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Job Description _________________________________________________________________________ Summary Job title Trainee Business Analyst (Trainee Development Scheme) Division University Administration Services Department IT Services Location IT Services, Dartington House, University Offices, Wellington Square, Oxford, OX1 2JD Grade and salary Grade 6: £32,332 - £38,205 per annum Hours Full-time (37.5 hours per week) Fixed term (30 Months) Contract type Reporting to Lead Business Analyst Vacancy reference 174150 Additional information No relocation expenses apply to this post The role Embark on an exciting career in technology at one of the world's most prestigious universities. Our Trainee Business Analyst (Trainee BA) role offers an opportunity to gain specialist and strategic knowledge with a strong focus on business analysis. If you are a natural problem-solver with strong interpersonal skills, a career in business analysis could be your perfect fit. Business Analysis is crucial for enabling change within the University. As a Trainee Business Analyst, you will define needs and recommend solutions that deliver value to stakeholders. You will act as a bridge between the business (end users of a system) and those who support and develop the systems. Role Highlights: • • • Collaborative Projects: Work across diverse teams using both waterfall and Agile project methodologies. Strategic Impact: Enable change and deliver value by analysing business problems and recommending solutions. Skill Development: Gain expertise in research and analysis to support effective decision-making. • Stakeholder Engagement: Ensure new products and services meet business and user needs, aligning with organisational goals. Holistic Understanding: Assess business and policy constraints to provide comprehensive analysis and insights. • As a Trainee Business Analyst, you will support and learn from experienced professionals in business analysis activities on various projects and services. You will collaborate effectively to deliver IT changes and digital transformation, ensuring that stakeholders across the University can benefit from enhanced technology and improved business processes. Join the Trainee Development Scheme in IT Services and take the first step towards a fulfilling career in technology at the University of Oxford. Training You will study for a Level 7 Apprenticeship qualification (learning both on and off the job) which is part of the Digital and Technology Solutions standard. Further details of the standard can be found in the section “IT business analysis specialist” here: https://www.instituteforapprenticeships.org/apprenticeship-standards/digital-and-technology-solutionsspecialist-integrated-degree-v1-0 This training programme will cover all aspects of the role and will be delivered through in-house training, as well as day or block release or other distance learning methods delivered by a training partner. As part of this programme, you will be required to attend modules run by the training provider from time to time to undertake the formal taught sessions in the Apprenticeship. Attendance and successful completion of these studies is an essential requirement of this Apprenticeship. Responsibilities As a Business Analyst, the Trainee will: • • • • • • Work towards developing an understanding of the business issues and data challenges of the University and Higher Education, in order that the scope and business objectives of their projects can be put into a wider context. Learn how to support business analysis planning & monitoring. Support structured approaches to identify, investigate, analyse and communicate business problems and opportunities. Develop the skills to identify, analyse, manage, and monitor relationships with and between internal and external stakeholders. Work under the guidance of others to communicate with the stakeholders clearly and regularly. Help to conduct requirement identification, analysis, management & communication. For example, assisting in user workshops, user group meetings, and project meetings which will involve staff from across the University at various levels. Develop the skills to support the analysis of processes including identifying process improvements and efficiencies, using relevant information and underlying data to support the definition of requirements. _JD_Trainee Business Analyst_Grade 6_July 2024b Description 174150- Trainee Business Analyst 2 • Learn how to support solution assessment and validation. • Help to ensure a proposed solution meets business and user needs. • Develop an understanding the business issues and data challenges of the University and Higher Education. • Help to identify the University’s operational strengths and weaknesses and suggest practical improvements covering the scope of the project. • Gain an awareness and understanding of Agile methodology and the ways to apply the principles in practice with an open-minded approach. • Gain the confidence to contribute proactively to IT Services, PPDG, and project and team activities. Selection criteria Essential selection criteria Your application should demonstrate how you meet the following Traineeship criteria: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Educated to degree level or equivalent (including English and Maths grade 4 or above) Good written and verbal communication skills: able to relate confidently and effectively to stakeholders and communicate clearly and effectively in emails, phone and video calls, in-person and when creating documents Good analysis and problem-solving skills Logical and creative thinking skills Excellent attention to detail and a thorough and organised approach Collaborative mindset Motivated and self-driven with an ability to work independently