•              Act as first point of contact in the administration office for students, staff and visitors. Respond to general enquiries interpreting university and external regulations as appropriate

•              Monitor and action new email enquiries sent to the Occupational Health team 

•              Provide administrative support for the OH team

•              Provide administrative and clerical support to clinical activity within the OH office, in particular client appointments and the maintenance of the OH records

•              Work closely with other administrators to ensure continued and consistent provision of services

•              Attend meetings including training sessions, and contribute to project work when required

•              Attend appropriate training on OH and HR systems and procedures

•              Accurately maintain all confidential files and clinical data taking account of the GDPR, patient confidentiality, and Information Security policies

•              Follow administrative procedures, write new office procedures and set up new office systems

•              Compile agendas and draft minutes for team meetings

 

•        Experience of managing administrative processes and reception or customer facing work

•        Ability to interpret, apply and communicate regulations and procedures

•        The ability to work independently, with minimum supervision, and a willingness to resolve situations, as well as knowing when to refer issues to others

•        The ability to organise own workload and to work to deadlines, evidenced by formal qualifications at (for example BTEC ND, NVQ Level 3 or equivalent) and/or significant work experience at a similar level

•        Ability to organise events and make administrative arrangements

•        Ability to use standard computer programs (Outlook, Word, Excel) and have experience of using a database

•        Previous experience of working as part of a team in an office environment

•        Experience of working within an HE institution or within a service industry environment

•        Some experience of clinical administration, including the ability to be numerate and accurate, with excellent attention to detail and a methodical approach

 

Only applications recieved before 12 noon on 3 June 2024 can be considered for this role.