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**Lead Business Technologist** This is a unique opportunity to join the digital transformation programme as a **Lead Business Technologist** working inside the Workflow, Automation and AI competency centre, on a two-year fixed term contract and play a key role in the success of the programme. **What We Offer** As an employer, we genuinely care about our employees’ well-being and this is reflected in the range of benefits that we offer including: * An excellent contributory pension scheme * 38 days annual leave * A comprehensive range of childcare services * Family leave schemes * Cycle loan scheme * Discounted bus travel and Season Ticket travel loans The University also runs an enormous amount of social groups and sports clubs for those looking for more than just a great place to work. **About the Role** As part of the Foundation Phase of the Digital Transformation Programme, we have established Competency Centres focused on Workflow, Automation, and Artificial Intelligence. These small, dynamic teams act as go-to experts and developers of these key technologies. As a Business Technologist, you will play an active role in the University’s Workflow and Automation centre, enhancing user experience and services through technology application and continuous improvement activities. This role is diverse and demanding. You might perform a process review, support an improvement project, build continuous improvement skills in teams and individuals, and act as a reliable expert and coach in workflow and automation. Collaboration is key, as you will work with people across the organisation, including senior leaders and sponsors, championing process improvement, continuous improvement, workflow, and automation. Daily, you will work with departments, functions, and users in the following ways: * **Consulting Role:** Assess processes and advise on the suitability and applicability of the technology and models used by the centre. * **Partnering Role:** Work closely with users to deliver solutions that address business problems and can be applied elsewhere in the University. * **Advisory Role:** Direct user groups, provide training or documentation to help users find their own solutions. **Additional Responsibilities Include** * When working with existing services to develop enterprise solutions, ensure that customer needs are reflected in the project requirements and co-creation activities with existing service providers and/or external partners. * Ensure that the Competency Centre’s capabilities align with the University’s present and future needs by representing them in user groups, communities of practice, and external forums. * Create and support a network of local champions who continually use the Competency Centre’s remit. **About You** Are you passionate about understanding user needs and exploring the potential of emerging technologies? Do you thrive in complex project environments and have a knack for using Continuous Improvement tools and techniques? If so, we want to hear from you! We’re looking for someone who: * Has a proven track record of successfully navigating complex projects. * Can showcase constructive challenges to the status quo and drive impactful change. * Is comfortable working independently, as part of a team, or in a facilitation role. * Possesses excellent communication skills and can confidently engage with university members at all levels. * Manages their own workload while inspiring others to take initiative. * Maintains a positive attitude, is adaptable, and can smoothly handle shifting priorities. **Application Process** You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The **closing date** for applications is **Thursday 8 August** at 12:00 noon. **Interviews** will take place on the **week commencing 22 August** and take place either in person or virtually.
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Job Description 174017- Business Technologist (Automation Competency Centre)
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Job Description _________________________________________________________________________ Summary Job title Lead Business Technologist- Automation Competency Centre Division University Administrative Services (UAS) Department IT Services Location Central Oxford Grade and salary Grade 8: £45,585 -£54395 with a discretionary range up to £59,421 per annum Hours Full time Contract type 1 year - FTC or secondment Reporting to Competency Centre Lead Vacancy reference 174017 Additional information Whist this is a full-time post, we welcome applications from candidates who wish to work part-time (minimum 30 hours/0.8 FTE) and/or flexibly. The role Reporting to a competency centre lead, the post holder is the part of a new set of activities emerging from the University’s digital transformation programme (DTP) – competency centres. These are small teams of staff (usually 3.5 FTE) devoted to quickly raising the University’s capability around key technologies. The competency centres (or ‘centres of excellence’) are modelled either as a ‘go to’ team, or one that is more embedded in the University. They offer a mixture of advice and guidance, development support, and training around a key technology or function. The post holder will be required to work within a competency centre, providing business leadership for the centre, solving practical business problems through the application of the centre’s technology or models, one to one consulting with users, working with existing divisional/functional teams on technical elements of service improvement, improving centre outcomes through the creation of knowledge networks, representation of the centre in the use of technology/models for larger co-creation projects and improving digital skills through the delivery/provision of training relevant to the objectives of the centre. The Digital Transformation Team is comprised of Programme and Project Managers, Business Analysts, Business Change Managers and System Testers, all who work closely with other groups within IT Services and with our customers. Business Analysts are assigned to one or more projects and work in project delivery teams, reporting to a Project Manager for project work, therefore we operate a matrix management model. Reports to: Head of competency centres (dotted line), Competency Centre Lead (solid line) Direct Reports: None Key Relationships: • Focus programme • Head of business analysis, Projects and Programmes, IT Services • Information Security • Head of Application Platforms, Software solutions Responsibilities Strategy and Planning • • • Provide business leadership for assigned areas within a competency centre and the represent the centre across the wider University. Working with the centre lead, identifying, prioritising, and delivering business value across a number of divisions/functional areas. Working with the centre lead develop the