in a busy team environment, taking initiative when necessary and prioritising effectively to meet deadlines Good analysis and problem-solving skills Interested in information technology, and willing to learn and adapt to new technologies, tools, and methodologies Able to demonstrate understanding of and discuss how IT may offer opportunities to improve user experience and processes. Pre-employment screening Standard checks If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments. Please read the candidate notes on the University’s pre-employment screening procedures at: https://www.jobs.ox.ac.uk/pre-employment-checks Project and Programme Delivery Group, IT Services The Programme and Project Delivery Group (PPDG) within IT Services comprises more than 60 staff and is responsible for the successful delivery of a large capital programme (currently more than £20 million per year). Roles within PPDG include project managers, business analysts, business change managers and test specialists. PPDG staff work in collaboration with our customers across the University and with third-party suppliers to deliver _JD_Trainee Business Analyst_Grade 6_July 2024b Description 174150- Trainee Business Analyst 3 new and enhanced IT solutions in the delivery of the University’s Strategic Plan. The team is run on matrix managed basis with PPDG managers providing line management, resource planning, skills development, and internal assurance, with Portfolio and Programme Managers overseeing delivery through project teams formed from PPDG and other IT Services and business staff. For more information, please visit: https://www.it.ox.ac.uk/projects-and-programmes About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. IT SERVICES The role of IT Services is to ensure that the University of Oxford has the robust, reliable, and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research, administration and strategic planning. IT Services, headed by the University’s Chief Information Officer, has around 320 staff across 2 buildings, an annual revenue budget of £22m and an IT capital plan of £60M across three years. The department is divided into groups covering infrastructure services, projects and programmes, software development, and customer services. Our aim is to attract and retain a workforce that is diverse, skilled, creative, and committed. We encourage flexibility in how we work, and welcome part time and flexible working arrangements. As a department we encourage a culture where we respect each other, are accountable for what we do, where we collaborate, give and receive constructive feedback and challenge one another. IT Services is a place where we value and recognise both our own and the contributions of others. By doing so we want to create a great culture to work in and a place where we all feel we belong. For more information please visit: http://www.it.ox.ac.uk/ _JD_Trainee Business Analyst_Grade 6_July 2024b Description 174150- Trainee Business Analyst 4 University Administration and Services (UAS) University Administration and Services (UAS) is the collective term for the professional services departments of the University. UAS comprises structures to: • • • support the University’s core academic purposes of teaching, learning and research; ensure the University can meet the requirements of government, funding bodies and other external agencies; and facilitate the attainment of the objectives set out in the University’s Strategic Plan. The offices of the UAS sections are spread across the city centre, with the main University Offices located in Wellington Square. For more information please visit: http://www.admin.ox.ac.uk How to apply Applications are made through our online recruitment portal. Information about how to apply is available on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitment-support-faqs Non-technical questions about this job should be addressed to the recruiting department directly hr@it.ox.ac.uk To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our online recruitment portal to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please _JD_Trainee Business Analyst_Grade 6_July 2024b Description 174150- Trainee Business Analyst 5 see the University’s Privacy Notice for Job Applicants at: https://compliance.admin.ox.ac.uk/job-applicant-privacypolicy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/dataprotection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for very senior research posts at grade RSIV/D35 and clinical equivalents E62 and E82 of 30 September before the 70th birthday. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra. For existing employees on these grades, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra. There is no normal or fixed age at which staff in posts at other grades have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. _JD_Trainee Business Analyst_Grade 6_July 2024b Description 174150- Trainee Business Analyst 6 Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities. Our range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges, and discounts at University museums. See https://hr.admin.ox.ac.uk/staff-benefits University Club and sports facilities Membership of the University Club is free for all University staff. The University Club offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates, including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service website includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependants. