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"""Job Description _________________________________________________________________________ Summary Job title Programme Manager (Education Portfolio) Division University Administrative Services Department IT Services Location Dartington House, University Offices, Wellington Square Grade and salary Grade 9: £55,636 - £64,228 with a discretionary range up to £70,029 per annum Hours Full- time Contract type Fixed-Term for 2 years with possibility of extension Reporting to Portfolio Manager- Education Vacancy reference 176736 Additional information The role Programme manager roles within the Programme and Projects Delivery Group are responsible for the definition and delivery of specific programmes of technology-led change within the overall IT Development Plan, a three year £60m IT-enabled change plan plus £100m digital transformation. Programme managers oversee teams of up 50 individuals comprising a mix of staff drawn from IT Services and BAU teams, third party suppliers, delivery partners and freelance contractors. Budgets are typically in the order of £3 -10m over multiple years. Programme managers guide their programmes through the complete life-cycle, including: evaluation of high-level needs against strategic aims, programme design in collaboration with senior stakeholders, options analysis, procurement of software or infrastructure solutions, management of risks and issue resolution and transition to BAU service. They will also be expected to work with business change experts to plan business change activities, communications and stakeholder engagement. Programme managers need to possess excellent leadership qualities, to manage staff working directly on the programme as well as working closely with key stakeholders and external suppliers. They represent their programmes at the relevant IT Board(s) and at other governance bodies when required and have the skills and experience required to liaise with senior University Officers across key central Divisions as well as key stakeholders in academic areas. Knowledge of the University’s operating structures is essential as is the ability to influence and manage these external users in respect of the significant change that the programme will introduce. Working in close collaboration with portfolio managers and stakeholders, programme managers currently pl ay a key role in contributing to and supporting shaping and delivery of the University’s digital transformation programme. The Programme Manager will be part of the Education Portfolio’s Senior Leadership Team and assist in the delivery of the portfolio in its entirety. Each programme manager will be responsible for overseeing a selection of existing projects and the strategic planning for new work aligned with specific service streams of the Academic Administration Division (AAD). In addition, they may be requested to assist on other programme work, portfolio operational management and AAD wide strategic initiatives. Responsibilities Programme Manager (Education) • Establish successful working relationships with the service team within AAD (Director, Service/Product Owner’s and Operational Manager’s) to plan work effectively together and facilitate its delivery. • Take responsibility for overseeing and supporting a range of active and upcoming projects or continuous improvement initiatives within specific service areas of the Academic Administration Division for the Education Portfolio. • Carry out pre-scoping planning and scoping work for new and upcoming work to define its requirements, the most effective format (Project, continuous improvement or del ivery team) for its delivery and bringing materials together to create a business case for the proposed work. • Support work in developing strategies and roadmaps across the Academic Administration Division for the Education Portfolio, helping to ensure a j oined-up approach in simplifying systems, data management and improving the user experience. The above responsibilities are indicative based on current priorities but are likely to change over time in response to emerging requirements. The post-holder will work under direction from the Education Portfolio Manager. Programme Manager – general duties 1. Engage senior stakeholders in planning and designing the overall programme of change in alignment with strategic aims, including setting high level objectives, timelines and budgets for component projects, as part of the overall planning and business justification of the programme. 2. Ensure each component project has an appropriate governance framework defined and established. 3. Ensure architectural coherence within the programme, in accordance with University strategies and standards. 4. Define the benefits management strategy, identifying and mapping benefits and planning benefits realisation. 5. Prepare business cases at appropriate stages of the programme to secure funding and approval for the various phases, in close consultation with senior stakeholders and sponsors. Job Descri ption 176736- Programme Manager- Education Portfolio 2 Programme management 1. Maintain overall integrity and coherence of the programme and develop and maintain the programme environment to support each individual project within it. Where necessary, manage select projects directly to reduce risk and support balanced workloads . Manage and resolve escalated programmelevel risks and issues. 2. Ensure good practices and governance processes are being followed within individual projects at all times, including challenging the composition and effectiveness of project boards, ensuring team dynamics are constructive and collaboration in planning is occurring. Ensure focus on customer service and expected progress is being made in both planning and delivery stages. 3. Manage engagement and communication with stakeholders. Working in collaboration with senior stakeholders, ensure operational staff are supported through the process of change created by each project and that progress is monitored and reviewed throughout this process. 