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Job Description _________________________________________________________________________ Summary Job title Facilities Support Assistant Division University Administration and Services Department Estates Services, Facilities Management Location Old Indian institute (Oxford Martin School) Grade and salary Grade 3 : £26,948 - £27,838 (pro rata) Hours 20.00 hr Per week (16:00 -20:00 Mon – Fri) Contract type Permanent Reporting to Senior Facilities Manager Vacancy reference 179052 Additional information Workplace and wearing of Uniform may be required in any OU building as per operational requirement. internal applicants only, The role The Facilities Support Assistant (FSA) will report to, and under the direct supervision of the Facilities Manager, within any of the sites managed by the University Facilities Team, to ensure common core services are managed in an effective and efficient manner and to carry out such duties as detailed by the Facilities Manager in order to achieve this aim. The post requires a person of smart appearance with an ability to communicate to members of the public, students and academic staff with courtesy and politeness. The post holder must be honest, flexible, helpful and able to act and work with common sense. There is an amount of manual handling, however, training will be provided. The site is manned from 8am to 8pm and the hours for this post will be 4pm – 8pm. according to operational requirements. Post holders will be expected to swap working patterns and cover in times of absence, to meet the operational need. There is a need for additional ‘overtime’ hours, often out of hours. The post holder will be willing to carry out necessary training for this role which may include first aid, manual handling and other safety related training, Training on the basic use of AV equipment, and Estates systems including Planon and the BMS. The post holder will be expected to wear a Uniform which will be provided. The basic week is 20.00 hours with a holiday entitlement of 38 days (pro rata), inclusive of all public holidays, some unsociable hours may be required. The hours and timings are as determined by the Senior Facilities Manager and may change dependant on the current operational requirement. Full conditions of service are outlined in the Handbook for University Support staff, which is given to employees with their contract of employment. The University operates a no smoking policy in all University buildings. Responsibilities/duties • Provide a high level of customer service at all times. • Carry out general building related tasks within the boundaries of the managed sites and within personal competency as directed. • Carry out general security-related duties as detailed by the Facilities & Services Manager, this may include checking of identities, and opening and locking up procedures and the use of personal radios. • To undertake building checks and record findings and referring on to others as required. • Carry out minor local repairs within the buildings and report faults on Planon • Chase up on going faults on Planon and within estates • To assist in general cleaning duties as required in the buildings, including toilets and kitchens as directed. This could include use of industrial polishers and floor scrubbers. • Monitor and maintain a high standard of safety as required by the HASAW etc. Act 1974 and be conversant with current COSHH and Manual Handling Regulations. • Assist in the cleaning and maintenance of the buildings outside areas, car park and cycle store etc. • Assist the Facilities manager in maintaining a high standard of service to the building users as required. Proactively identifying areas for improved presentation or requiring some form of maintenance. • Setting up meeting / lecture rooms and clearing away after use • Agree to attend University training courses as necessary. • Be prepared to provide holiday/sickness cover when required. This may include a change in work timings, hours and work location. • Carry out training and such other comparable duties as may be directed. This will include power tool training and other training required to all the post holder to carry out their role safely. • Have a working understanding, or the willingness to learn basic controls on the building systems – i.e. BMS, Planon etc. • Liaise with University Suppliers and service providers as appropriate. • Other reasonable duties to enable FM to deliver its service levels. Essential selection criteria • Excellent DIY and maintenance skills • Be able to work unsupervised • Excellent customer service skills • Acceptable IT skills, preferably E Mail and Internet search • Be well presented and be able to deal effectively, efficiently and calmly with a wide range of visitors and staff. • Good time keeping Facilities Support Assistant - JD 2 Hazard-specific / Safety-critical duties This job includes hazards or safety-critical activities. If you are offered the post, you will be asked to complete a health questionnaire which will be assessed by our Occupational Health Service , and the offer of employment will be subject a successful outcome of this assessment. The hazards or safety-critical duties involved are as follows: • Working