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits With one of the most generous family leave schemes in the Higher Education sector, and a range of flexible working options, Oxford aims to be a family-friendly employer. We also subscribe to the Work+Family Space, a service that provides practical advice and support for employees who have caring responsibilities. The service offers a free telephone advice line, and the ability to book emergency back-up care for children, adult dependents and elderly relatives. See https://hr.admin.ox.ac.uk/my-family-care Childcare The University has excellent childcare services, including five University nurseries as well as University-supported places at many other private nurseries. For full details, including how to apply and the costs, see https://childcare.admin.ox.ac.uk/ Disabled staff We are committed to supporting members of staff with disabilities or long-term health conditions. For further details, including information about how to make contact, in confidence, with the University’s Staff Disability Advisor, see https://edu.admin.ox.ac.uk/disability-support Staff networks The University has a number of staff networks including the Oxford Research Staff Society, BME staff network, LGBT+ staff network and a disabled staff network. You can find more information at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is an organisation run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. Oxford Research Staff Society (OxRSS) A society run by and for Oxford University research staff. It offers researchers a range of social and professional networking opportunities. Membership is free, and all researchers employed by Oxford University are welcome to join. Subscribe at researchstaff-subscribe@maillist.ox.ac.uk to join the mailing list to find out about upcoming events and other information for researchers, or contact the committee on committee@oxrss.ox.ac.uk. For more information, see www.ox.ac.uk/oxrss, Twitter @ResStaffOxford, and Facebook www.facebook.com/oxrss. _JD_Trainee Business Analyst_Grade 6_July 2024b Description 174150- Trainee Business Analyst 7
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We have an exciting opportunity to join the IT Services Department as a Trainee Business Analyst. IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We value and recognise our own and the contribution of others, creating a great culture to work in and a place where we all feel we belong. As part of our Trainee Development Scheme, the Trainee Business Analyst role is a 30-month, fixed term opportunity in IT Services at the University of Oxford, during which the trainee will gain specialist and strategic knowledge in business analysis while completing a Level 7 Digital and Technology Solutions MSc degree apprenticeship. What We Offer As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: An excellent contributory pension scheme 38 days annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme Discounted bus travel and Season Ticket travel loans Membership to a variety of social and sports clubs This role also offers the opportunity for hybrid working About the Role Our Trainee Development Scheme offers a variety of roles in IT Services at one of the world's most prestigious universities, the University of Oxford. Our Trainee Business Analyst (Trainee BA) role offers an opportunity to gain specialist and strategic knowledge with a strong focus on business analysis. If you are a natural problem-solver with strong interpersonal skills, a career in business analysis could be your perfect fit. Business Analysis is crucial for enabling change within the University. As a Trainee Business Analyst, you will define needs and recommend solutions that deliver value to stakeholders. You will act as a bridge between the business (end users of a system) and those who support and develop the systems. Role Highlights: Collaborative Projects: Work across diverse teams using both waterfall and Agile project methodologies. Strategic Impact: Enable change and deliver value by analysing business problems and recommending solutions. Skill Development: Gain expertise in research, analysis, and user-centred design to support effective decision-making. Stakeholder Engagement: Ensure new products and services meet business and user needs, aligning with organisational goals. Holistic Understanding: Assess business and policy constraints to provide comprehensive analysis and insights. As a Trainee Business Analyst, you will support and learn from experienced professionals in business analysis activities on various projects and services. You will collaborate effectively to deliver IT changes and digital transformation, ensuring that stakeholders across the University can benefit from enhanced technology and improved business processes. In this role, you will study for a Level 7 Apprenticeship qualification (learning both on and off the job) which is part of the Digital and Technology Solutions standard. Further details of the standard can be found in the section “IT business analysis specialist” below: Level 7 Digital and Technology Solutions Specialist About You Successful candidates will demonstrate how they meet the following criteria: Educated to degree level or equivalent (including English and Maths grade 4 or above) Good written and verbal communication skills: able to relate confidently and effectively to stakeholders and communicate clearly and effectively in emails, phone and video calls, in-person and when creating documents Good analysis and problem-solving skills Logical and creative thinking skills Excellent attention to detail and a thorough and organised approach Collaborative mindset Motivated and self-driven with an ability to work independently in a busy team environment, taking initiative when necessary and prioritising effectively to meet deadlines Interested in information technology, and willing to learn and adapt to new technologies, tools, and methodologies Able to demonstrate understanding of and discuss how IT may offer opportunities to improve user experience and processes. Application Process Please note: The only way to apply is via the following link- Apply here The closing date for applications is 12:00 noon on Friday 2 August 2024. Interviews will take place on Tuesday 20 August 2024 and take place in person in Central Oxford.