long term operating model for the centre Operational • • • • Assist departments and divisions with local initiatives identified by the centre lead in either o A consultative role, advising on the suitability and applicability of the technology and models adopted by the centre o A partnering role, actively working to deliver solutions o A supporting role, signposting user groups, training or documentation to support users finding their own solutions Assist end users in solving business problems through the application of technology, models and approaches adopted by the centre Represent the business needs in co-creation activities with existing service providers and/or external partners Ensure effective and appropriate quality assurance and testing is present for all deliverables produced Engagement • • • • • Develop and manage a stakeholder engagement and communications strategy to ensure effective communications between the competency centre and University stakeholders Contribute expertise and consultancy, working with other leaders, to the wider collegiate University as required Liaise with the stakeholders to understand training needs and with the centre training coordinator develop/identify appropriate training. Represent the centre on University groups and external forums Support local champions in their continued adoption of the centre’s remit Job Description and Selection Criteria 174017- Lead Business Technologist 2 Personal development • Maintain in-depth technical knowledge of industry trends and other assigned areas, including developments, trends and emerging technologies; take advantage of appropriate development opportunities; and advise the University on changes to the technology landscape. Extend and develop their expertise, technical skills, and knowledge through formal training courses and by self-development, thereby becoming a source of knowledge and expertise to the team, colleagues, and users. • Other • Undertake other duties commensurate with the role and the grade as may be required by the line manager from time to time. In these areas of technical or professional specialism, the post-holder will be responsible for agreeing, implementing, reviewing, managing and maintaining common approaches for the entire team. They will provide leadership, training and supervision, where appropriate, to other team members. Selection criteria Essential selection criteria • • • • • • • • • • • • Educated to degree level or equivalent Experience of working in the higher education Sector or with higher education institutions Experience of introducing change into a significant business activity or process Experience of delivering customer service in presales, project work or service delivery Experience of implementing technology within a business context Experience of building communities of practice or user groups Strong organisational, planning and project management skills and experience, including the ability to prioritise and meet tight deadlines Ability to run workshops and manage groups of people to deliver to meeting objectives, inspiring confidence in the process to participants Experience of delivering training courses Ability to work collaboratively and independently as necessary, be a self-starter with a drive for results and personal resilience Ability to problem solve and think creatively The ability to bring order in uncertain and/or complex situations, keep a positive outlook, have patience and maintain focus on objectives Desirable selection criteria • Education to degree level in a computing or IT related subject or able to offer the equivalent in terms of professional training and experience. • Business process analysis • Change impact analysis • Quality assurance • Service management • Software development lifecycle management Job Description and Selection Criteria 174017- Lead Business Technologist 3 Pre-employment screening Standard checks If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments. Please read the candidate notes on the University’s pre-employment screening procedures at: https://www.jobs.ox.ac.uk/pre-employment-checks About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. IT SERVICES The role of IT Services is to ensure that the University of Oxford has the robust, reliable, and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research, administration and strategic planning. IT Services, headed by the University’s Chief Information Officer, has around 320 staff across 2 buildings, an annual revenue budget of £22m and an IT capital plan of £60M across three years. The department is divided into groups covering infrastructure services, projects and programmes, software development, and customer services. Our aim is to attract and retain a workforce that is diverse, skilled, creative, and committed. We encourage flexibility in how we work, and welcome part time and flexible working arrangements. As a department we encourage a culture where we respect each other, are accountable for what we do, where we collaborate, give and receive constructive feedback and challenge one another. IT Services is a place where we value and recognise both our own and the contributions of others. By doing so we want to create a great culture to work in and a place where we all feel we belong. For more information please visit: http://www.it.ox.ac.uk/ University Administration and Services (UAS) University Administration and Services (UAS) is the collective term for the professional services departments of the University. UAS comprises structures to: Job Description and Selection Criteria 174017- Lead Business Technologist 4 • • • support the University’s core academic purposes of teaching, learning and research; ensure the University can meet the requirements of government, funding bodies and other external agencies; and facilitate the attainment of the objectives set out in the University’s Strategic Plan. The offices of the UAS sections are spread across the city centre, with the main University Offices located in Wellington Square. For more information please visit: http://www.admin.ox.ac.uk Job Description and Selection Criteria 174017- Lead Business Technologist 5 How to apply Applications are made through our online recruitment portal. Information about how to apply is available on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitment-support-faqs Non-technical questions about this job should be addressed to the recruiting department directly hr@it.ox.ac.uk To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our online recruitment portal to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. Job Description and Selection Criteria 174017- Lead Business Technologist 6 Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applicants at: https://compliance.admin.ox.ac.uk/job-applicant-privacypolicy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/dataprotection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for very senior research posts at grade RSIV/D35 and clinical equivalents E62 and E82 of 30 September before the 70th birthday. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra. For existing employees on these grades, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra. There is no normal or fixed age at which staff in posts at other grades have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Job Description and Selection Criteria 174017- Lead Business Technologist 7 Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities. Our range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges, and discounts at University museums. See https://hr.admin.ox.ac.uk/staff-benefits University Club and sports facilities Membership of the University Club is free for all University staff. The University Club offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates, including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service website includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependants. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits With one of the most generous family leave schemes in the Higher Education sector, and a range of flexible working options, Oxford aims to be a family-friendly employer. We also subscribe to the Work+Family Space, a service that provides practical advice and support for employees who have caring responsibilities. The service offers a free telephone advice line, and the ability to book emergency back-up care for children, adult dependents and elderly relatives. See https://hr.admin.ox.ac.uk/my-family-care Childcare The University has excellent childcare services, including five University nurseries as well as University-supported places at many other private nurseries. For full details, including how to apply and the costs, see https://childcare.admin.ox.ac.uk/ Disabled staff We are committed to supporting members of staff with disabilities or long-term health conditions. For further details, including information about how to make contact, in confidence, with the University’s Staff Disability Advisor, see https://edu.admin.ox.ac.uk/disability-support Staff networks The University has a number of staff networks including the Oxford Research Staff Society, BME staff network, LGBT+ staff network and a disabled staff network. You can find more information at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is an organisation run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. Oxford Research Staff Society (OxRSS) A society run by and for Oxford University research staff. It offers researchers a range of social and professional networking opportunities. Membership is free, and all researchers employed by Oxford University are welcome to join. Subscribe at researchstaff-subscribe@maillist.ox.ac.uk to join the mailing list to find out about upcoming events and other information for researchers, or contact the committee on committee@oxrss.ox.ac.uk. For more information, see www.ox.ac.uk/oxrss, Twitter @ResStaffOxford, and Facebook www.facebook.com/oxrss. Job Description and Selection Criteria 174017- Lead Business Technologist 8
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Lead Business Technologist This is a unique opportunity to join the digital transformation programme as a Lead Business Technologist working inside the Workflow, Automation and AI competency centre, on a two-year fixed term contract and play a key role in the success of the programme. What We Offer As an employer, we genuinely care about our employees’ well-being and this is reflected in the range of benefits that we offer including: An excellent contributory pension scheme 38 days annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme Discounted bus travel and Season Ticket travel loans The University also runs an enormous amount of social groups and sports clubs for those looking for more than just a great place to work. About the Role As part of the Foundation Phase of the Digital Transformation Programme, we have established Competency Centres focused on Workflow, Automation, and Artificial Intelligence. These small, dynamic teams act as go-to experts and developers of these key technologies. As a Business Technologist, you will play an active role in the University’s Workflow and Automation centre, enhancing user experience and services through technology application and continuous improvement activities. This role is diverse and demanding. You might perform a process review, support an improvement project, build continuous improvement skills in teams and individuals, and act as a reliable expert and coach in workflow and automation. Collaboration is key, as you will work with people across the organisation, including senior leaders and sponsors, championing process improvement, continuous improvement, workflow, and automation. Daily, you will work with departments, functions, and users in the following ways: Consulting Role: Assess processes and advise on the suitability and applicability of the technology and models used by the centre. Partnering Role: Work closely with users to deliver solutions that address business problems and can be applied elsewhere in the University. Advisory Role: Direct user groups, provide training or documentation to help users find their own solutions. Additional Responsibilities Include When working with existing services to develop enterprise solutions, ensure that customer needs are reflected in the project requirements and co-creation activities with existing service providers and/or external partners. Ensure that the Competency Centre’s capabilities align with the University’s present and future needs by representing them in user groups, communities of practice, and external forums. Create and support a network of local champions who continually use the Competency Centre’s remit. About You Are you passionate about understanding user needs and exploring the potential of emerging technologies? Do you thrive in complex project environments and have a knack for using Continuous Improvement tools and techniques? If so, we want to hear from you! We’re looking for someone who: Has a proven track record of successfully navigating complex projects. Can showcase constructive challenges to the status quo and drive impactful change. Is comfortable working independently, as part of a team, or in a facilitation role. Possesses excellent communication skills and can confidently engage with university members at all levels. Manages their own workload while inspiring others to take initiative. Maintains a positive attitude, is adaptable, and can smoothly handle shifting priorities. Application Process You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The closing date for applications is Thursday 8 August at 12:00 noon. Interviews will take place on the week commencing 22 August and take place either in person or virtually.
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