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Head of Visitor Experience (Maternity cover)
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comment: Are you the Ashmolean Museum’s Head of Visitor Experience for the next 12 months? **About the role** The Ashmolean Museum’s Visitor Experience team delivers a world class service for every visitor, welcoming them to the museum, answering questions, encouraging donations and other secondary spending, and playing a vital role in the safety and security of our valuable and irreplaceable collections. This is a fixed term, maternity cover post for 12 months, working 37.5 hours per week, including some weekends and Bank Holidays. **About You** * Do you want to lead for a year our large Visitor Experience team, proactively maintaining a high-quality public space environment, providing excellent customer service, while actively engaging with all visitors and adhering to health and safety procedures? * Do you want to develop and implement the departmental plans, ensuring efficient service delivery, providing value for money, while working collaboratively across the Museum and the University of Oxford? * Do you want to be a visible presence in the museum for visitors and team members, as part of the duty management rota that includes weekend and bank holiday working? * Are you experienced in successfully building, developing, motivating, leading, and managing large, multi-disciplined, customer-focussed teams with dynamism, empathy, and resilience? * Are you a problem solver with experience of achieving results in complex, pressured environments, with strict security procedures? * Are you well organised with strong administrative skills and the ability to multitask and prioritise appropriately? **What We Offer** * As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: * An excellent contributory pension scheme * 38 days annual leave * A comprehensive range of childcare services * Family leave schemes * Cycle loan scheme * Discounted bus travel and Season Ticket travel loans More information is av…
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comment: Are you the Ashmolean Museum’s Head of Visitor Experience for the next 12 months? About the role The Ashmolean Museum’s Visitor Experience team delivers a world class service for every visitor, welcoming them to the museum, answering questions, encouraging donations and other secondary spending, and playing a vital role in the safety and security of our valuable and irreplaceable collections. This is a fixed term, maternity cover post for 12 months, working 37.5 hours per week, including some weekends and Bank Holidays. About You Do you want to lead for a year our large Visitor Experience team, proactively maintaining a high-quality public space environment, providing excellent customer service, while actively engaging with all visitors and adhering to health and safety procedures? Do you want to develop and implement the departmental plans, ensuring efficient service delivery, providing value for money, while working collaboratively across the Museum and the University of Oxford? Do you want to be a visible presence in the museum for visitors and team members, as part of the duty management rota that includes weekend and bank holiday working? Are you experienced in successfully building, developing, motivating, leading, and managing large, multi-disciplined, customer-focussed teams with dynamism, empathy, and resilience? Are you a problem solver with experience of achieving results in complex, pressured environments, with strict security procedures? Are you well organised with strong administrative skills and the ability to multitask and prioritise appropriately? What We Offer As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: An excellent contributory pension scheme 38 days annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme Discounted bus travel and Season Ticket travel loans More information is available at https://hr.admin.ox.ac.uk/s…
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further particulars: Job Description 171713 - Head of Visitor Experience (Maternity Cover)
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salary: Standard Grade 8: £45,585 per annum*
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spatial: Ashmolean Museum, Beaumont Street, Oxford, OX1 2PH
subject: professional-management
application opening date: 2024-03-22T09:00:00+00:00

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Finance Operations Lead
organization part: Ashmolean Museum
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salary: Standard Grade 5: starting from £28,759 per annum
comment: **THIS IS A RE-ADVERTISEMENT OF RECENT VACANCY 170884, PREVIOUS APPLICANTS NEED NOT APPLY** **About the role** Based in the beautiful Ashmolean Museum, you will support a wide range of day- to-day finance operations activities such as accounts payable, accounts receivable, expense claims, Barclaycard reconciliations, and access to finance systems. You will be the first point of contact for finance enquiries in relation to financial processes and procedures and will be responsible for the training needs of those involved in these processes. This is a permanent, full-time position working 36.5 hours per week, 9am – 5pm. We support flexible remote working and at present but you will be required to work 60% of your time on-site. This is a perfect opportunity if you want to develop your finance career further and continue studying towards an accountancy qualification. For general enquiries or process-related enquiries, please contact our Recruitment Team (recruitment@glam.ox.ac.uk ). **About You** We are looking for a “people person” as you will work with key stakeholders at all levels such as museum staff, external supporters/suppliers, and other management teams. Due to the nature of the tasks you will be performing, a high level of accuracy and numeracy is key. As part of a small finance team, you will be able to work collaboratively and independently and proactively to identify more effective processes/ways of working. You will manage a varied workload, so being willing to work flexibly is essential. You must be competent in using Microsoft Word, Excel, PowerPoint, SharePoint, financial systems, and databases, but we are also happy to provide training when necessary. **What We Offer** As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: * An excellent contributory pension scheme * 38 days of annual leave * A comprehensive range of childcare services * Family leave schemes * Cycle loan…
