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Job Description _________________________________________________________________________ Summary Job title Student Funding Manager Division Academic Administration Division Department Student Fees and Funding Location University Offices, Wellington Square Grade and salary Grade 7: £38,674-£46,913 per annum including Oxford University Weighting of £1500 (pro rata) Hours Full time Contract type Fixed-term (up to 12 months) / Secondment Reporting to Head of On-course Funding Vacancy reference 176397 Additional information This post may also be considered a secondment opportunity The role • Overall operational management of the undergraduate Crankstart Scholarship programme and the Oxford Bursary Scheme, amounting to over £10m in bursary support for around 2,500 students. • Managing other externally supported scholarship and bursary programmes, and developing new policies and procedures for students in receipt of donor-funded support to inform the matching of students to this financial support. • Oversight and management of financial assistance, including the Oxford Assistance Fund, the Care Experienced and Estranged Student Bursary and the Student Support Bursary. • Management of two Student Funding Administrators and Student Fees and Funding Officer. Responsibilities 1. a) Crankstart Scholarship Programme Acting as a point of contact for prospective students and on-course Scholars on all matters relating to their financial support, volunteering commitments and internships. Maintaining webpages on the programme for prospective and on-course Scholars. Supporting staff across the University with all aspects of the Scholarship Programme, providing specialist advice and guidance. b) Managing the annual selection and notification process of Crankstart Scholars on behalf of the Oxford Undergraduate Scholarship Fund Board of Management. Presenting briefing papers, writing reports, and making recommendations for policy change to the Board. c) Undertaking financial analysis for the undergraduate Crankstart Scholarship programme, ensuring the funds are managed efficiently and according to their intended purpose. d) Ensuring bursary payments and tuition fee reductions for Crankstart Scholars are managed effectively, in consultation with the relevant section of the team. e) Management of the large scale Crankstart welcome event to bring Scholars together, explain element of the programme and foster a sense of community amongst them. Review of scholarship terms and conditions annually, taking into account relevant legal advice, the experiences of past cohorts, and any current issues. f) Oversight of the regular liaison with the Internships Office in the Careers Service and with Oxford Hub, ensuring the review of opportunities for Scholars, their take-up and associated outcomes. Reviewing policy on provision and funding for Scholars to ensure they remain fit for purpose. g) Working with colleagues in the Development Office to provide progress reports to the donor (including financial analysis). h) Ensuring accurate student records are maintained, using eVision, the SLC Bursary Administration Service and other relevant databases and student record systems, and using this data to provide reports or information as requested. 2. a) Other financial support Overall operational management of the Oxford Bursary Scheme, ensuring policy and procedure is maintained, and supporting staff with its delivery. b) Managing externally supported scholarships that provide additional funding to students from lower income households and underrepresented groups. Co-ordinating the selection process, arranging payments and providing information to applicants. Identifying and implementing improvements to scholarship procedures and resolving any procedural problems. Supporting the Development Office in providing reports and information to donors, and advising on the drafting of new agreements. c) Maintaining accurate financial records, identifying areas where a shortfall or surplus may arise and developing policy and procedure to reduce the potential for this. d) Managing assessments of financial need for applications to a range of assistance schemes including the Student Support Bursary, Oxford Assistance Fund and Care Experienced and Estranged Student Bursary. Coordinating communication to staff and students, financial management, approving assessments and providing reports and information to relevant committees. e) Providing specialist advice and guidance to members of staff on funding opportunities, interpreting and explaining complex and detailed policy to non-specialists. Managing complex student casework (including complaints), advising departmental colleagues and liaising with University, divisional and college colleagues as required. 3. a) Other Managing and developing three members of the Student Fees and Funding team, carrying out training or development activity according to individual and group needs, and giving feedback and guidance on overall performance. b) Undertaking project work as requested. Undertake any other duties as required by the Head or Deputy Head of Student Fees and Funding. c) There may be the occasional need for working outside of normal hours; the post holder must be willing to work some evenings and/or weekends where necessary. Student Funding Manager October 2024 2 Selection criteria Essential selection criteria 1. A graduate or of equivalent ability, in particular, the successful candidate should be able to demonstrate a strong analytical ability and financial literacy. 