4. Ensure the programme achieves set objectives and that agreed benefits are being realised. Continually reassess programme priorities, resolving resource conflicts, and reorganising accordingly. Manage the overall programme, monitoring the expenditure and costs against benefits that are realised as the programme progresses. 5. Report progress of the programme to various governance groups as required. 6. Ensure maximum efficiency in the allocation of resources and skills within the programme. Liaise with resource managers, portfolio and programme managers to aid effective resource planning. Team management 1. Develop staff within the programme teams (project managers, team leads, functional business analysts, developers) through providing constructive feedback and career development planning and providing input to development reviews for project staff who report to other managers. 2. Drive excellence at all levels within individual projects and provide targeted support for project managers in stakeholder engagement, developing good judgement in planning, identifying resource requirements and team leadership. Selection criteria Essential selection criteria a. A high level of general education to at least degree level or equivalent. b. Experience of both the shaping and delivery of complex, large scale IT programmes (with total budgets of c£3m+) delivering a range of applications, preferably within a Higher Education organisation. c. Previous experience of managing and motivating a large team (of up to 50), including both business and technical staff, and of working effectively as part of a wider, multi-disciplinary team. d. Experience of working in a complex environment where there is a wide range of parallel and mutually dependent activities. e. High level of skills and experience in project planning, estimating, risk management and issue management. f. Demonstrable ability of financial management, in particular, substantial programme or project budget oversight, contract negotiation, and developing supplier relationships. Job Descri ption 176736- Programme Manager- Education Portfolio 3 g. Proven ability to shape a range of diverse requirements into coherent and understandable change programmes which can be justified at a strategic level. h. Detailed knowledge and experience of preparing business cases for funding. i. Proven understanding industry standard portfolio, programme and project management methodologies, tools, and techniques such as PRINCE2, Managing Successful Programmes (MSP), and Management of Portfolios (MoP) j. Excellent communication skills, both written and verbal, with the ability to interact with staff at all levels of the collegiate University, recognising the demands of an academic environment and the specific challenges that these present. k. Proven ability to manage, plan and take responsibility for a range of tasks involving interaction with and the co-operation of business and IT people, including the agreement of technical solutions. Desirable selection criteria a. b. c. d. Experience of working within or supporting higher education administration activities or a similar context. Experience of managing delivery in an environment of organisational change. Familiarity with IT service management methodologies, such as ITIL. Experience of formal Waterfall and Agile methodologies such as SCRUM, Kanban, DSDM. About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and edu cation for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. IT SERVICES The role of IT Services is to ensure that the University of Oxford has the robust, reliable, and high -performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research, administration and strategic planning. IT Services, headed by the University’s Chief Information Officer, has around 320 staff across 2 buildings, an annual revenue budget of £22m and an IT capital plan of £60M across three years. The department is divided into groups covering infrastructure services, projects and programmes, software development, and customer services. Our aim is to attract and retain a workforce that is diverse, skilled, creative, and committed. We encourage flexibility in how we work, and welcome part time and flexible working arrangements. As a department we encourage a Job Descri ption 176736- Programme Manager- Education Portfolio 4 culture where we respect each other, are accountable for what we do, where we collaborate, give and receive constructive feedback and challenge one another. IT Services is a place where we value and recognise both our own and the contributions of others. By doing so we want to create a great culture to work in and a place where we all feel we belong. For more information please visit: http://www.it.ox.ac.uk/ University Administration and Services (UAS) University Administration and Services (UAS) is the collective term for the professional services departments of the University. UAS comprises structures to: • • • support the University’s core academic purposes of teaching, learning and research; ensure the University can meet the requirements of government, funding bodies and other external agencies; and facilitate the attainment of the objectives set out in the University’s Strategic Plan. The offices of the UAS sections are spread across the city centre, with the main University Offices located in Wellington Square. For more information please visit: http://www.admin.ox.ac.uk How to apply Applications are made through our online recruitment portal. Information about how to apply is available on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. If you currently work for the University please note that: - as part of the referencing process, we will contact your current department to confirm basic employment details including reason for leaving although employees may hold multiple part-time posts, they may not hold more than the equivalent of a full time post. If you are offered this post, and accepting it would take you over the equivalent of full time hours, you will be expected to resign from, or reduce hours in, your other posts(s) before starting work in the new post. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). Job Descri ption 176736- Programme Manager- Education Portfolio 5 If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitment-support-faqs Non-technical questions about this job should be addressed to the recruiting department directly To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our online recruitment portal to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applica nts at: https://compliance.admin.ox.ac.uk/job-applicant-privacypolicy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/data protection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for very senior research posts at grade RSIV/D35 and clinical equivalents E62 and E82 of 30 September before the 70 th birthday. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra. For existing employees on these grades, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra. There is no normal or fixed age at which staff in posts at other grades have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Job Descri ption 176736- Programme Manager- Education Portfolio 6 Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, flexible working options, travel discounts including salary sacrifice schemes for bicycles and electric cars and other discounts. Staff can access a huge range of personal and professional development opportunities . See https://hr.admin.ox.ac.uk/staff-benefits Employee Assistance Programme As part of our wellbeing offering staff get free access to Health Assured, a confidential employee assistance programme, available 24/7 for 365 days a year. Find out more https://staff.admin.ox.ac.uk/health-assured-eap University Club and sports facilities Membership of the University Club is free for University staff. It offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates , including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependants. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits We are a family-friendly employer with one of the most generous family leave schemes in the Higher Education sector (see https://hr.web.ox.ac.uk/family-leave). Our Childcare Services team provides guidance and support on childcare provision, and offers a range of high-quality childcare options at affordable prices for staff. In addition to 5 University nurseries, we partner with a number of local providers to offer in excess of 450 full time nursery places to our staff. Eligible parents are able to pay for childcare through salary sacrifice, further reducing costs. See https://childcare.admin.ox.ac.uk/. Supporting disability and health-related issues (inc menopause) We are committed to supporting members of staff with di sabilities or long-term health conditions, including those experiencing negative effects of menopause. Information about the University’s Staff Disability Advisor, is at https://edu.admin.ox.ac.uk/disability-support. For information about how we support those going through menopause see https://hr.admin.ox.ac.uk/menopause-guidance Staff networks The University has a number of staff networks including for research staff, BME staff, LGBT+ staff, disabled staff network and those going through menopause. Find out more at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. Research staff The Researcher Hub supports all researchers on fixed-term contracts. They aim to help you settle in comfortably, make connections, grow as a person, extend your research expertise and approach your next career step with confidence. Find out more https://www.ox.ac.uk/research/support-researchers/researcher-hub Oxford’s Research Staff Society is a collective voice for our researchers. They also organise social and professional networking activities for researchers. Find out more https://www.ox.ac.uk/research/supportresearchers/connecting-other-researchers/oxford-research-staff-society Job Descri ption 176736- Programme Manager- Education Portfolio 7 """^^ . . "ICTST" . "text/n3" . . . . . "latitude" . . . . . "Past vacancies at the University of Oxford" . . "telephone"@en . . . "address"@en . . . . . . _:Na98be69cc38c42c2b5ade07c0a686105 "OX1 2JD" . _:N00fa2b3ecef04383b5413219a0adfd24 "United Kingdom" . "preferred label"@en . "101" . . . . "31337175"^^ . . . . . "IT Services" . "Dartington House" . . . "OUCS code" . . "8HP0" . "has primary place" . . . "101"^^ . "itserv"^^ . . . . . _:N100ecc849f65478885df65d9e8be86cf . "Programme Manager (Education)" . . "HTML description of Programme Manager (Education)" . . . 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"""**Programme Manager x2- Education IT Portfolio** **Fixed-term contracts** : 1 role for 2 years, 1 role for 3 years- both with the possibility of extension We are excited to offer **two exciting opportunities** for experienced Programme Managers to join the **Education IT Portfolio** within **IT Services** at the University of Oxford. These roles will play a pivotal part in delivering high-quality digital education solutions for stakeholders across the University. The Education IT Portfolio oversees IT investment and delivery across the University’s educational landscape, including student administration, assessment, teaching and learning, and recruitment, admissions and outreach. **About the Role** As part of the Education Portfolio’s Senior Leadership Team, you will lead the delivery of a selection of existing projects and contribute to strategic planning for new initiatives aligned with key service areas of the Academic Administration Division (AAD). Your work will involve close collaboration with AAD leadership, including Directors, Service/Product Owners, and Operational Managers, to ensure successful planning and delivery of projects that enhance digital education solutions across the University. These roles offer hybrid working, with an expectation of 1–2 days per week in the office or as required by business needs. Key responsibilities include: * Build and maintain strong working relationships with AAD leadership to effectively plan and deliver programmes and projects. * Oversee and support a range of ongoing and proposed projects or continuous improvement initiatives within specific AAD service areas. * Conduct pre-scoping discussions for new or upcoming work, creating compelling business cases to secure investment and influence stakeholders. * Develop comprehensive plans to define clear strategies and identify the best delivery approaches (project-based, continuous