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contact: Recruitment team
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subject: support-technical
application opening date: 2024-04-02T09:00:00+01:00
spatial: Ashmolean Museum, Beaumont Street, Oxford, OX1 2PH
application closing date: 2024-05-07T12:00:00+01:00
comment: THIS IS A RE-ADVERTISEMENT OF RECENT VACANCY 170884, PREVIOUS APPLICANTS NEED NOT APPLY About the role Based in the beautiful Ashmolean Museum, you will support a wide range of day-to-day finance operations activities such as accounts payable, accounts receivable, expense claims, Barclaycard reconciliations, and access to finance systems. You will be the first point of contact for finance enquiries in relation to financial processes and procedures and will be responsible for the training needs of those involved in these processes. This is a permanent, full-time position working 36.5 hours per week, 9am – 5pm. We support flexible remote working and at present but you will be required to work 60% of your time on-site. This is a perfect opportunity if you want to develop your finance career further and continue studying towards an accountancy qualification. For general enquiries or process-related enquiries, please contact our Recruitment Team (recruitment@glam.ox.ac.uk ). About You We are looking for a “people person” as you will work with key stakeholders at all levels such as museum staff, external supporters/suppliers, and other management teams. Due to the nature of the tasks you will be performing, a high level of accuracy and numeracy is key. As part of a small finance team, you will be able to work collaboratively and independently and proactively to identify more effective processes/ways of working. You will manage a varied workload, so being willing to work flexibly is essential. You must be competent in using Microsoft Word, Excel, PowerPoint, SharePoint, financial systems, and databases, but we are also happy to provide training when necessary. What We Offer As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including: An excellent contributory pension scheme 38 days of annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme Discounted bus trav…
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Event Operations Manager
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comment: About the role The Ashmolean Museum is welcoming applications for our Event Operations Manager. This role sits within the commercial team at the Ashmolean museum and is responsible for managing and planning all commercial event operations in the museum. The role plays an integral part in the operational delivery of a variety of events the department hosts. It is a fast-paced environment with multiple activities to manage at the same time. The role holder will collaborate with internal and external stakeholders in a professional and effective manner, providing exceptional customer service, diplomacy and confidentiality as necessary. The role holder will line manage two part-time event coordinators and a team of up to 30 variable hours event assistants during peak periods. This is permanent, full-time role with a requirement to be able to work flexibly over 7 days a week including evenings, weekends and bank holidays. This role includes a moderate amount of activity, including lifting and moving objects, actively moving around the museum space including climbing stairs to those areas not accessible by lift – all necessary health and safety training will be provided. About You You will have proven excellent operational and organisational skills, enabling events to run smoothly and safely in the Museum’s galleries. You will also be adaptable to changing circumstances, calm under pressure and able to deal with situations and people politely and diplomatically. You will have a strong understanding of event health and safety and be confident liaising with multiple teams such as Security and Visitor Experience to ensure the efficient running of events across the Museum. You will be a confident communicator with internal teams and the public, balancing the needs of the museum alongside the requirement to generate commercial income. You will be familiar with recruiting, managing and training a pool of variable hours event assistants and supervisors to ensure we maintain our h…
contact: Recruitment team
based near: Ashmolean Museum
application closing date: 2024-05-07T12:00:00+01:00
spatial: Ashmolean Museum, Beaumont Street, Oxford, OX1 2PH
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application opening date: 2024-04-19T09:00:00+01:00
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further particulars: 172212 Job Description and Selection Criteria.pdf
