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**Grade 8** **Hybrid working included** The University of Oxford is looking for a highly-effective Senior Business Analyst to support investment in the digital infrastructure underpinning its world-leading research. This is a hybrid role meaning that whilst you will be based in our offices in central Oxford – and will be expected to come to site as required for key project activities and practice meetings – you will be able to agree a pattern of regular remote working with your line manager. Oxford is world-famous for research excellence and home to some of the most talented people from across the globe. Our work helps the lives of millions, solving real-world problems through a huge network of partnerships and collaborations. The breadth and interdisciplinary nature of our research sparks imaginative and inventive insights and solutions. The institution’s Digital Transformation programme is reimagining the culture, processes and technology underpinning all it does. Working within the Research portfolio of the programme, we now have an exciting opportunity to join a newly forming team. As a Senior Business Analyst, you will collaborate closely with the researcher and researcher support communities, system and process owners and wider stakeholders to support delivery of a focused but ambitious programme of works. Focussed initially on research computing, the role will in time likely contribute more widely to development of administrative platforms, data and analytics capabilities, research data management and more. For the right individual, this varied and stimulating role offers the opportunity to contribute directly to our world-leading position, and the impact of our researchers on the world. **About the role** * As a Senior Business Analyst in the Research Portfolio, you will work collaboratively with the portfolio team, as well as with representatives from academic Divisions, departments and colleges, end-users, system and process owners and technical teams to identify and define technology, process and other solutions to end-user requirements. * Alongside demonstrable professional skills and experience, the postholder will exhibit the curiosity, attention to detail, and proactivity necessary to quickly assimilate the process and system landscape across the portfolio, including key dependencies, and to build credibility and influence with senior stakeholders. * The successful applicant will be supported by the well-established Business Analysis team in IT Services. There will be appropriate training and guidance to help you develop key skills and capabilities as part of this opportunity. **About you** * You will have experience mapping and designing processes for fast-paced, highly technical and at times complex operational teams, and providing analysis on opportunities for improvement. You will have an understanding on the role that the technology plays and you will appreciate where shared IT infrastructure may offer opportunities to improve services and underlying processes. * You will have **excellent communication and interpersonal skills** , enabling you to shape your messaging to different audiences, build consensus and bring teams together to make real change at the University. * You will have **strong analytical and problem-solving skills** to understand complex issues and propose effective workable solutions, building on your experience of working in a complex environment with a wide range of parallel and mutually dependent activities. * You will have proven experience of working **collaboratively** with University stakeholders at all levels, building strong relationships so that you can understand user needs and represent their voice in this strategic programme of work. Your proven negotiation skills will help with defining the scope of the work and agree on competing user requirements. * You will be **adaptable and flexible** in your approach, able to respond to changing demands and priorities. You will be a self-starter and able to bring clarity where there is ambiguity. **What we offer** As an employer, we genuinely care about our employees’ well-being and this is reflected in the range of benefits that we offer including: * An excellent contributory pension scheme * 38 days annual leave * A comprehensive range of childcare services * Family leave schemes * Cycle loan scheme * Discounted bus travel and Season Ticket travel loans * Membership to a variety of social and sports clubs **Application Process** If you would like further information about the role, please contact **Cristina Iturralde,** Cristina.Iturralde@it.ox.ac.uk You will be required to upload a covering letter with a supporting statement, CV and the details of two referees as part of your online application. In your supporting statement, please explain why you would like to do this role and how you meet the selection criteria in the job description. See application guidance by clicking here The **closing date for applications is Thursday 26 September at 12:00 noon**. Only applications submitted by this time will be considered. **Please note:** Interviews may take place while the advert is live and also within two weeks following the advert's closing date
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Job Description _________________________________________________________________________ Summary Job title Senior Business Analyst Division University Administration and Services (UAS) Department IT Services Location Dartington House, Oxford Grade and salary Grade 8: £47,085 - £55,895 with a discretionary range up to £60,921 per annum Hours Full time (37.5 hours a week) Contract type Permanent Reporting to Lead Business Analyst Vacancy reference 174142 Additional information The role The Senior Business Analyst reports to the Lead Business Analyst and the Head of Business Analysis, and works in the Programme and Projects Delivery Group (PPDG) within IT Services. The role of the Senior Business Analyst is to lead business analysis activities on projects and programmes and collaborate effectively to deliver IT projects professionally. The Senior BA will ensure that business benefits will be delivered to our stakeholders across the university through enhanced use of technology and improved business processes. The PPDG group is comprised of Programme and