2. Ability to produce high standard reports and policy papers, and the ability to present confidently to committees and external monitoring bodies. 3. Able to employ tact and discretion when dealing with a range of sensitive and confidential student information. 4. Well organised and thorough, with the ability to manage complex operations. 5. Experience of leading a project with the ability to oversee and manage processes. 6. Experience of providing excellent customer service and dealing with enquirers in a confident and professional manner. 7. Experience of coaching or managing staff. 8. Ability to work under pressure, and to produce accurate and detailed work, often with strict deadlines. 9. Able to form strong and productive networks and partnerships with staff inside and outside the organisation. 10. A strong communicator, in terms of both written and oral communication, able to deliver presentations in an engaging, comprehensive manner to a variety of audiences and to produce copy to a high standard. 11. An understanding of student funding issues in UK higher education, and the barriers to entry to HE faced by prospective students from disadvantaged backgrounds. Desirable selection criteria 1. Experience of advising or mentoring students or young people. 2. Possess a genuine interest in the area of student funding and an empathy with the difficulties which may be experienced by students. Training and development will be given to the right candidate to increase their levels of knowledge for specific areas. 3. Some knowledge or experience of development work and liaison with donors. Pre-employment screening Standard checks If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. If you have previously worked for the University we will also verify key information such as your dates of employment and reason for leaving your previous role with the department/unit where you worked. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments. Please read the candidate notes on the University’s pre-employment https://www.jobs.ox.ac.uk/pre-employment-checks Student Funding Manager October 2024 screening procedures at: 3 About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. Student Fees and Funding Student Fees and Funding is part of the Academic Administration Division (AAD), one of the largest units within the University Administration and Services and headed by the Academic Registrar. The work of the team spans the following areas: • Administration of a range of financial support (including undergraduate bursaries, hardship funding, international opportunities including the Erasmus+ programme, the Turing scheme, and other on-course awards); • Management of a graduate scholarship portfolio of 193 existing scholarship schemes worth £29m pa and a small but growing number of undergraduate scholarship schemes; • Management of several student loan schemes including over £60m of Student Loans Company (SLC) loans and $17m of US federal loans; • Management of the annual fee setting process, the related publication of fees and the administration of the termly ‘Fee Schedule’; • Co-ordination of the Continuation Charge collection and the administration of formal non-payment of fees procedures; • Provision of information relating to all aspects of fees and funding, supporting prospective and current students and the collegiate University • Key contributions to policy and development in relation to University fees and student support for both postgraduates and undergraduates • Working within the wider University to develop and implement new funding opportunities for Oxford’s applicants from both the UK and around the world, to ensure we can attract the most able candidates; • Working on student support fundraising, in close conjunction with the Development Office. Academic Administration Division The Academic Administration Division (AAD) is the University’s group of services focused on students and learning. We provide support and information that students need to thrive in their academic and personal lives, and encourage the professional and educational development of our staff. We operate in close collaboration with colleagues in central, divisional, departmental, and college administration, as well as with academic staff and students. The AAD’s work supports the student career from pre-admission through to graduation and beyond, and promotes the development of coherent systems and services across Oxford to underpin this. We focus on: - Student recruitment: Attracting the best undergraduate and postgraduate students through outreach and admissions, and advising students through the admissions process. Student Funding Manager October 2024 4 - Student services: Offering high-quality services to students once they arrive at Oxford, including counselling and disability services, sports, language courses, a careers service, and fees and funding. - Student administration: Managing the University’s student data, registration, examinations, and degree ceremonies, advising on visas and immigration; and developing our student systems. - Educational policy: Helping to develop and implement educational policies, upholding legislation, and providing quality assurance. We also support academic and professional staff and the wider Oxford community through our sport, and professional and educational development services. The AAD comprises: the Careers Service, Education