improvement, or delivery team models). * Support the development of strategic roadmaps across the AAD, helping to simplify systems, improve data management, and enhance the user experience. * Provide leadership in portfolio operational management and contribute to broader AAD-wide strategic initiatives as required. The above responsibilities are indicative of current priorities but may evolve to meet emerging requirements. **About IT Services** IT Services is a key department that ensures that the University has the core IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We foster a **collaborative and inclusive culture** , valuing and recognising contributions to create an environment where everyone feels they belong. **What We Offer** * An excellent contributory pension scheme * 38 days annual leave * Hybrid working * A comprehensive range of childcare services * Family leave schemes * Cycle loan scheme * Discounted bus travel and Season Ticket travel loans * Membership to a variety of social and sports clubs **Application Process** You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application. The **closing date** for applications is **12:00 noon on Monday 27 January 2025.** **Interviews** will take place on the week commencing **03 February 2025** and **will be face to face/online. ** """ . . _:N00fa2b3ecef04383b5413219a0adfd24 "OX2 6NN" . . "text/plain" . "image" . . . . "-1.261062"^^ . "university" . . . . . "2024-12-19T08:00:00+00:00"^^ . . . _:Na98be69cc38c42c2b5ade07c0a686105 "University of Oxford" . _:Nc5454c1ff8eb4a10b6e886b12c515dcb "University Offices, Wellington Square" . "IT Services" . """Job Description _________________________________________________________________________ Summary Job title Programme Manager (Education Portfolio) Division University Administrative Services Department IT Services Location Dartington House, University Offices, Wellington Square Grade and salary Grade 9: £55,636 - £64,228 with a discretionary range up to £70,029 per annum Hours Full- time Contract type Fixed-Term for 3 years with possibility of extension Reporting to Portfolio Manager- Education Vacancy reference 176737 Additional information The role Programme manager roles within the Programme and Projects Delivery Group are responsible for the definition and delivery of specific programmes of technology-led change within the overall IT Development Plan, a three year £60m IT-enabled change plan plus £100m digital transformation. Programme managers oversee teams of up 50 individuals comprising a mix of staff drawn from IT Services and BAU teams, third party suppliers, delivery partners and freelance contractors. Budgets are typically in the order of £3 -10m over multiple years. Programme managers guide their programmes through the complete life-cycle, including: evaluation of high-level needs against strategic aims, programme design in collaboration with senior stakeholders, options analysis, procurement of software or infrastructure solutions, management of risks and issue resolution and transition to BAU service. They will also be expected to work with business change experts to plan business change activities, communications and stakeholder engagement. Programme managers need to possess excellent leadership qualities, to manage staff working directly on the programme as well as working closely with key stakeholders and external suppliers. They represent their programmes at the relevant IT Board(s) and at other governance bodies when required and have the skills and experience required to liaise with senior University Officers across key central Divisions as well as key stakeholders in academic areas. Knowledge of the University’s operating structures is essential as is the ability to influence and manage these external users in respect of the significant change that the programme will introduce. Working in close collaboration with portfolio managers and stakeholders, programme managers currently pl ay a key role in contributing to and supporting shaping and delivery of the University’s digital transformation programme. The Programme Manager will be part of the Education Portfolio’s Senior Leadership Team and assist in the delivery of the portfolio in its entirety. Each programme manager will be responsible for overseeing a selection of existing projects and the strategic planning for new work aligned with specific service streams of the Academic Administration Division (AAD). In addition, they may be requested to assist on other programme work, portfolio operational management and AAD wide strategic initiatives. Responsibilities Programme Manager (Education) • Establish successful working relationships with the service team within AAD (Director, Service/Product Owner’s and Operational Manager’s) to plan work effectively together and facilitate its delivery. • Take responsibility for overseeing and supporting a range of active and upcoming projects or continuous improvement initiatives within specific service areas of the Academic Administration Division for the Education Portfolio. • Carry out pre-scoping planning and scoping work for new and upcoming work to define its requirements, the most effective format (Project, continuous improvement or del ivery team) for its delivery and bringing materials together to create a business case for the proposed work. • Support work in developing strategies and roadmaps across the Academic Administration Division for the Education Portfolio, helping to ensure a j oined-up approach in simplifying systems, data management and improving the user experience. The above responsibilities are indicative based on current priorities but are likely to change over time in response to emerging requirements. The post-holder will work under direction from the Education Portfolio Manager. Programme Manager – general duties 1. Engage senior stakeholders in planning and designing the overall programme of change in alignment with strategic aims, including setting high level objectives, timelines and budgets for component projects, as part of the overall planning and business justification of the programme. 2. Ensure each component project has an appropriate governance framework defined and established. 