at heights • Lone Working • Work in hot or cold environments • Driving on University business • Regular manual handling • Work with any substance which has any of the following pictograms on their MSDS: Additional security pre-employment checks If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments. Please read the candidate notes on the University’s pre-employment screening procedures at: https://www.jobs.ox.ac.uk/pre-employment-checks Facilities Support Assistant - JD 3 About the University of Oxford Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford. For more information, please visit www.ox.ac.uk/about/organisation. Facilities Support Assistant - JD 4 Facilities Management at the University of Oxford Standing regulations in the form of ‘The Estates Regulations’ are issued by the Building and Estates Sub Committee (BESC) under the authority of Council, which apply to all University buildings within the functional estate. The Estates regulations divide the responsibilities for maintaining University buildings between BESC (delivered by the Estates Services) and the occupying department. This is embedded as common practice within the University. OUES deliver, in general ‘Hard FM’ services and are responsible for Mechanical, Electrical and structural disciplines. ‘Soft’ services’, day to day maintenance, Health and Safety and management of departmental specific equipment are a departmental responsibility. The departmental responsibilities are the services OUES FM provide and are the remit for this post. OUES Facilities Management – Background The Estates Services has a growing responsibility for Facilities Management (FM) throughout the University’s estate. Historically, FM has been largely organised locally, by occupying departments. The benefits of a professional approach to FM are now more widely recognised, however significant opportunities still remain. The Estates Services currently have responsibility for the provision of the FM function for approx. 20% (120,000 sqm) of the current functional estate. This has increased year on year as departments recognise the benefits of a professional FM service and of their existing FM managers becoming part of a broader FM team. The centrally managed FM function has been restructured to allow this service to continue to grow and to maximise opportunities for efficiencies and sharing of resource. For more information please visit www.admin.ox.ac.uk/estates/facilitiesmanagement Estates Services Estates Services is responsible for the management and strategic development of the University’s functional and commercial estate, comprising 440 buildings, and associated infrastructure. The University’s functional buildings include specialist research buildings, teaching laboratories and lecture halls, sports facilities, libraries and museums, administrative and ceremonial buildings. Commercial properties include graduate accommodation, office space, warehouses and agricultural land and property. The day-to-day responsibilities of Estates Services include managing the capital building programme, aimed at delivering world class new buildings; repairs and maintenance, including upkeep of some of the finest buildings in the city; facilities management for a number of University buildings; the provision of central services such as mail room services; maintaining a safe and secure physical environment; the allocation of space for departmental use; property acquisitions, disposals and leases; accommodation for graduate students at eight sites, as well as housing for key staff; conserving Wytham Woods and University Parks, and managing gardens and landscapes across the estate; carbon reduction strategies across the University and helping staff and students to make sustainable workplace and travel choices. For more information please visit: http://www.admin.ox.ac.uk/estates University Administration and Services University Administration and Services (UAS) is the collective term for the central administrative departments of the University. UAS comprises structures to: Support the University’s core academic purposes of teaching, learning and research; Ensure the University can meet the requirements of government, funding bodies and other external agencies; and Facilitate the attainment of the objectives set out in the University’s Strategic Plan. Facilities Support Assistant - JD 5 How to apply Applications are made through our e-recruitment system and you will find all the information you need about how to apply on our Jobs website https://www.jobs.ox.ac.uk/how-to-apply. Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description. As part of your application you will be asked to provide details of two / three referees and indicate whether we can contact them now. Include the paragraph below if you are asking candidates to submit a CV and supporting statement. If you are using the application form with in-built supporting statement there is no facility for applicants to attach documents so this paragraph should be removed. You will be asked to upload a CV and a supporting statement. The supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants) Please upload all documents as PDF files with your name and the document type in the filename. (Customise this statement to confirm the document(s) you would like the applicant to attach, but make sure that you keep the reference to PDF. For advice on setting up the post in CoreHR read the HRIS How-to guidance All applications must be received by midday UK time on the closing date stated in the online advertisement. Information for priority candidates A priority candidate is a University employee who is seeking redeployment because they have been advised that they are at risk of redundancy, or on grounds of ill-health/disability. Priority candidates are issued with a redeployment letter by their employing department(s). If you are a priority candidate, please ensure that you attach your redeployment letter to your application (or email it to the contact address on the advert if the application form used for the vacancy does not allow attachments). If you need help Help and support is available from: https://hrsystems.admin.ox.ac.uk/recruitment-support If you require any further assistance please email recruitment.support@admin.ox.ac.uk. To return to the online application at any stage, please go to: www.recruit.ox.ac.uk. Please note that you will receive an automated email from our e-recruitment system to confirm receipt of your application. Please check your spam/junk mail if you do not receive this email. Facilities Support Assistant - JD 6 Important information for candidates Data Privacy Please note that any personal data submitted to the University as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please see the University’s Privacy Notice for Job Applicants at: https://compliance.admin.ox.ac.uk/job-applicant-privacypolicy. The University’s Policy on Data Protection is available at: https://compliance.admin.ox.ac.uk/dataprotection-policy. The University’s policy on retirement The University operates an Employer Justified Retirement Age (EJRA) for all academic posts and some academicrelated posts. The University has adopted an EJRA of 30 September before the 69 th birthday for all academic and academic-related staff in posts at grade 8 and above. The justification for this is explained at: https://hr.admin.ox.ac.uk/the-ejra For existing employees, any employment beyond the retirement age is subject to approval through the procedures: https://hr.admin.ox.ac.uk/the-ejra There is no normal or fixed age at which staff in posts at grades 1–7 have to retire. Staff at these grades may elect to retire in accordance with the rules of the applicable pension scheme, as may be amended from time to time. Equality of opportunity Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Facilities Support Assistant - JD 7 Benefits of working at the University Employee benefits University employees enjoy 38 days’ paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities. Our range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges, and discounts at University museums. See https://hr.admin.ox.ac.uk/staff-benefits University Club and sports facilities Membership of the University Club is free for all University staff. The University Club offers social, sporting, and hospitality facilities. Staff can also use the University Sports Centre on Iffley Road at discounted rates, including a fitness centre, powerlifting room, and swimming pool. See www.club.ox.ac.uk and https://www.sport.ox.ac.uk/. Information for staff new to Oxford If you are relocating to Oxfordshire from overseas or elsewhere in the UK, the University's Welcome Service website includes practical information about settling in the area, including advice on relocation, accommodation, and local schools. See https://welcome.ox.ac.uk/ There is also a visa loan scheme to cover the costs of UK visa applications for staff and their dependents. See https://staffimmigration.admin.ox.ac.uk/visa-loan-scheme Family-friendly benefits With one of the most generous family leave schemes in the Higher Education sector, and a range of flexible working options, Oxford aims to be a family-friendly employer. We also subscribe to the Work+Family Space, a service that provides practical advice and support for employees who have caring responsibilities. The service offers a free telephone advice line, and the ability to book emergency back-up care for children, adult dependents and elderly relatives. See https://hr.admin.ox.ac.uk/my-family-care Childcare The University has excellent childcare services, including five University nurseries as well as University-supported places at many other private nurseries. For full details, including how to apply and the costs, see https://childcare.admin.ox.ac.uk/ Disabled staff We are committed to supporting members of staff with disabilities or long-term health conditions. For further details, including information about how to make contact, in confidence, with the University’s Staff Disability Advisor, see https://edu.admin.ox.ac.uk/disability-support Staff networks The University has a number of staff networks including the Oxford Research Staff Society, BME staff network, LGBT+ staff network and a disabled staff network. You can find more information at https://edu.admin.ox.ac.uk/networks The University of Oxford Newcomers' Club The University of Oxford Newcomers' Club is an organisation run by volunteers that aims to assist the partners of new staff settle into Oxford, and provides them with an opportunity to meet people and make connections in the local area. See www.newcomers.ox.ac.uk. Facilities Support Assistant - JD 8