Policy Support, Graduate Admissions, the Centre for Teaching and Learning, Fees and Funding, Student Registry, Student Systems, Student Welfare and Support Services, Undergraduate Admissions and Outreach, and University Sport. They are supported by two professional support functions: AAD Administration and AAD Communications. How to apply Applications are made through our online recruitment portal. Information about how to apply is available on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. If you currently work for the University please note that: - as part of the referencing process, we will contact your current department to confirm basic employment details including reason for leaving although employees may hold multiple part-time posts, they may not hold more than the equivalent of a full time post. If you are offered this post, and accepting it would take you over the equivalent of full-time hours, you will be expected to resign from, or reduce hours in, your other posts(s) before starting work in the new post. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitmentsupport-faqs Non-technical questions about this job should be addressed to the recruiting department directly aadadminsupport@admin.ox.ac.uk. Student Funding Manager October 2024 5 To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our online recruitment portal to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applicants at: https://compliance.admin.ox.ac.uk/job-applicant-privacypolicy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/dataprotection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for very senior research posts at grade RSIV/D35 and clinical equivalents E62 and E82 of 30 September before the 70th birthday. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra. For existing employees on these grades, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra. There is no normal or fixed age at which staff in posts at other grades have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Student Funding Manager October 2024 6 Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, flexible working options, travel discounts including salary sacrifice schemes for bicycles and electric cars and other discounts. Staff can access a huge range of personal and professional development opportunities. See https://hr.admin.ox.ac.uk/staff-benefits Employee Assistance Programme As part of our wellbeing offering staff get free access to Health Assured, a confidential employee assistance programme, available 24/7 for 365 days a year. Find out more https://staff.admin.ox.ac.uk/health-assured-eap University Club and sports facilities Membership of the University Club is free for University staff. It offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates, including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependants. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits We are a family-friendly employer with one of the most generous family leave schemes in the Higher Education sector (see https://hr.web.ox.ac.uk/family-leave). Our Childcare Services team provides guidance and support on childcare provision, and offers a range of high-quality childcare options at affordable prices for staff. In addition to 5 University nurseries, we partner with a number of local providers to offer in excess of 450 full time nursery places to our staff. Eligible parents are able to pay for childcare through salary sacrifice, further reducing costs. See https://childcare.admin.ox.ac.uk/. Supporting disability and health-related issues (inc menopause) We are committed to supporting members of staff with disabilities or long-term health conditions, including those experiencing negative effects of menopause. Information about the University’s Staff Disability Advisor, is at https://edu.admin.ox.ac.uk/disability-support. For information about how we support those going through menopause see https://hr.admin.ox.ac.uk/menopause-guidance Staff networks The University has a number of staff networks including for research staff, BME staff, LGBT+ staff, disabled staff network and those going through menopause. Find out more at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. Research staff The Researcher Hub supports all researchers on fixed-term contracts. They aim to help you settle in comfortably, make connections, grow as a person, extend your research expertise and approach your next career step with confidence. Find out more https://www.ox.ac.uk/research/support-researchers/researcher-hub Oxford’s Research Staff Society is a collective voice for our researchers. They also organise social and professional networking activities for researchers. Find out more https://www.ox.ac.uk/research/supportresearchers/connecting-other-researchers/oxford-research-staff-society Student Funding Manager October 2024 7
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Student Funding Manager, JD , FTC 176397 .pdf