Project Managers, Business Analysts, Business Change Managers and System Testers, all who work closely with other groups within IT Services and with our customers. Business Analysts are assigned to one or more projects and work in project delivery teams, reporting to a Project Manager for project work, therefore we operate a matrix management model. Responsibilities To lead business analysis activities on projects delivering business changes within PPDG. To contribute to the Business Analysis Practice within PPDG and ensure best practise is delivered and maintained. Within the remit of the specific project(s), the Senior Business Analyst will be required to lead: • • • • • • • Business Analysis Planning & Monitoring Elicitation Requirement Management & Communication Enterprise Analysis Requirement Analysis Solution Assessment & Validation Project Execution Leadership skills and ability to monitor or supervise other project team members activities, i.e. when running a project in an agile way, monitoring progress of BA inter-dependent activities during sprint deliveries. Understand the business issues and data challenges of the University and Higher Education. Identify the University’s operational strengths and weaknesses and suggest practical improvements covering the scope of the project. Contribute pro-actively to IT Services, PPDG, project and team activities. Core Competencies 1. The postholder will be expected to use strong negotiation skills in the role, as they have to negotiate with different types of stakeholders from across the business, depending on the project; but a key part of their role is to agree scope and deliverables (this is with technical teams, testing teams, end users and sometimes senior business owners). 2. The postholder will need to work collaboratively with IT Services colleagues, third party suppliers and stakeholders. 3. The postholder will need to have proven stakeholder management skills across a large and diverse group across the University, this is a key part of the business analysis role, they need to be able to talk to representatives from right across the University at all different levels. This is key in understanding the business needs for projects. 4. The postholder will be expected to support internal network as well as support external networks (i.e. leads networks of project specific users, is a member of Business Analysis Forum). The Senior BA will be expected to chair network meetings like a project Show & Tell, or Project workshop 5. The postholder will be expected to carry out informal briefings and formal presentations, present key documents and briefing on progress as well as carrying out one-off workshops with users, stakeholders, managers and technical staff to further the project progress 6. The postholder will be expected to supporting transition and commence UAT activities, they may perform walk throughs of new functionality on a website or business systems, or new integration to an existing system, supporting the training team and business change members to develop support materials. Job Description 174142 – Senior Business Analyst 2 Core Activities Business Analysis Planning & Monitoring • • • • • • • Plan Business Analysis approach, selects appropriate techniques to use for the project Evaluates project complexity, assumptions, constraints and dependencies Plan Business Analysis activities – develop a BA work-plan to manage own and team activities, tasks and deliverables and schedule Plan BA communications – develop effective communication plan to meet project and stakeholder needs Plan Requirement management process including approvals and changes Identifies and communicates risks and issues that may require changes to plans or scope Manage Business Analysis performance – measures and tracks quality of BA work, reports on BA requirements, compiles with organisational standards using the BA toolkit templates and PPDG methodology. Elicitation • • • • Ensures appropriate stakeholders are involved in elicitation activities Obtains information from stakeholders to form requirements Captures information provided in elicitation sessions Validates requirements with stakeholders Requirement Management & Communication • • • • Ensures appropriate stakeholders are involved in elicitation activities Obtains information from stakeholders to form requirements Captures information provided in elicitation sessions Validates requirements with stakeholders Enterprise Analysis • Defines the business need – identifies opportunities for improvements • Understands overall business structure, strategy and overall impact on work efforts • Assess Capability Gaps – understands business architecture and can assess gaps • Determine solution approach – identifies and proposes possible solution approaches • Defines the new capabilities that the project, iteration or work effort will deliver • Determines justification of investment for proposed solution, and prepares a decision package Requirement Analysis • • • • Prioritise requirements effectively based on factors including business value, cost to deliver and time constraints Specify and model requirements – understands appropriate use of various analysis techniques Develops abstract models that describe a business domain Define assumptions and constraints that affect which solutions are viable Solution Assessment & Validation • • • • Assess solution proposals and demonstrates which proposal will be the most effective Assess organisation readiness for the new solution Define transition requirements – defines capabilities and requirements to support transition to new solution Evaluate Solution Performance – measures and evaluates solutions for value and opportunities. Job Description 174142 – Senior Business Analyst 3 Project Execution • • • • • • Adhere to project deadlines and schedules. Take input from project managers and appropriately and accurately apply comments/feedback. Understand the necessity of project standards and communicate them consistently. Develop internal and external meeting objectives and agendas. Prioritise multiple tasks effectively. Consistently deliver high-quality services to our project sponsors. General Competencies Leadership skills and ability to monitor or supervise other project team members activities i.e. when running a project in an agile way, monitoring progress of BA inter-dependent activities during sprint deliveries. Selection criteria Essential selection criteria 1. 