We have an exciting opportunity to join the IT Services Department as a Trainee Business Analyst. IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We value and recognise our own and the contribution of others, creating a great culture to work in and a place where we all feel we belong. As part of our Trainee Development Scheme, the Trainee Business Analyst role is a 30-month, fixed term opportunity in IT Services at the University of Oxford, during which the trainee will gain specialist and strategic knowledge in business analysis while completing a Level 7 Digital and Technology Solutions MSc degree apprenticeship. **What We Offer** As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: * An excellent contributory pension scheme * 38 days annual leave * A comprehensive range of childcare services * Family leave schemes * Cycle loan scheme * Discounted bus travel and Season Ticket travel loans * Membership to a variety of social and sports clubs This role also offers the opportunity for hybrid working **About the Role** Our Trainee Development Scheme offers a variety of roles in IT Services at one of the world's most prestigious universities, the University of Oxford. Our Trainee Business Analyst (Trainee BA) role offers an opportunity to gain specialist and strategic knowledge with a strong focus on business analysis. If you are a natural problem-solver with strong interpersonal skills, a career in business analysis could be your perfect fit. Business Analysis is crucial for enabling change within the University. As a Trainee Business Analyst, you will define needs and recommend solutions that deliver value to stakeholders. You will act as a bridge between the business (end users of a system) and those who support and develop the systems. Role Highlights: * Collaborative Projects: Work across diverse teams using both waterfall and Agile project methodologies. * Strategic Impact: Enable change and deliver value by analysing business problems and recommending solutions. * Skill Development: Gain expertise in research, analysis, and user-centred design to support effective decision-making. * Stakeholder Engagement: Ensure new products and services meet business and user needs, aligning with organisational goals. * Holistic Understanding: Assess business and policy constraints to provide comprehensive analysis and insights. As a Trainee Business Analyst, you will support and learn from experienced professionals in business analysis activities on various projects and services. You will collaborate effectively to deliver IT changes and digital transformation, ensuring that stakeholders across the University can benefit from enhanced technology and improved business processes. In this role, you will study for a Level 7 Apprenticeship qualification (learning both on and off the job) which is part of the Digital and Technology Solutions standard. Further details of the standard can be found in the section “IT business analysis specialist” below: Level 7 Digital and Technology Solutions Specialist **About You** Successful candidates will demonstrate how they meet the following criteria: * Educated to degree level or equivalent (including English and Maths grade 4 or above) * Good written and verbal communication skills: able to relate confidently and effectively to stakeholders and communicate clearly and effectively in emails, phone and video calls, in-person and when creating documents * Good analysis and problem-solving skills * Logical and creative thinking skills * Excellent attention to detail and a thorough and organised approach * Collaborative mindset * Motivated and self-driven with an ability to work independently in a busy team environment, taking initiative when necessary and prioritising effectively to meet deadlines * Interested in information technology, and willing to learn and adapt to new technologies, tools, and methodologies * Able to demonstrate understanding of and discuss how IT may offer opportunities to improve user experience and processes. **Application Process** **Please note:** The only way to apply is via the following link- Apply here The **closing date** for applications is 12:00 noon on **Friday 2 August 2024.** **Interviews** will take place on **Tuesday 20 August 2024** and take place in person in Central Oxford.
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Appointment of Trainee Business Analyst University of Oxford | Trainee Business Analyst 01 Contents 03 Summary 04 Apprenticeship at the University of Oxford 05 The role 05 Training 06 Responsibilities 07 Selection criteria 08 Pre-employment screening 09 About the University of Oxford 10 Programmes and Project Delivery Group 11 How to apply 12 Important information for candidates University of Oxford | Trainee Business Analyst 02 Summary Job title Trainee Business Analyst Division University Administration Services Department IT Services Location IT Services, Dartington House, University Offices, Wellington Square, Oxford, OX1 2JD Grade and salary Grade 6 – £32,332 – £38,205 Hours Full time (37.5 hrs/week) Contract type Fixed term (30 Months) Reporting to Lead Business Analyst Vacancy reference 174150 Additional information Shortlisted candidates will be invited to attend an Assessment Centre, held in person at the University of Oxford on 20 August, 2024 University of Oxford | Trainee Business Analyst 03 Apprenticeships at the University of Oxford Join the prestigious University of Oxford as a Trainee Business Analyst within our dynamic IT Services Programmes and Project Delivery Team. Begin your apprenticeship journey