Head of Student Experience (Student and Academic Success)

<div xmlns="http://www.w3.org/1999/xhtml"> <p></p><div>Grade 8: &#163;45,585 - &#163;54,395 per annum</div><br> <div>Permanent</div><br> <div>&#160;</div><br> <div>Oxford Sa&#239;d Online is embarking on an exciting new venture, creating innovative online programs that transcend boundaries. We're looking for a dynamic and strategic leader to join us as the Head of Student Experience. If you're passionate about driving student success in the digital learning landscape, this is an opportunity to shape the future of education.</div><br> <div>&#160;</div><br> <div>As the Head of Student Experience, you'll be at the forefront of curating a dynamic virtual campus where cutting-edge learning methodologies intersect with faculty expertise. You'll orchestrate a symphony of educational prowess, collaborating with Head Tutors, Tutors, and faculty members to enhance participant engagement and foster meaningful discussions.</div><br> <div>&#160;</div><br> <div>Key Responsibilities:</div><br> <ul><br> <li>Set clear goals, foster transparent communication, and manage performance for the Student and Academic Success teams.</li><br> <li>Develop and implement a strategic roadmap for enhancing student experiences, driving retention, satisfaction, and academic success through data-driven decision-making.</li><br> <li>Design and implement procedures and processes, oversee operational management, and champion continuous improvement efforts.</li><br> <li>Manage resource planning, personnel management, and lead projects that enhance participant learning and academic integration.</li><br> <li>Promote high performance, provide training and development, and foster a culture of continuous improvement and innovation.</li><br> </ul><br> <div>The ideal candidate will have demonstrated leadership experience in student experience, academic management, and online education. They will also possess a proven track record of driving student retention, satisfaction, and academic outcomes.</div><br> <div>&#160;</div><br> <div>Further information on this role can be found in the job description.</div><br> <div>&#160;</div><br> <div>The Sa&#239;d Business School offers very generous benefits, some of which are:</div><br> <ul><br> <li>Generous holiday allowance of 38 days including bank holidays</li><br> <li>Hybrid working</li><br> <li>Membership of the Oxford staff pension scheme</li><br> <li>Discounted bus travel</li><br> <li>Subsidised onsite catering</li><br> <li>Cycle loan scheme</li><br> <li>Plus, many other University benefits</li><br> </ul><br> <div><strong>All applications must include a CV, current salary and Supporting Statement/Cover Letter.</strong></div><br> <div>&#160;</div><br> <div>For further guidance and support, please visit&#160;<a rel="nofollow" href="https://www.jobs.ox.ac.uk/how-to-apply">https://www.jobs.ox.ac.uk/how-to-apply</a>.</div><br> <div>&#160;</div><br> <div><strong>This role is being managed by Martin Hawes, The Edge Selection. Please email Martin on <a rel="nofollow" href="mailto:mgh@theedgeselection.co.uk">mgh@theedgeselection.co.uk</a> to apply. Please do NOT click on the 'Apply Now' button below.</strong></div><br> <div>&#160;</div><br> <div><strong>The closing date for applications is 1 December 2023 at 12.00 noon.</strong></div> </div>