2. A high level of general education to degree level or equivalent Proven business analysis experience, including strong experience of business process analysis and reengineering 3. Experience of working in a complex environment where there is a wide range of parallel and mutually dependent activities 4. Experience of working on configuring software packages as well as working on a variety of projects, including large software implementations 5. Experience of all stages of the project lifecycle including defining and documenting user requirements, carrying out system testing and assisting with user acceptance testing 6. Proven negotiation skills, for example in defining the scope of work and agreeing user requirements 7. Proven analysis and innovative problem-solving skills 8. Proven ability to manage, plan and take responsibility for a range of tasks involving interaction with and the co-operation of business and IT people, including the agreement of technical solutions 9. Excellent written and verbal communication skills, including the ability to relate confidently and effectively to users at all levels 10. Confident use of the Microsoft™ Office toolset, email and web browsers 11. Proven track record of managing their own work successfully, and of working effectively as part of a wider team. Desirable selection criteria 1. 2. 3. Experience of working in the Higher Education sector Use of Microsoft Visio. Completion of any of the BCS Business Analysis qualifications Pre-employment screening Standard checks If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments. Please read the candidate notes on the University’s pre-employment screening procedures at: https://www.jobs.ox.ac.uk/pre-employment-checks Job Description 174142 – Senior Business Analyst 4 About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. IT SERVICES The role of IT Services is to ensure that the University of Oxford has the robust, reliable, and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research, administration and strategic planning. IT Services, headed by the University’s Chief Information Officer, has around 320 staff across 2 buildings, an annual revenue budget of £22m and an IT capital plan of £60M across three years. The department is divided into groups covering infrastructure services, projects and programmes, software development, and customer services. Our aim is to attract and retain a workforce that is diverse, skilled, creative, and committed. We encourage flexibility in how we work, and welcome part time and flexible working arrangements. As a department we encourage a culture where we respect each other, are accountable for what we do, where we collaborate, give and receive constructive feedback and challenge one another. IT Services is a place where we value and recognise both our own and the contributions of others. By doing so we want to create a great culture to work in and a place where we all feel we belong. For more information please visit: http://www.it.ox.ac.uk/ University Administration and Services (UAS) University Administration and Services (UAS) is the collective term for the professional services departments of the University. UAS comprises structures to: • • • support the University’s core academic purposes of teaching, learning and research; ensure the University can meet the requirements of government, funding bodies and other external agencies; and facilitate the attainment of the objectives set out in the University’s Strategic Plan. The offices of the UAS sections are spread across the city centre, with the main University Offices located in Wellington Square. For more information please visit: http://www.admin.ox.ac.uk Job Description 174142 – Senior Business Analyst 5 How to apply Applications are made through our online recruitment portal. Information about how to apply is available on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitment-support-faqs Non-technical questions about this job should be addressed to the recruiting department directly hr@it.ox.ac.uk To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our online recruitment portal to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applicants at: https://compliance.admin.ox.ac.uk/job-applicant-privacypolicy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/dataprotection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for very senior research posts at grade RSIV/D35 and clinical equivalents E62 and E82 of 30 September before the 70th birthday. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra. For existing employees on these grades, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra. There is no normal or fixed age at which staff in posts at other grades have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Job Description 174142 – Senior Business Analyst 6 Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities. Our range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges, and discounts at University museums. See https://hr.admin.ox.ac.uk/staff-benefits University Club and sports facilities Membership of the University Club is free for all University staff. The University Club offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates, including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service website includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependants. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits With one of the most generous family leave schemes in the Higher Education sector, and a range of flexible working options, Oxford aims to be a family-friendly employer. We also subscribe to the Work+Family Space, a service that provides practical advice and support for employees who have caring responsibilities. The service offers a free telephone advice line, and the ability to book emergency back-up care for children, adult dependents and elderly relatives. See https://hr.admin.ox.ac.uk/my-family-care Childcare The University has excellent childcare services, including five University nurseries as well as University-supported places at many other private nurseries. For full details, including how to apply and the costs, see https://childcare.admin.ox.ac.uk/ Disabled staff We are committed to supporting members of staff with disabilities or long-term health conditions. For further details, including information about how to make contact, in confidence, with the University’s Staff Disability Advisor, see https://edu.admin.ox.ac.uk/disability-support Staff networks The University has a number of staff networks including the Oxford Research Staff Society, BME staff network, LGBT+ staff network and a disabled staff network. You can find more information at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is an organisation run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. Job Description 174142 – Senior Business Analyst 7 Oxford Research Staff Society (OxRSS) A society run by and for Oxford University research staff. It offers researchers a range of social and professional networking opportunities. Membership is free, and all researchers employed by Oxford University are welcome to join. Subscribe at researchstaff-subscribe@maillist.ox.ac.uk to join the mailing list to find out about upcoming events and other information for researchers, or contact the committee on committee@oxrss.ox.ac.uk. For more information, see www.ox.ac.uk/oxrss, Twitter @ResStaffOxford, and Facebook www.facebook.com/oxrss. Job Description 174142 – Senior Business Analyst 8
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Grade 8 Hybrid working included The University of Oxford is looking for a highly-effective Senior Business Analyst to support investment in the digital infrastructure underpinning its world-leading research. This is a hybrid role meaning that whilst you will be based in our offices in central Oxford – and will be expected to come to site as required for key project activities and practice meetings – you will be able to agree a pattern of regular remote working with your line manager. Oxford is world-famous for research excellence and home to some of the most talented people from across the globe. Our work helps the lives of millions, solving real-world problems through a huge network of partnerships and collaborations. The breadth and interdisciplinary nature of our research sparks imaginative and inventive insights and solutions. The institution’s Digital Transformation programme is reimagining the culture, processes and technology underpinning all it does. Working within the Research portfolio of the programme, we now have an exciting opportunity to join a newly forming team. As a Senior Business Analyst, you will collaborate closely with the researcher and researcher support communities, system and process owners and wider stakeholders to support delivery of a focused but ambitious programme of works. Focussed initially on research computing, the role will in time likely contribute more widely to development of administrative platforms, data and analytics capabilities, research data management and more. For the right individual, this varied and stimulating role offers the opportunity to contribute directly to our world-leading position, and the impact of our researchers on the world. About the role As a Senior Business Analyst in the Research Portfolio, you will work collaboratively with the portfolio team, as well as with representatives from academic Divisions, departments and colleges, end-users, system and process owners and technical teams to identify and define technology, process and other solutions to end-user requirements. Alongside demonstrable professional skills and experience, the postholder will exhibit the curiosity, attention to detail, and proactivity necessary to quickly assimilate the process and system landscape across the portfolio, including key dependencies, and to build credibility and influence with senior stakeholders. The successful applicant will be supported by the well-established Business Analysis team in IT Services. There will be appropriate training and guidance to help you develop key skills and capabilities as part of this opportunity. About you You will have experience mapping and designing processes for fast-paced, highly technical and at times complex operational teams, and providing analysis on opportunities for improvement. You will have an understanding on the role that the technology plays and you will appreciate where shared IT infrastructure may offer opportunities to improve services and underlying processes. You will have excellent communication and interpersonal skills, enabling you to shape your messaging to different audiences, build consensus and bring teams together to make real change at the University. You will have strong analytical and problem-solving skills to understand complex issues and propose effective workable solutions, building on your experience of working in a complex environment with a wide range of parallel and mutually dependent activities. You will have proven experience of working collaboratively with University stakeholders at all levels, building strong relationships so that you can understand user needs and represent their voice in this strategic programme of work. Your proven negotiation skills will help with defining the scope of the work and agree on competing user requirements. You will be adaptable and flexible in your approach, able to respond to changing demands and priorities. You will be a self-starter and able to bring clarity where there is ambiguity. What we offer As an employer, we genuinely care about our employees’ well-being and this is reflected in the range of benefits that we offer including: An excellent contributory pension scheme 38 days annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme Discounted bus travel and Season Ticket travel loans Membership to a variety of social and sports clubs Application Process If you would like further information about the role, please contact Cristina Iturralde, Cristina.Iturralde@it.ox.ac.uk You will be required to upload a covering letter with a supporting statement, CV and the details of two referees as part of your online application. In your supporting statement, please explain why you would like to do this role and how you meet the selection criteria in the job description. See application guidance by clicking here The closing date for applications is Thursday 26 September at 12:00 noon. Only applications submitted by this time will be considered. Please note: Interviews may take place while the advert is live and also within two weeks following the advert's closing date