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Systems Administrator & IT Support Specialist
comment: Oxford University Department for Continuing Education (OUDCE) is looking for an experienced Systems Administrator and IT Support Specialist for our Technology-Assisted Lifelong Learning (TALL) unit. About the role Joining our friendly and highly creative online learning team, you will be responsible for maintaining the servers, systems and applications that support our online course delivery, as well as providing tier three technical support to students, tutors and staff. You will be the senior administrator of our Virtual Learning Environment, a customised version of Moodle, as well as the infrastructure that supports it. You will be supported by a committed multidisciplinary team. This is a full-time position, available on a permanent contract. We offer flexible hybrid work options. Most of our team is in the office at least two days a week. You’ll need to be able to attend on-site in the event of any serious outages. About you You will have professional experience of installation, management and system administration on Linux and managing a web application or service with large numbers of external users. You will be experienced in the routine maintenance cycle required to keep production services running safely. It is also important that you are comfortable communicating clearly with non-technical colleagues and end users both verbally and in writing. This is varied and interesting role and would suit someone who: • Enjoys working with people • Is a reliable and dependable “safe pair of hands” • Is confident supporting a range of IT platforms and services. • Is vigilant about security and data safety • Pays attention to detail • Loves solving problems • Is adaptable and eager to learn new things If this sounds like you, we’d love to hear from you! About us TALL is an innovative team that designs, produces, maintains and supports online courses across a wide range of disciplines. We create high-quality learning experiences for OUDCE and other departments in the Un…
subject: professional-management
comment: Oxford University Department for Continuing Education (OUDCE) is looking for an experienced Systems Administrator and IT Support Specialist for our Technology-Assisted Lifelong Learning (TALL) unit. **About the role** Joining our friendly and highly creative online learning team, you will be responsible for maintaining the servers, systems and applications that support our online course delivery, as well as providing tier three technical support to students, tutors and staff. You will be the senior administrator of our Virtual Learning Environment, a customised version of Moodle, as well as the infrastructure that supports it. You will be supported by a committed multidisciplinary team. This is a full-time position, available on a permanent contract. We offer flexible hybrid work options. Most of our team is in the office at least two days a week. You’ll need to be able to attend on-site in the event of any serious outages. **About you** You will have professional experience of installation, management and system administration on Linux and managing a web application or service with large numbers of external users. You will be experienced in the routine maintenance cycle required to keep production services running safely. It is also important that you are comfortable communicating clearly with non-technical colleagues and end users both verbally and in writing. This is varied and interesting role and would suit someone who: • Enjoys working with people • Is a reliable and dependable “safe pair of hands” • Is confident supporting a range of IT platforms and services. • Is vigilant about security and data safety • Pays attention to detail • Loves solving problems • Is adaptable and eager to learn new things If this sounds like you, we’d love to hear from you! **About us** TALL is an innovative team that designs, produces, maintains and supports online courses across a wide range of disciplines. We create high-quality learning experiences for OUDCE and other departmen…
type: Vacancy
notation: 175129
application opening date: 2024-08-30T09:00:00+01:00
organization part: Department for Continuing Education
based near: Ewert House
spatial: Department for Continuing Education, TALL unit, Ewert House, Summertown, Oxford OX2 7DD
application closing date: 2024-09-23T12:00:00+01:00
salary: Standard Grade 8: £47,085 - £55,895 per annum
further particulars: Job Description
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value: DEPARTMENT FOR CONTINUING EDUCATION Rewley House, 1 Wellington Square, Oxford OX1 2JA Tel: +44 (0)1865 270360 personnel@conted.ox.ac.uk www.conted.ox.ac.uk _________________________________________________________________________ Job description and selection criteria Job title Systems Administrator and IT Support Specialist Department Continuing Education Location TALL unit, Ewert House, Summertown, Oxford OX2 7DD Grade and salary Grade 8: £47,085 - £55,895 per annum Hours Full time (37.5 hours per week) Contract type Permanent Reporting to Senior Manager: Digital Projects Vacancy reference 175129 Additional information Some days remote working is negotiable, but you must be able to work on-site in Oxford on a regular basis. The role The Systems Administrator and IT Support Specialist is a key role in the Technology-Assisted Lifelong Learning (TALL) unit. In this role you will be responsible for maintaining the servers, systems, and applications (including Moodle) that support our online course delivery platforms, as well as providing tier 3 technical support to students, tutors and administrative staff. You will be joining a friendly, creative team that designs, produces and delivers online courses. Our work is busy, interesting and seasonal with courses launching three times a year for lifelong learning students studying a wide variety of subjects. We are a close-knit team and take the learning experience very seriously. As the Systems Administrator for our Moodle Virtual Learning Environment and the infrastructure that underpins it, your prime focus is the safety and security of our systems and data. You will also be the senior technical lead of a small IT helpdesk team dedicated to helping users (students and staff) of our online courses with technical issues. Lastly there is an ongoing R&D aspect to the role, working with the wider team to investigate new tools and technologies to support innovative online learning. Responsibilities Systems Administrator You w…

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