Systems Administrator and IT Support Specialist

Oxford University Department for Continuing Education (OUDCE) is looking for
an experienced Systems Administrator and IT Support Specialist for our
Technology-Assisted Lifelong Learning (TALL) unit.





**About the role**



Joining our friendly and highly creative online learning team, you will be
responsible for maintaining the servers, systems and applications that support
our online course delivery, as well as providing tier three technical support
to students, tutors and staff.





You will be the senior administrator of our Virtual Learning Environment, a
customised version of Moodle, as well as the infrastructure that supports it.
You will be supported by a committed multidisciplinary team.





This is a full-time position, available on a permanent contract. We offer
flexible hybrid work options. Most of our team is in the office at least two
days a week. You’ll need to be able to attend on-site in the event of any
serious outages.





**About you**



You will have professional experience of installation, management and system
administration on Linux and managing a web application or service with large
numbers of external users.





You will be experienced in the routine maintenance cycle required to keep
production services running safely. It is also important that you are
comfortable communicating clearly with non-technical colleagues and end users
both verbally and in writing.





This is varied and interesting role and would suit someone who:





• Enjoys working with people



• Is a reliable and dependable “safe pair of hands”



• Is confident supporting a range of IT platforms and services.



• Is vigilant about security and data safety



• Pays attention to detail



• Loves solving problems



• Is adaptable and eager to learn new things





If this sounds like you, we’d love to hear from you!





**About us**



TALL is an innovative team that designs, produces, maintains and supports
online courses across a wide range of disciplines. We create high-quality
learning experiences for OUDCE and other departments in the University and
undertake research and development in the technology and pedagogy of online
learning to support this work. TALL currently has 20 members of staff.





OUDCE provides opportunities for people from a wide variety of backgrounds to
benefit from the University’s rich and unique resources. We are ambitious and
forward-thinking, with a strong sense of identity and community. Our mission
is to inspire people locally, nationally and globally by extending access to
Oxford’s world-class teaching and resources through flexible and inclusive
opportunities for study and research.





Colleagues uphold the uphold the Mission, Vision and Values of the Department
and actively promote a culture of equality, diversity and inclusion.





**What we offer**



Your happiness and wellbeing at work matters to us, so we offer a range of
family friendly and financial benefits including:





• An excellent contributory pension scheme



• 38 days’ annual leave



• A comprehensive range of childcare services



• Family leave schemes



• Cycle loan scheme



• Membership to a variety of social and sports clubs



• Discounted bus travel and Season Ticket travel loans





**Application process**



You will be required to upload a covering letter/supporting statement, CV and
the details of two referees as part of your online application.





To make informal enquiries about the post please contact
personnel@conted.ox.ac.uk





The closing date for applications is **12 noon on Friday 12 July 2024**.





Interviews will take place **Wednesday 07 August 2024**.





Bring your expertise to the University of Oxford and be a part of a community
that values creativity, diversity, and excellence.





The University of Oxford is an equal opportunity employer and welcomes
applications from individuals regardless of their background.