at one of the world’s oldest and most renowned universities, where our mission is to advance learning through exceptional teaching, groundbreaking research, and widespread dissemination of knowledge. Technology plays a pivotal role in achieving this mission, and we are looking for passionate individuals to help drive our digital transformation. This unique opportunity includes completing a Level 7 (master’s level) apprenticeship, providing a blend of practical experience and academic training. You’ll gain hands-on experience by working alongside seasoned professionals, setting you up with real-world skills and insights. Throughout your apprenticeship, you will achieve key objectives tailored to your development while simultaneously studying for formal qualifications in your field. Discover more about this enriching journey by exploring the experiences of our current apprentices: Meet Our Apprentices. Step into a future of limitless possibilities with the University of Oxford. Apply now and become a part of our legacy of excellence! University of Oxford | Trainee Business Analyst 04 The role Embark on an exciting career in technology at one of the world’s most prestigious universities. Our Trainee Business Analyst (Trainee BA) role offers an opportunity to gain specialist and strategic knowledge with a strong focus on business analysis. If you are a natural problem-solver with strong interpersonal skills, a career in business analysis could be your perfect fit. Business Analysis is crucial for enabling change within the University. As a Trainee Business Analyst, you will define needs and recommend solutions that deliver value to stakeholders. You will act as a bridge between the business (end users of a system) and those who support and develop the systems. Role Highlights: • Collaborative Projects: Work across diverse teams using both waterfall and agile project methodologies. • Strategic Impact: Enable change and deliver value by analysing business problems and recommending solutions. • Skill Development: Gain expertise in research, analysis, and user-centred design to support effective decision-making. • Stakeholder Engagement: Ensure new products and services meet business and user needs, aligning with organisational goals. • Holistic Understanding: Assess business and policy constraints to provide comprehensive analysis and insights. As a Trainee Business Analyst, you will support and learn from experienced professionals in business analysis activities on various projects and services. You will collaborate effectively to deliver IT changes and digital transformation, ensuring that stakeholders across the University can benefit from enhanced technology and improved business processes. Join the Trainee Development Scheme in IT Services and take the first step towards a fulfilling career in technology at the University of Oxford! Training You will pursue a Level 7 Apprenticeship in Digital and Technology Solutions, blending hands-on experience with structured learning modules. This qualification is part of the Digital and Technology Solutions standard. For more details, visit https://www.instituteforapprenticeships.org/ apprenticeship-standards/digital-and-technologysolutions-specialist-integrated-degree-v1-0. Our comprehensive training program covers all aspects of the role and includes in-house training, day or block release, and distance learning methods provided by our expert partners. You will participate in modules led by our training providers, ensuring you receive both practical experience and formal education. Attendance and successful completion of these modules are essential for your growth and success in this Apprenticeship. Join us to gain the expertise and credentials that will advance your career in digital and technology solutions. University of Oxford | Trainee Business Analyst 05 Responsibilities As a Trainee Business Analyst, you will: • Work towards developing an understanding of the business issues and data challenges of the University and Higher Education, in order that the scope and business objectives of their projects can be put into a wider context. • Learn how to support business analysis planning & monitoring. • Support structured approaches to identify, investigate, analyse and communicate business problems and opportunities. • Develop the skills to identify, analyse, manage, and monitor relationships with and between internal and external stakeholders. Work under the guidance of others to communicate with the stakeholders clearly and regularly. • Help to conduct requirement identification, analysis, management & communication. For example, assisting in user workshops, user group meetings, and project meetings which will involve staff from across the University at various levels. • Develop the skills to support the analysis of processes including identifying process improvements and efficiencies, using relevant information and underlying data to support the definition of requirements. • Learn how to support solution assessment and validation. • Help to ensure a proposed solution meets business and user needs. • Develop an understanding of the business issues and data challenges of the University and Higher Education. • Help to identify the University’s operational strengths and weaknesses and suggest practical improvements covering the scope of the project. • Gain an awareness and understanding of Agile methodology and the ways to apply the principles in practice with an open-minded approach. • Gain the confidence to contribute proactively to IT Services, PPDG, and project and team activities. University of Oxford | Trainee Business Analyst 06 Selection criteria Your application should demonstrate how you meet the following Traineeship criteria: • Educated to degree level or equivalent (including English and