3. Ensure architectural coherence within the programme, in accordance with University strategies and standards. 4. Define the benefits management strategy, identifying and mapping benefits and planning benefits realisation. 5. Prepare business cases at appropriate stages of the programme to secure funding and approval for the various phases, in close consultation with senior stakeholders and sponsors. Job Descri ption 176737- Programme Manager- Education Portfolio 2 Programme management 1. Maintain overall integrity and coherence of the programme and develop and maintain the programme environment to support each individual project within it. Where necessary, manage select projects directly to reduce risk and support balanced workloads . Manage and resolve escalated programmelevel risks and issues. 2. Ensure good practices and governance processes are being followed within individual projects at all times, including challenging the composition and effectiveness of project boards, ensuring team dynamics are constructive and collaboration in planning is occurring. Ensure focus on customer service and expected progress is being made in both planning and delivery stages. 3. Manage engagement and communication with stakeholders. Working in collaboration with senior stakeholders, ensure operational staff are supported through the process of cha nge created by each project and that progress is monitored and reviewed throughout this process. 4. Ensure the programme achieves set objectives and that agreed benefits are being realised. Continually reassess programme priorities, resolving resource conflicts, and reorganising accordingly. Manage the overall programme, monitoring the expenditure and costs against benefits that are realised as the programme progresses. 5. Report progress of the programme to various governance groups as required. 6. Ensure maximum efficiency in the allocation of resources and skills within the programme. Liaise with resource managers, portfolio and programme managers to aid effective resource planning. Team management 1. Develop staff within the programme teams (project managers, team leads, functional business analysts, developers) through providing constructive feedback and career development planning and providing input to development reviews for project staff who report to other managers. 2. Drive excellence at all levels within individual projects and provide targeted support for project managers in stakeholder engagement, developing good judgement in planning, identifying resource requirements and team leadership. Selection criteria Essential selection criteria a. A high level of general education to at least degree level or equivalent. b. Experience of both the shaping and delivery of complex, large scale IT programmes (with total budgets of c£3m+) delivering a range of applications, preferably within a Higher Education organisation. c. Previous experience of managing and motivating a large team (of up to 50), including both business and technical staff, and of working effectively as part of a wider, multi-disciplinary team. d. Experience of working in a complex environment where there is a wide range of parallel and mutually dependent activities. e. High level of skills and experience in project planning, estimating, risk management and issue management. f. Demonstrable ability of financial management, in particular, substantial programme or project budget oversight, contract negotiation, and developing supplier relationships. Job Descri ption 176737- Programme Manager- Education Portfolio 3 g. Proven ability to shape a range of diverse requirements into coherent and understandable change programmes which can be justified at a strategic level. h. Detailed knowledge and experience of preparing business cases for funding. i. Proven understanding industry standard portfolio, programme and project management methodologies, tools, and techniques such as PRINCE2, Managing Successful Programmes (MSP), and Management of Portfolios (MoP) j. Excellent communication skills, both written and verbal, with the ability to interact with staff at all levels of the collegiate University, recognising the demands of an academic environment and the specific challenges that these present. k. Proven ability to manage, plan and take responsibility for a range of tasks involving interaction with and the co-operation of business and IT people, including the agreement of technical solutions. Desirable selection criteria a. b. c. d. Experience of working within or supporting higher education administration activities or a similar context. Experience of managing delivery in an environment of organisational change. Familiarity with IT service management methodologies, such as ITIL. Experience of formal Waterfall and Agile methodologies such as SCRUM, Kanban, DSDM. About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and edu cation for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. IT SERVICES The role of IT Services is to ensure that the University of Oxford has the robust, reliable, and high -performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research, administration and strategic planning. IT Services, headed by the University’s Chief Information Officer, has around 320 staff across 2 buildings, an annual revenue budget of £22m and an IT capital plan of £60M across three years. The department is divided into groups covering infrastructure services, projects and programmes, software development, and customer services. Our aim is to attract and retain a workforce that is diverse, skilled, creative, and committed. We encourage flexibility in how we work, and welcome part time and flexible working arrangements. As a department we encourage a Job Descri ption 176737- Programme Manager- Education Portfolio 4 culture where we respect each other, are accountable for what we do, where we collaborate, give and receive constructive feedback and challenge one another. IT Services is a place where we value and recognise both our own and the contributions of others. By doing so we want to create a great culture to work in and a place where we all feel we belong. For more information please visit: http://www.it.ox.ac.uk/ University Administration