Administrative Assistant

## Responsibilities



• Act as first point of contact in the administration office for students,
staff and visitors. Respond to general enquiries interpreting university and
external regulations as appropriate



• Monitor and action new email enquiries sent to the Occupational Health team



• Provide administrative support for the OH team



• Provide administrative and clerical support to clinical activity within the
OH office, in particular client appointments and the maintenance of the OH
records



• Work closely with other administrators to ensure continued and consistent
provision of services



• Attend meetings including training sessions, and contribute to project work
when required



• Attend appropriate training on OH and HR systems and procedures



• Accurately maintain all confidential files and clinical data taking account
of the GDPR, patient confidentiality, and Information Security policies



• Follow administrative procedures, write new office procedures and set up new
office systems



• Compile agendas and draft minutes for team meetings





## Selection criteria



### Essential selection criteria



• Experience of managing administrative processes and reception or customer
facing work



• Ability to interpret, apply and communicate regulations and procedures



• The ability to work independently, with minimum supervision, and a
willingness to resolve situations, as well as knowing when to refer issues to
others



• The ability to organise own workload and to work to deadlines, evidenced by
formal qualifications at (for example BTEC ND, NVQ Level 3 or equivalent)
and/or significant work experience at a similar level



• Ability to organise events and make administrative arrangements



• Ability to use standard computer programs (Outlook, Word, Excel) and have
experience of using a database



• Previous experience of working as part of a team in an office environment



### Desirable selection criteria



• Experience of working within an HE institution or within a service industry
environment



• Some experience of clinical administration, including the ability to be
numerate and accurate, with excellent attention to detail and a methodical
approach





Only applications recieved before 12 noon on 3 June 2024 can be considered for
this role.