Past vacancies at the University of Oxford
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Standard Grade 6: £34,982 - £40,855 per annum
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valid through (0..1): 2025-02-21T12:00:00+00:00

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CRM and Digital Marketing Coordinator
further particulars: 177472 Job Description_CRM and Digital Marketing Coordinator.pdf
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type: Vacancy
organization part: Oxford Uehiro Centre for Practical Ethics
contact: GLAM Recruitment
comment: **About the role** The Gardens, Libraries, and Museums (GLAM) at the University of Oxford are looking for a highly organised and detail-oriented CRM and Digital Marketing Coordinator to support the implementation of the Galaxy Audience Platform Project (GAPP). This ambitious project aims to centralise and streamline audience engagement across GLAM, ensuring an audience-focused approach to visitor engagement, loyalty, and revenue growth. As CRM and Digital Marketing Coordinator, you will play a key role in implementing and optimising the GLAM Dynamics system. You will support the rollout of the CRM, champion its adoption across GLAM sites, and ensure the smooth integration of digital marketing and e-communications. Your responsibilities will include: • Assisting with the analysis, configuration, testing, and deployment of the new CRM system. • Managing data administration, ensuring compliance with GDPR and data governance policies. • Delivering training and maintaining user manuals to support colleagues across GLAM. • Developing and implementing email marketing templates, customer journeys, and performance metrics. • Collaborating with internal stakeholders to ensure CRM utilisation aligns with audience engagement objectives. This is a fixed-term (18 months), full-time role, working 37.5 hours per week. The role supports a hybrid working model, with the expectation of working on- site a minimum two days per week. **About You** We are seeking a proactive and analytical individual with the following essential skills: • Knowledge of marketing, communications, or membership services, with experience using CRM or ticketing systems. • Hands-on experience with email marketing platforms and a strong understanding of customer journeys. • A good grasp of GDPR compliance and experience managing digital databases. • Strong analytical skills and confidence in reporting on digital engagement and campaign performance. • Excellent written and verbal communication skills, with the ab…
formal organization: University of Oxford
application closing date: 2025-02-21T12:00:00+00:00
spatial: Littlegate House, St Ebbs, Oxford, OX1 1PT
application opening date: 2025-02-03T09:00:00+00:00
comment: About the role The Gardens, Libraries, and Museums (GLAM) at the University of Oxford are looking for a highly organised and detail-oriented CRM and Digital Marketing Coordinator to support the implementation of the Galaxy Audience Platform Project (GAPP). This ambitious project aims to centralise and streamline audience engagement across GLAM, ensuring an audience-focused approach to visitor engagement, loyalty, and revenue growth. As CRM and Digital Marketing Coordinator, you will play a key role in implementing and optimising the GLAM Dynamics system. You will support the rollout of the CRM, champion its adoption across GLAM sites, and ensure the smooth integration of digital marketing and e-communications. Your responsibilities will include: • Assisting with the analysis, configuration, testing, and deployment of the new CRM system. • Managing data administration, ensuring compliance with GDPR and data governance policies. • Delivering training and maintaining user manuals to support colleagues across GLAM. • Developing and implementing email marketing templates, customer journeys, and performance metrics. • Collaborating with internal stakeholders to ensure CRM utilisation aligns with audience engagement objectives. This is a fixed-term (18 months), full-time role, working 37.5 hours per week. The role supports a hybrid working model, with the expectation of working on-site a minimum two days per week. About You We are seeking a proactive and analytical individual with the following essential skills: • Knowledge of marketing, communications, or membership services, with experience using CRM or ticketing systems. • Hands-on experience with email marketing platforms and a strong understanding of customer journeys. • A good grasp of GDPR compliance and experience managing digital databases. • Strong analytical skills and confidence in reporting on digital engagement and campaign performance. • Excellent written and verbal communication skills, with the ability to …
based near: Littlegate House
notation: 177472
salary: Standard Grade 6: £34,982 - £40,855 per annum
subject: professional-management

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177472 Job Description_CRM and Digital Marketing Coordinator.pdf
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value: _________________________________________________________________________ Job Description and Selection Criteria Job title CRM and Digital Marketing Coordinator Division Gardens, Libraries and Museums (GLAM) Department GLAM Divisional Office Littlegate House, St Ebbs, Oxford, OX1 1PT Location The role supports a hybrid working model, with the expectation of working on-site a minimum two days per week Grade and salary Grade 6: £ 34,982 - £ 40,855 per annum Hours Full time (37.5 hours) Contract type Fixed-term (18 months) Reporting to GLAM Head of Marketing & Communications Vacancy reference 177472 Additional information You are required to submit a CV and a supporting statement with your application, outlining how you meet each of the selection criteria for the role (see the ‘How to Apply’ section for further details). Please contact the recruitment team if you require the job description in an alternative format. Closing date 12.00 midday GMT Friday 21st February 2025 Job description Overview of the role The role is an 18-month fixed term post working to support the implementation of the Galaxy Audience Platform Project (GAPP) and the associated marketing and e-comms via the system. GAPP will centralise and manage supporter data across GLAM using Gateway’s Galaxy CRM Plus module with MS Dynamix, ensuring streamlined and compliant supporter engagement and providing a dedicated database and email solution. This is an important project that will support an audience-focused approach and grow visitor engagement, loyalty and revenue across GLAM. The postholder will help to support the roll out of the CRM system over 2025 and champion its successful implementation into 2026. Key duties include assisting with the analysis, design, configuration, testing, training, and deployment activities for the CRM. Specifically, this involves maintaining and editing views and workflows, testing and training on the new system and taking responsibility for managing data/data administratio…

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