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Standard Grade 3: 26,948 - 27,838 per annum
Are you someone who takes pride in creating and maintaining exceptional spaces? Join our dynamic Estates team at the University of Oxford and play a key role in preserving and enhancing our historic and modern buildings. * **Location:** Old Indian institute (Oxford Martin School) * **Salary** : **Grade 3 :** £26,948 - £27,838 per annum (pro rata) * **Contract** : Part Time (20 hours), Permanent * **Hours:** 16:00 -20:00 Mon – Fri **About Us** Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground- breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy. **What We Offer** Working at the University of Oxford offers several exclusive benefits, such as: * 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service. * One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave. * A commitment to hybrid and flexible working to suit your lifestyle. * An excellent contributory pension scheme. * Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans. * Access to a vibrant community through our social, cultural, and sports clubs. **About the Role** The Facilities Support Assistant (FSA) will report to, and under the direct supervision of the Facilities Manager, within any of the sites managed by the University Facilities Team, to ensure common core services are managed in an effective and efficient manner and to carry out such duties as detailed by the Facilities Manager in order to achieve this aim. The post requires a person of smart appearance with an ability to communicate to members of the public, students and academic staff with courtesy and politeness. The post holder must be honest, flexible, helpful and able to act and work with common sense. There is an amount of manual handling, however, training will be provided. **About You** * Excellent DIY and maintenance skills * Be able to work unsupervised * Excellent customer service skills * Acceptable IT skills, preferably E Mail and Internet search * Be well presented and be able to deal effectively, efficiently and calmly with a wide range of visitors and staff. * Good time keeping **Sponsorship and Right To Work** This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points-based system. We are therefore unable to offer sponsorship for this role. **Application Process** To apply, please upload: * A covering letter/supporting statement * Your CV * The details of two referees The closing date for applications is 12 noon on **Wednesday, 23 April 2025.** Interviews will take place on w/c 28 April 2025, and will be held face-to- face.
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Are you someone who takes pride in creating and maintaining exceptional spaces? Join our dynamic Estates team at the University of Oxford and play a key role in preserving and enhancing our historic and modern buildings. Location: Old Indian institute (Oxford Martin School) Salary: Grade 3 : £26,948 - £27,838 per annum (pro rata) Contract: Part Time (20 hours), Permanent Hours: 16:00 -20:00 Mon – Fri About Us Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy. What We Offer Working at the University of Oxford offers several exclusive benefits, such as: 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service. One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave. A commitment to hybrid and flexible working to suit your lifestyle. An excellent contributory pension scheme. Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans. Access to a vibrant community through our social, cultural, and sports clubs. About the Role The Facilities Support Assistant (FSA) will report to, and under the direct supervision of the Facilities Manager, within any of the sites managed by the University Facilities Team, to ensure common core services are managed in an effective and efficient manner and to carry out such duties as detailed by the Facilities Manager in order to achieve this aim. The post requires a person of smart appearance with an ability to communicate to members of the public, students and academic staff with courtesy and politeness. The post holder must be honest, flexible, helpful and able to act and work with common sense. There is an amount of manual handling, however, training will be provided. About You Excellent DIY and maintenance skills Be able to work unsupervised Excellent customer service skills Acceptable IT skills, preferably E Mail and Internet search Be well presented and be able to deal effectively, efficiently and calmly with a wide range of visitors and staff. Good time keeping Sponsorship and Right To Work This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points-based system. We are therefore unable to offer sponsorship for this role. Application Process To apply, please upload: A covering letter/supporting statement Your CV The details of two referees The closing date for applications is 12 noon on Wednesday, 23 April 2025. Interviews will take place on w/c 28 April 2025, and will be held face-to-face.
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