Job Title: Student Funding Manager Department/Division/Faculty: Student Fees & Funding, AAD Grade: G7 £36,024-£44,263 per annum incl Oxford University Weighting of £1500 (pro rata) Contract: Fixed term for up to 12months The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. Department The Student Fees and Funding team are a friendly and supportive team with around 34 staff who manage a wide range of finanical support and funding opportunities for undergraduate and postgraduate applicants and students. This includes scholarships, bursaries and loan programmes, international schemes and central financial assistance. This post is an exciting fixed term opportunity to develop your skills and experience in university administration. You will oversee and optimise operational delivery of the undergraduate financial support package, including the Crankstart Scholarships and Oxford Bursary, and the Oxford Assistance Fund. This post may also be considered a secondment opportunity. What We Offer As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: • An excellent contributory pension scheme • 38 days annual leave • A comprehensive range of childcare services • Family leave schemes • Cycle loan scheme • Discounted bus travel and Season Ticket travel loans • Membership to a variety of social and sports clubs This role also offers the opportunity for hybrid working. About the Role This 12-month role is an exciting opportunity to work on the forefront of the development and delivery of access to education at Oxford, part of the group responsible for administering a wide range of financial support, including undergraduate bursaries, financial assistance funding and other on-course awards. Your specific role will oversee the operational management of the undergraduate Crankstart Scholarship programme and the Oxford Bursary Scheme, amounting to over £10m in bursary support for around 2,500 students. You will also lead on the Oxford Assistance Fund, the Care Experienced and Estranged Student Bursary and the Student Support Bursary. Your role will line manage three members of staff and you will also provide support to the Head of On-course Funding. About You You will need to be organised, proactive, meticulous, and able to manage and prioritise multiple competing demands. The successful candidate will be experienced in desiging and improving administrative processes to support strategic aims, including production of narrative reporting and analysis. An analytical and problem-solving approach is key, with a drive for continuous improvement, along with excellent communication skills and the ability to work with people from different backgrounds and at all levels within and outside the collegiate university. Application Process You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The closing date for applications is 12noon on 28 November 2024. Interviews will take place during week commencing 9 December 2024 and will be held in person.
University Administration and Services (UAS)
**Job Title: Student Funding Manager** **Department/Division/Faculty: Student Fees & Funding, AAD** **Grade: G7 £36,024-£44,263 per annum incl Oxford University Weighting of £1500 (pro rata)** **Contract: Fixed term for up to 12months** The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. **Department** The Student Fees and Funding team are a friendly and supportive team with around 34 staff who manage a wide range of finanical support and funding opportunities for undergraduate and postgraduate applicants and students. This includes scholarships, bursaries and loan programmes, international schemes and central financial assistance. This post is an exciting fixed term opportunity to develop your skills and experience in university administration. You will oversee and optimise operational delivery of the undergraduate financial support package, including the Crankstart Scholarships and Oxford Bursary, and the Oxford Assistance Fund. This post may also be considered a secondment opportunity. **What We Offer** As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: • An excellent contributory pension scheme • 38 days annual leave • A comprehensive range of childcare services • Family leave schemes • Cycle loan scheme • Discounted bus travel and Season Ticket travel loans • Membership to a variety of social and sports clubs This role also offers the opportunity for hybrid working. **About the Role** This 12-month role is an exciting opportunity to work on the forefront of the development and delivery of access to education at Oxford, part of the group responsible for administering a wide range of financial support, including undergraduate bursaries, financial assistance funding and other on-course awards. Your specific role will oversee the operational management of the undergraduate Crankstart Scholarship programme and the Oxford Bursary Scheme, amounting to over £10m in bursary support for around 2,500 students. You will also lead on the Oxford Assistance Fund, the Care Experienced and Estranged Student Bursary and the Student Support Bursary. Your role will line manage three members of staff and you will also provide support to the Head of On- course Funding. **About You** You will need to be organised, proactive, meticulous, and able to manage and prioritise multiple competing demands. The successful candidate will be experienced in desiging and improving administrative processes to support strategic aims, including production of narrative reporting and analysis. An analytical and problem-solving approach is key, with a drive for continuous improvement, along with excellent communication skills and the ability to work with people from different backgrounds and at all levels within and outside the collegiate university. **Application Process** You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The closing date for applications is 12noon on 28 November 2024. Interviews will take place during week commencing 9 December 2024 and will be held in person.
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