Maths grade 4 or above). • Good written and verbal communication skills: able to relate confidently and effectively to stakeholders and communicate clearly and effectively in emails, phone and video calls, in-person and when creating documents. • Collaborative mindset. • Motivated and self-driven with an ability to work independently in a busy team environment, taking initiative when necessary and prioritising effectively to meet deadlines. • Interested in information technology, and willing to learn and adapt to new technologies, tools, and methodologies. • Able to demonstrate understanding of and discuss how IT may offer opportunities to improve user experience and processes. • Good analysis and problem-solving skills. • Logical and creative thinking skills. • Excellent attention to detail and a thorough and organised approach. University of Oxford | Trainee Business Analyst 07 Pre-employment screening All offers of employment are made subject to standard pre-employment screening, as applicable to the post. If you are offered the post, you will be asked to provide proof of your right-to-work, your identity, and we will contact the referees you have nominated. You will also be asked to complete a health declaration (so that you can tell us about any health conditions or disabilities so that we can discuss appropriate adjustments with you), and a declaration of any unspent criminal convictions. We advise all applicants to read the candidate notes on the University’s pre-employment screening procedures, found at: https://www.jobs.ox.ac.uk/pre-employment-checks. Apprenticeship roles are not eligible for sponsorship under the Tier 2 visa route normally used for employed roles but there are other visa routes which candidates may be eligible to apply under. If you are eligible to apply under a different route the department is happy to discuss any queries, with support from the University’s Staff Immigration Team. There are also government residency requirements for Apprenticeship funding on which the Training Provider will be able to offer advice. University of Oxford | Trainee Business Analyst 08 About the University of Oxford Welcome to the University of Oxford. We are the largest employer in Oxfordshire with around 14,000 staff working in and around Oxford in a huge range of roles. We are proud of the apprenticeship opportunities we offer and have a successful record of helping local young people from education into their first job. Apprentices are never on their own, working with the support of their colleagues, managers and trainers they develop the skills and qualifications required in the modern world of work. Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career. We provide all our staff with a welcoming and inclusive workplace, offering support and development opportunities that enable everyone to progress and do their best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution. For more information, please visit our Working at Oxford page. University of Oxford | Trainee Business Analyst 09 Project and Programme Delivery Group, IT Services The Programme and Project Delivery Group (PPDG) within IT Services comprises over 60 sta and is responsible for the successful delivery of a large capital programme (currently more than £20 million per year). Roles within PPDG include project managers, business analysts, business change managers and test specialists. PPDG sta work in collaboration with our customers across the University and with third-party suppliers to deliver new and enhanced IT solutions in the delivery of the University’s Strategic Plan. The team is run on matrix managed basis with PPDG managers providing line management, resource planning, skills development, and internal assurance, with Portfolio and Programme Managers overseeing delivery through project teams formed from PPDG and other IT Services and business sta . f f For more information, please visit: https://www.it.ox.ac.uk/projects-and-programmes. f University of Oxford | Trainee Business Analyst 10 How to apply If you would like to apply, click on the Apply Now button on the ‘Job Details’ page and follow the on-screen instructions to register as a new user or log-in if you have applied previously. You will be asked a series of questions as part of your application. Your responses should explain how you meet the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or hobbies. Your application will be judged solely based on how you demonstrate that you meet the selection criteria stated in the job description. Please visit our ‘How to apply’ page for apprenticeship vacancies for more advice and information. Should you experience any difficulties using the online application system, please email recruitment.support@admin.ox.ac.uk. Further help and support is available from https://hrsystems. admin.ox.ac.uk/recruitment-support. To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our e-recruitment system to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. All applications must be received by midday on the closing date stated in the online advertisement. University of Oxford | Trainee Business Analyst 11 Important information for candidates Data Privacy Equality of Opportunity Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applicants at: https://compliance.admin. ox.ac.uk/job-applicant-privacy-policy. The University’s Policy on Data Protection is available at: https://compliance.admin. ox.ac.uk/data-protection-policy. Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. University of Oxford | Trainee Business Analyst 12 University of Oxford University Offices Wellington Square Oxford OX1 2JD United Kingdom Telephone: +44 1865 270000 Fax: +44 1865 270708 University of Oxford | Trainee Business Analyst 13
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