and Services (UAS) University Administration and Services (UAS) is the collective term for the professional services departments of the University. UAS comprises structures to: • • • support the University’s core academic purposes of teaching, learning and research; ensure the University can meet the requirements of government, funding bodies and other external agencies; and facilitate the attainment of the objectives set out in the University’s Strategic Plan. The offices of the UAS sections are spread across the city centre, with the main University Offices located in Wellington Square. For more information please visit: http://www.admin.ox.ac.uk How to apply Applications are made through our online recruitment portal. Information about how to apply is available on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) Please upload all documents as PDF files with your name and the document type in the filename. All applications must be received by midday UK time on the closing date stated in the online advertisement. If you currently work for the University please note that: - as part of the referencing process, we will contact your current department to confirm basic employment details including reason for leaving although employees may hold multiple part-time posts, they may not hold more than the equivalent of a full time post. If you are offered this post, and accepting it would take you over the equivalent of full time hours, you will be expected to resign from, or reduce hours in, your other posts(s) before starting work in the new post. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). Job Descri ption 176737- Programme Manager- Education Portfolio 5 If you need help Application FAQs, including technical troubleshooting advice is available at: https://staff.web.ox.ac.uk/recruitment-support-faqs Non-technical questions about this job should be addressed to the recruiting department directly To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our online recruitment portal to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applica nts at: https://compliance.admin.ox.ac.uk/job-applicant-privacypolicy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/data protection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for very senior research posts at grade RSIV/D35 and clinical equivalents E62 and E82 of 30 September before the 70 th birthday. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra. For existing employees on these grades, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra. There is no normal or fixed age at which staff in posts at other grades have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Job Descri ption 176737- Programme Manager- Education Portfolio 6 Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, flexible working options, travel discounts including salary sacrifice schemes for bicycles and electric cars and other discounts. Staff can access a huge range of personal and professional development opportunities . See https://hr.admin.ox.ac.uk/staff-benefits Employee Assistance Programme As part of our wellbeing offering staff get free access to Health Assured, a confidential employee assistance programme, available 24/7 for 365 days a year. Find out more https://staff.admin.ox.ac.uk/health-assured-eap University Club and sports facilities Membership of the University Club is free for University staff. It offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates , including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependants. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits We are a family-friendly employer with one of the most generous family leave schemes in the Higher Education sector (see https://hr.web.ox.ac.uk/family-leave). Our Childcare Services team provides guidance and support on childcare provision, and offers a range of high-quality childcare options at affordable prices for staff. In addition to 5 University nurseries, we partner with a number of local providers to offer in excess of 450 full time nursery places to our staff. Eligible parents are able to pay for childcare through salary sacrifice, further reducing costs. See https://childcare.admin.ox.ac.uk/. Supporting disability and health-related issues (inc menopause) We are committed to supporting members of staff with di sabilities or long-term health conditions, including those experiencing negative effects of menopause. Information about the University’s Staff Disability Advisor, is at https://edu.admin.ox.ac.uk/disability-support. For information about how we support those going through menopause see https://hr.admin.ox.ac.uk/menopause-guidance Staff networks The University has a number of staff networks including for research staff, BME staff, LGBT+ staff, disabled staff network and those going through menopause. Find out more at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. Research staff The Researcher Hub supports all researchers on fixed-term contracts. They aim to help you settle in comfortably, make connections, grow as a person, extend your research expertise and approach your next career step with confidence. Find out more https://www.ox.ac.uk/research/support-researchers/researcher-hub Oxford’s Research Staff Society is a collective voice for our researchers. They also organise social and professional networking activities for researchers. Find out more https://www.ox.ac.uk/research/supportresearchers/connecting-other-researchers/oxford-research-staff-society Job Descri ption 176737- Programme Manager- Education Portfolio 7 """^^ . . "label" . . . . . "Agent" . . . . . "Title"@en . _:N00fa2b3ecef04383b5413219a0adfd24 "Oxford" . "Gibson Building" . "text/html" . _:N6cb43b7ca94c4c11a79094d2bbd9dc00 . "application/pdf" . . . _:N6cb43b7ca94c4c11a79094d2bbd9dc00 . "in dataset" . . "Address"@en . "00000000"^^ . _:Na98be69cc38c42c2b5ade07c0a686105 "United Kingdom" . . "Subject"@en . "Fax"@en . . "application/rdf+xml" . . "has exact match"@en . . . . "es suborganización de"@es . . . . . "Description of Programme Manager (Education)" . _:Na98be69cc38c42c2b5ade07c0a686105 "Oxford" . . 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Programme Manager x2- Education IT Portfolio

