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Library Assistant
organization part: Health Care Libraries - Cairns Library
salary: Standard Grade 3: £26,948 - £27,838 per annum, pro rata
contact: GLAM Recruitment
comment: About the role Are you passionate about providing excellent customer service and contributing to the smooth operation of vital library services within a leading healthcare and academic environment? We’re looking for someone who can make a real difference to the services we deliver to the staff and students in the Oxford University Hospitals NHS Trust and the University of Oxford Medical Sciences Division. The Bodleian Health Care Libraries, part of the Bodleian Libraries at the University of Oxford, are seeking a proactive and customer-focused Grade 3 Library Assistant to join our friendly team. This is a fixed-term position until 31 March 2027, working part-time for 21.9 hours per week (working pattern 8.40-1.00 Mon-Fri), based at the Knowledge Centre, Old Road Campus Research Building, Oxford. This role focuses on providing essential front-line support within the Bodleian Health Care Libraries, including welcoming readers and visitors and administering the library’s admissions procedures, responding to enquiries and providing direction to appropriate services. You will undertake a range of duties on front line desks, at all times providing high quality customer service. You will need experience of working in a customer service focused environment. This role involves lifting, moving and carrying books. About You You will be able to communicate effectively, confidently and courteously with readers, colleagues and the public. You will be reliable and punctual. You will have the ability to work effectively as part of a team. Awareness of the importance of good customer care and a commitment to providing excellent quality service is also essential. What We Offer As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: An excellent contributory pension scheme 38 days of annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme Discounted bus travel and S…
formal organization: University of Oxford
comment: **About the role** **Are you passionate about providing excellent customer service and contributing to the smooth operation of vital library services within a leading healthcare and academic environment?** We’re looking for someone who can make a real difference to the services we deliver to the staff and students in the Oxford University Hospitals NHS Trust and the University of Oxford Medical Sciences Division. The Bodleian Health Care Libraries, part of the Bodleian Libraries at the University of Oxford, are seeking a proactive and customer-focused Grade 3 Library Assistant to join our friendly team. This is a fixed-term position until 31 March 2027, working part-time for 21.9 hours per week (working pattern 8.40-1.00 Mon-Fri), based at the Knowledge Centre, Old Road Campus Research Building, Oxford. This role focuses on providing essential front-line support within the Bodleian Health Care Libraries, including welcoming readers and visitors and administering the library’s admissions procedures, responding to enquiries and providing direction to appropriate services. You will undertake a range of duties on front line desks, at all times providing high quality customer service. You will need experience of working in a customer service focused environment. This role involves lifting, moving and carrying books. **About You** You will be able to communicate effectively, confidently and courteously with readers, colleagues and the public. You will be reliable and punctual. You will have the ability to work effectively as part of a team. Awareness of the importance of good customer care and a commitment to providing excellent quality service is also essential. **What We Offer** As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: * An excellent contributory pension scheme * 38 days of annual leave * A comprehensive range of childcare services * Family leave schemes * Cycle loan scheme *…
application opening date: 2025-04-25T09:00:00+01:00
notation: 179148
spatial: Knowledge Centre, Old Road Campus Research Building, Headington, Oxford OX3 7DQ
based near: Old Road Campus Research Building
subject: support-technical
application closing date: 2025-05-09T12:00:00+01:00
type: Vacancy
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further particulars: 179148 Job description and selection criteria.pdf

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value: Job description and selection criteria Job title Library Assistant Division Gardens, Libraries and Museums (GLAM) Department Bodleian Libraries Location Knowledge Centre, Old Road Campus Research Building, Headington, Oxford OX3 7DQ Grade and salary Grade 3: £26,948 - £27,838 per annum, pro rata Hours Part time (21.9 hours/0.6 FTE) Contract type Fixed-term until 31st March 2027 Reporting to Knowledge Centre Manager Vacancy reference 179148 Additional information You are required to submit a CV and the attached Supporting Evidence Form with your application, outlining how you meet each of the selection criteria for the role (see the ‘How to Apply’ section for further details). CVs alone will not be considered. Please contact the recruitment team if you require the job description in an alternative format. Closing date 12.00 midday BST Friday 9 May 2025 Job description Overview of the role You may not be expected to carry out all of the duties detailed with this job description when based in this post, the main focus of this role being:  Working on our front line desks undertaking circulation tasks  Registering readers  Helping readers with basic enquiries  Answering basic IT queries The post holder will welcome readers and visitors and administer the library’s admissions procedures, respond to enquiries and provide direction to appropriate services. They will undertake a range of duties on front line desks, at all times providing high quality customer service. The post holder will be expected to complete tasks under general direction and to manage and prioritise their own workload on a day to day basis. The post holder may be required to act as a point of reference for grade 2 library assistants. According to the requirements of local library rotas in force: out of office hours working, lone working during evenings or weekend shifts may be required. The post holder may be required to work at other library locations from time to time. The post holder will work und…

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