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comment: **About the role** The Ashmolean Museum is welcoming applications for our Event Operations Manager. This role sits within the commercial team at the Ashmolean museum and is responsible for managing and planning all commercial event operations in the museum. The role plays an integral part in the operational delivery of a variety of events the department hosts. It is a fast-paced environment with multiple activities to manage at the same time. The role holder will collaborate with internal and external stakeholders in a professional and effective manner, providing exceptional customer service, diplomacy and confidentiality as necessary. The role holder will line manage two part-time event coordinators and a team of up to 30 variable hours event assistants during peak periods. This is permanent, full-time role with a requirement to be able to work flexibly over 7 days a week including evenings, weekends and bank holidays. This role includes a moderate amount of activity, including lifting and moving objects, actively moving around the museum space including climbing stairs to those areas not accessible by lift – all necessary health and safety training will be provided. **About You** You will have proven excellent operational and organisational skills, enabling events to run smoothly and safely in the Museum’s galleries. You will also be adaptable to changing circumstances, calm under pressure and able to deal with situations and people politely and diplomatically. You will have a strong understanding of event health and safety and be confident liaising with multiple teams such as Security and Visitor Experience to ensure the efficient running of events across the Museum. You will be a confident communicator with internal teams and the public, balancing the needs of the museum alongside the requirement to generate commercial income. You will be familiar with recruiting, managing and training a pool of variable hours event assistants and supervisors to ensure we mainta…

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value: Job description and selection criteria Job title Event Operations Manager Division Gardens, Libraries and Museums (GLAM) Department Ashmolean Museum Location Ashmolean Museum, Beaumont Street, Oxford, OX1 2PH Grade and salary Grade 6*: starting from £32,332 per annum Hours Full time (37.5 hours per week)** Contract type Permanent Reporting to Anna Munday (Head of Events and Catering) Vacancy reference 172212 *An automatic annual increment each year will be paid up to (and not including) the discretionary range within the University of Oxford’s Grade 6 salary scale. **There is a requirement to be able to work flexibly over 7 days a week including evenings, weekends and bank holidays. Additional information You are required to submit a CV and a supporting statement with your application, outlining how you meet each of the selection criteria for the role (see the ‘How to Apply’ section for further details). CVs or supporting statements submitted on their own will not be considered. This role is based at the Ashmolean Museum. You may be required to work from an alternative locations as necessary. This role includes a moderate amount of activity, including lifting and moving objects, actively moving around the museum space including climbing stairs to those areas not accessible by lift – all necessary health and safety training will be provided. Please contact the recruitment team if you require the job description in an alternative format. Closing date 12.00 midday GMT/BST Tuesday 7 May 2024 Job description Overview of the role The Ashmolean seeks an organised, adaptable, enthusiastic and customer-focused Event Operations Manager. The role is responsible for managing and planning all commercial event operations in the museum. It is an interesting, varied and challenging role, reporting directly to the Head of Events and Catering. The role plays an integral part in the operational delivery of a variety of events the department hosts. It is a fast-paced environment with m…

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value: Job description and selection criteria Job title Head of Visitor Experience (maternity cover) Division Gardens, Libraries and Museums (GLAM) Department Ashmolean Museum Ashmolean Museum, Beaumont Street, Oxford, OX1 2PH Location Based in the office every day, including 3-4 weekend days per month and some Bank Holidays (for which time-off-in-lieu is provided) Grade and salary Grade 8: £ 45,585 per annum* Hours Full time (37.5 hours) Contract type Fixed term: 15 July 2024 – 31 July 2025 Reporting to Director of Audiences & Content Vacancy reference 171713 * An automatic annual increment each year will be paid up to (and not including) the discretionary range within the University of Oxford’s Grade 8 salary scale. Additional information You are required to submit a CV and a supporting statement (800 words maximum) with your application, outlining how you meet each of the selection criteria for the role (see the ‘How to Apply’ section for further details). Please contact the Recruitment Team if you require the job description in an alternative format. Closing date 12:00 midday (BST) on Monday 22 April 2024 Job description Overview of the role The Ashmolean Museum’s Visitor Experience team is the Audience & Content Directorate largest team. In addition to over 60 members of staff, the team benefits from the services of a large cohort of volunteers. The team needs to deliver a world class service for every visitor, welcoming them to the museum, answering questions about collections and facilities, encouraging donations and other secondary spending, on which the museum’s financial sustainability depends, and playing a vital role in the safety and security of our valuable and irreplaceable collections. As a Head of Team, the post holder has, currently, full management responsibility for delivering the strategy for the Visitor Service and Volunteer functions ensuring an exceptional experience for all visitors. You will be responsible for creating an atmosphere of pride in ou…

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