Digital Transformation Manager

<div xmlns="http://www.w3.org/1999/xhtml"> <p></p><div><strong>About the Blavatnik School of Government</strong></div><br> <div>&#160;</div><br> <div>Our vision is of a world better led, a world better served and a world better governed. We are a global school committed to improving the quality of government and public policymaking worldwide, through three routes:&#160;<strong>teaching</strong>&#160;<strong>current and future leaders</strong>;&#160;<strong>generating</strong>&#160;<strong>research with impact</strong>; and&#160;<strong>engaging</strong>&#160;<strong>with governments and practitioners</strong>.</div><br> <div>&#160;</div><br> <div><strong>What we offer</strong></div><br> <div>&#160;</div><br> <div>The School is a collaborative, friendly, and dynamic department based in an award-winning building in Oxford. We host regular events and talks with well-known guest speakers &#8211; all of which are open to staff. On the social side, we have regular coffee/cake mornings for staff, a family-friendly Halloween event, and Christmas and summer parties.</div><br> <div>&#160;</div><br> <div>As an employer, we genuinely care about our employees&#8217; wellbeing and this is reflected in the range of benefits that we offer including:</div><br> <ul><br> <li>An excellent contributory pension scheme</li><br> <li>38 days&#8217; annual leave</li><br> <li>Family leave schemes and a comprehensive range of childcare services</li><br> <li>Cycle loan scheme and discounted bus travel and Season Ticket travel loans</li><br> <li>Membership to a variety of social and sports clubs</li><br> <li>Opportunities for remote working.</li><br> </ul><br> <div>More information about working at the School can be found on our<a rel="nofollow" href="https://www.bsg.ox.ac.uk/workforus">&#160;jobs page</a></div><br> <div>&#160;</div><br> <div><strong>About the Role</strong></div><br> <div>&#160;</div><br> <div>We are seeking a Digital Transformation Manager who will lead the School's digital transformation. This will start with, but not be limited to, <strong>CRM system management</strong>, integration, and optimisation to meet School needs. Ensure compliance with data protection laws and train staff on effective CRM use. AnalySe CRM data for actionable insights and continually improve system performance.</div><br> <div>&#160;</div><br> <div><strong>Horizon scanning and leveraging new technology:&#160;</strong>Identify and integrate emerging technologies and AI to enhance operations. Automate manual processes, increase efficiency, and provide digital transformation advice to teams and leaders.</div><br> <div>&#160;</div><br> <div><strong>Data-driven initiatives:</strong> develop and implement a data strategy to improve reporting and decision-making. Provide insights and dashboards to support performance and integrate systems for better data clarity.</div><br> <div>&#160;</div><br> <div><strong>Project management:</strong> manage digital transformation projects from planning to completion, ensuring alignment with strategic goals. Foster collaboration, provide updates to leadership, and promote best practices in project management.</div><br> <div>&#160;</div><br> <div><strong>Stakeholder engagement:</strong> collaborate with academic, research, and professional teams to address digital transformation needs. Build relationships, lead workshops, and establish knowledge-sharing communities to drive innovation.</div><br> <div>&#160;</div><br> <div><strong>About You</strong></div><br> <div>&#160;</div><br> <div>You will have a&#160;degree or equivalent professional qualification and/or substantial relevant experience in CRM management or similar systems and/or project management; have proven experience in managing and optimising CRM and/or similar systems, including implementation; a&#160;strong track record of delivering complex projects on time, within scope, and budget; advanced analytical skills, with the ability to interpret data, generate insights, and provide actionable recommendations;&#160;demonstrated ability to engage and collaborate with diverse stakeholders, including senior management, technical teams, and end-users;&#160;excellent written and verbal communication skills, including the ability to present complex information clearly to non-specialist audiences;&#160;strong organisational skills with the ability to prioritise tasks effectively and manage competing deadlines; and a&#160;sound understanding of IT systems, digital tools, and emerging technologies relevant to CRM and project delivery and an ability to apply those to improving business impact and efficiency</div><br> <div>&#160;</div><br> <div><strong>Application Process</strong></div><br> <div>&#160;</div><br> <div>Please upload&#160;<a rel="nofollow" href="https://www.jobs.ox.ac.uk/cv-and-supporting-statement">a supporting statement</a>&#160;that outlines how you meet the selection criteria in your own words, along with your CV and the details of two referees as part of your online application.</div><br> <div>&#160;</div><br> <div>The closing date for applications is&#160;<strong>12 noon (UK time) on Monday 3 February 2025.</strong></div><br> <div>&#160;</div><br> <div>We anticipate that interviews will take place during week commencing 17 February 2025.</div> </div>