 

Fixed-term contracts: 1 role for 2 years, 1 role for 3 years- both with the possibility of extension

 

We are excited to offer two exciting opportunities for experienced Programme Managers to join the Education IT Portfolio within IT Services at the University of Oxford. These roles will play a pivotal part in delivering high-quality digital education solutions for stakeholders across the University.

 

The Education IT Portfolio oversees IT investment and delivery across the University’s educational landscape, including student administration, assessment, teaching and learning, and recruitment, admissions and outreach.

 

About the Role

As part of the Education Portfolio’s Senior Leadership Team, you will lead the delivery of a selection of existing projects and contribute to strategic planning for new initiatives aligned with key service areas of the Academic Administration Division (AAD).

Your work will involve close collaboration with AAD leadership, including Directors, Service/Product Owners, and Operational Managers, to ensure successful planning and delivery of projects that enhance digital education solutions across the University.

 

These roles offer hybrid working, with an expectation of 1–2 days per week in the office or as required by business needs.

 

Key responsibilities include:


  • Build and maintain strong working relationships with AAD leadership to effectively plan and deliver programmes and projects.

  • Oversee and support a range of ongoing and proposed projects or continuous improvement initiatives within specific AAD service areas.

  • Conduct pre-scoping discussions for new or upcoming work, creating compelling business cases to secure investment and influence stakeholders.

  • Develop comprehensive plans to define clear strategies and identify the best delivery approaches (project-based, continuous improvement, or delivery team models).

  • Support the development of strategic roadmaps across the AAD, helping to simplify systems, improve data management, and enhance the user experience.

  • Provide leadership in portfolio operational management and contribute to broader AAD-wide strategic initiatives as required.


The above responsibilities are indicative of current priorities but may evolve to meet emerging requirements.

 

About IT Services

IT Services is a key department that ensures that the University has the core IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We foster a collaborative and inclusive culture, valuing and recognising contributions to create an environment where everyone feels they belong.

 

What We Offer


  • An excellent contributory pension scheme

  • 38 days annual leave

  • Hybrid working

  • A comprehensive range of childcare services

  • Family leave schemes

  • Cycle loan scheme

  • Discounted bus travel and Season Ticket travel loans

  • Membership to a variety of social and sports clubs


Application Process

You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application.

 

The closing date for applications is 12:00 noon on Monday 27 January 2025.

 

Interviews will take place on the week commencing 03 February 2025 and will be face to face/online.  
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