seeking to exploit their research and business ideas, working with government, business and third sector organisations to ensure Oxford’s position as a leading innovation and engagement ecosystem. Our services include: • innovation and knowledge exchange policy, strategy and support • public and societal engagement with research • due diligence for exploitation of research outputs and IP rights management • enterprise and entrepreneurship • regional engagement • impact tracking, planning and evaluation The Head of Operations and Delivery will lead and maintain oversight of the overall operations of the I&E Team, ensuring that appropriate support is provided at every level and across all functional groups within the Directorate. **What We Offer** As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: • An excellent contributory pension scheme • 38 days annual leave • A comprehensive range of childcare services • Family leave schemes • Cycle loan scheme • Discounted bus travel and Season Ticket travel loans • Membership to a variety of social and sports clubs This role also offers the opportunity for hybrid working **About the Role** As the Head of Operations & Delivery within the I&E Team, your role is pivotal in realising the institution's vision outlined in its Strategic Plan. You will work across the Directorate leading the team's operations, ensuring efficient delivery of activities and projects aligned with fostering innovation and engagement. Collaborating with various units in the university, you will work across different services, Divisions and Departments. Your responsibilities include driving team-wide projects aligned with the Knowledge Exchange Strategy and applying your expertise in change management. You'll analyse stakeholder needs, provide input on priorities, and ensure successful project implementation. Additionally, you'll oversee the development of processes, systems, and digital tools, maintaining operational efficiency and consistency. Your leadership extends to financial management, team oversight, and fostering collaboration. **About You** The ideal candidate for the Head of Operations & Delivery role will possess proven expertise in project management within large organisations. They should have expertise in designing systems and processes to drive efficiency and innovation. Strong organisational skills are vital. Additionally, the candidate should demonstrate a results-oriented mindset with a focus on service excellence and experience in leading high-performing teams and managing change in complex organisations. Effective leadership qualities, interpersonal skills, and strong communication abilities are essential for fostering collaboration with diverse stakeholders. The candidate should also be able to think strategically. **Application Process** You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The closing date for applications is 12 noon on Monday 13 of May. Interviews will take place on 3 of June 2024 and will be face to face.
Voice