IT Support Officer
Applications for this vacancy closed on 30 April 2024 at 12:00PM
**Join Our Team as an IT Support Officer**
We are seeking to appoint an enthusiastic and dedicated IT Support Officer to
join our dynamic team. This is an excellent opportunity to work in a thriving
environment where you'll encounter a diverse range of tasks and technologies,
providing you with a fulfilling and rewarding role.
The expansion of our Department and the increasing workload of our Information
Technology Office have created the need for a talented IT Support Officer like
you.
This is a full-time position, available on a permanent contract.
**About the role**
As our IT Support Officer, you'll be the first point of contact for staff,
tutors and students, providing essential support and advice on IT matters.
Your primary duties will include:
- Offering first-line IT support for PC and Mac devices, including troubleshooting SSO and MFA issues.
- Handling activation code requests and resolving IT issues both in person and remotely.
- Investigating telephone and wireless network issues and performing network cabling and patching as required.
- Managing equipment procurement and maintenance, including hardware/software installation and printer maintenance.
- Ensuring compliance with legislative and University cybersecurity and data protection policies.
You'll have the chance to work alongside experienced professionals and gain
exposure to a wide array of tasks, technologies and systems. This role offers
ample scope for training and professional development, allowing you to enhance
your skills and grow in your career.
**About you**
You will have prior IT support experience in a university or business
environment. You will have excellent personal skills, the ability to work well
under pressure, and a good sense of humour and patience. Strong attention to
detail and a good working knowledge of Microsoft Office and Windows 10 are
also essential requirements of the role, together with experience with
laptop/desktop installation, configuration, and printer maintenance.
**About us**
OUDCE provides opportunities for people from a wide variety of backgrounds to
benefit from the University’s rich and unique resources. We are ambitious and
forward-thinking, with a strong sense of identity and community. Our mission
is to inspire people locally, nationally and globally by extending access to
Oxford’s world-class teaching and resources through flexible and inclusive
opportunities for study and research.
Colleagues uphold the uphold the Mission, Vision and Values of the Department
and actively promote a culture of equality, diversity and inclusion.
**What we offer**
Your happiness and wellbeing at work matters to us, so we offer a range of
family friendly and financial benefits including:
• An excellent contributory pension scheme
• 38 days’ annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans
**Application process**
You will be required to upload a covering letter/supporting statement showing
how you meet the criteria as set out in the job description, together with a
CV and the details of two referees as part of your online application.
To make informal enquiries about the post please contact
jon.burt@conted.ox.ac.uk
The closing date for applications is 12 noon on 30 April 2024
Bring your expertise to the University of Oxford and be a part of a community
that values creativity, diversity, and excellence.
The University of Oxford is an equal opportunity employer and welcomes
applications from individuals regardless of their background.
We are seeking to appoint an enthusiastic and dedicated IT Support Officer to
join our dynamic team. This is an excellent opportunity to work in a thriving
environment where you'll encounter a diverse range of tasks and technologies,
providing you with a fulfilling and rewarding role.
The expansion of our Department and the increasing workload of our Information
Technology Office have created the need for a talented IT Support Officer like
you.
This is a full-time position, available on a permanent contract.
**About the role**
As our IT Support Officer, you'll be the first point of contact for staff,
tutors and students, providing essential support and advice on IT matters.
Your primary duties will include:
- Offering first-line IT support for PC and Mac devices, including troubleshooting SSO and MFA issues.
- Handling activation code requests and resolving IT issues both in person and remotely.
- Investigating telephone and wireless network issues and performing network cabling and patching as required.
- Managing equipment procurement and maintenance, including hardware/software installation and printer maintenance.
- Ensuring compliance with legislative and University cybersecurity and data protection policies.
You'll have the chance to work alongside experienced professionals and gain
exposure to a wide array of tasks, technologies and systems. This role offers
ample scope for training and professional development, allowing you to enhance
your skills and grow in your career.
**About you**
You will have prior IT support experience in a university or business
environment. You will have excellent personal skills, the ability to work well
under pressure, and a good sense of humour and patience. Strong attention to
detail and a good working knowledge of Microsoft Office and Windows 10 are
also essential requirements of the role, together with experience with
laptop/desktop installation, configuration, and printer maintenance.
**About us**
OUDCE provides opportunities for people from a wide variety of backgrounds to
benefit from the University’s rich and unique resources. We are ambitious and
forward-thinking, with a strong sense of identity and community. Our mission
is to inspire people locally, nationally and globally by extending access to
Oxford’s world-class teaching and resources through flexible and inclusive
opportunities for study and research.
Colleagues uphold the uphold the Mission, Vision and Values of the Department
and actively promote a culture of equality, diversity and inclusion.
**What we offer**
Your happiness and wellbeing at work matters to us, so we offer a range of
family friendly and financial benefits including:
• An excellent contributory pension scheme
• 38 days’ annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans
**Application process**
You will be required to upload a covering letter/supporting statement showing
how you meet the criteria as set out in the job description, together with a
CV and the details of two referees as part of your online application.
To make informal enquiries about the post please contact
jon.burt@conted.ox.ac.uk
The closing date for applications is 12 noon on 30 April 2024
Bring your expertise to the University of Oxford and be a part of a community
that values creativity, diversity, and excellence.
The University of Oxford is an equal opportunity employer and welcomes
applications from individuals regardless of their background.
| dc:spatial |
Department for Continuing Education, Rewley House, central Oxford & Ewert House, Summertown
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| Subject | |
| oo:contact | |
| oo:formalOrganization | |
| oo:organizationPart | |
| vacancy:applicationClosingDate |
2024-04-30 12:00:00+01:00
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| vacancy:applicationOpeningDate |
2024-04-15 09:00:00+01:00
|
| vacancy:furtherParticulars | |
| vacancy:internalApplicationsOnly |
False
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| vacancy:salary | |
| type | |
| comment |
Join Our Team as an IT Support Officer We are seeking to appoint an enthusiastic and dedicated IT Support Officer to join our dynamic team. This is an excellent opportunity to work in a thriving environment where you'll encounter a diverse range of tasks and technologies, providing you with a fulfilling and rewarding role. The expansion of our Department and the increasing workload of our Information Technology Office have created the need for a talented IT Support Officer like you. This is a full-time position, available on a permanent contract. About the role As our IT ... **Join Our Team as an IT Support Officer**
We are seeking to appoint an enthusiastic and dedicated IT Support Officer to join our dynamic team. This is an excellent opportunity to work in a thriving environment where you'll encounter a diverse range of tasks and technologies, providing you with a fulfilling and rewarding role. The expansion of our Department and the increasing workload of our Information Technology Office have created the need for a talented IT Support Officer like you. This is a full-time position, available on a permanent contract. **About the role** As our IT Support Officer, you'll be ... |
| label |
IT Support Officer
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| notation |
172364
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| based near | |
| page |