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IT Analyst
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further particulars: Final_IT Analyst_JD.pdf
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application closing date: 2024-06-03T12:00:00+01:00
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comment: We have an exciting opportunity for an IT Analyst to join the IT team to help play a crucial part in supporting its valuable research and teaching activities. As an IT Analyst, you will play an important role in providing advanced technical assistance to end-users based across the NDORMS institutes: Botnar Research Centre, Kennedy Institute of Rheumatology, and Kadoorie Centre. This role involves being the initial point of contact for all technical inquiries and issues, ensuring prompt and effective resolution to maintain uninterrupted research operations. The successful candidate will possess a strong combination of technical expertise, customer service skills, and a keen understanding of the unique challenges faced in a research-focused setting. As an IT Analyst, you must be educated to A level standard, or equivalent level of education. You will have experience in customer-facing role/s, combined with a strong understanding of computer hardware, software, networking, and scientific software applications. You will be an exceptional communicator with excellent problem-solving skills and be able to troubleshoot and resolve technical issues efficiently. The ability to work independently but also as part of a team with a broad range of people in a fast-paced, multidisciplinary research environment supervision is essential. Knowledge of Linux, macOS and Windows, primarily in Windows followed by macOS, and proven experience in providing technical support in a research or academic environment are desirable. This is a full-time permanent position. The closing date for this position is **12 noon on Monday 3 June 2024.** You will be required to upload a CV and supporting statement as part of your online application.
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type: Vacancy
application opening date: 2024-05-09T09:00:00+01:00
comment: We have an exciting opportunity for an IT Analyst to join the IT team to help play a crucial part in supporting its valuable research and teaching activities. As an IT Analyst, you will play an important role in providing advanced technical assistance to end-users based across the NDORMS institutes: Botnar Research Centre, Kennedy Institute of Rheumatology, and Kadoorie Centre. This role involves being the initial point of contact for all technical inquiries and issues, ensuring prompt and effective resolution to maintain uninterrupted research operations. The successful candidate will possess a strong combination of technical expertise, customer service skills, and a keen understanding of the unique challenges faced in a research-focused setting. As an IT Analyst, you must be educated to A level standard, or equivalent level of education. You will have experience in customer-facing role/s, combined with a strong understanding of computer hardware, software, networking, and scientific software applications. You will be an exceptional communicator with excellent problem-solving skills and be able to troubleshoot and resolve technical issues efficiently. The ability to work independently but also as part of a team with a broad range of people in a fast-paced, multidisciplinary research environment supervision is essential. Knowledge of Linux, macOS and Windows, primarily in Windows followed by macOS, and proven experience in providing technical support in a research or academic environment are desirable. This is a full-time permanent position. The closing date for this position is 12 noon on Monday 3 June 2024. You will be required to upload a CV and supporting statement as part of your online application.

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Final_IT Analyst_JD.pdf
value: Job Description _________________________________________________________________________ Summary Job title IT Analyst Division Medical Sciences Division Department Nuffield Department of Orthopaedics, Rheumatology and Musculoskeletal Sciences Botnar Research Centre, Windmill Road, Oxford, OX3 7LD Location Kennedy Institute of Rheumatology, Old Road Campus. Oxford, OX3 7FY Kadoorie Centre, John Radcliffe Hospital Grade and salary Grade 5: £28,759-£33,966 per annum Hours Full time Contract type Permanent Reporting to Head of IT Services Vacancy reference 172818 The role NDORMS are seeking an IT Analyst to join the IT team to help play a crucial part in supporting its valuable research and teaching activities. As an IT Analyst, you will play a crucial role in providing advanced technical assistance to end-users based across the NDORMS institutes: - Botnar Institute for Musculoskeletal Sciences: Our mission is to conduct high quality research to discover the causes, the disease pathways, and the new treatments that will transform the lives of patients suffering with musculoskeletal conditions. - Kennedy Institute of Rheumatology: a biomedical research centre uniquely bringing together discovery science and early-stage clinical research, to develop transformative new therapies for chronic inflammatory and musculoskeletal conditions. - The Kadoorie Centre: aims to develop knowledge that will improve the care of patients who have suffered a critical illness or a traumatic injury, by targeted research and development. This role involves being the initial point of contact for all technical inquiries and issues, ensuring prompt and effective resolution to maintain uninterrupted research operations. The successful candidate will possess a strong combination of technical expertise, customer service skills, and a keen understanding of the unique challenges faced in a research-focused setting. Responsibilities Helpdesk Support: - Serve as the first point of contact for researche…
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