Graduate Admissions Manager

The University of Oxford is a stimulating work environment, which enjoys an
international reputation as a world-class centre of excellence. Our research
plays a key role in tackling many global challenges, from reducing our carbon
emissions to developing vaccines during a pandemic.





**Department:**



The Graduate Admissions and Recruitment Office plays a key role in supporting
applicants for graduate study at the University of Oxford through all stages
of the application process, providing information to applicants directly,
processing applications and providing internal guidance and support.





We are looking for an enthusiastic and committed individual to join the
Graduate Admissions and Recruitment (GAR) team. This role will provide
leadership in coordinating and supporting a network of graduate admissions
administrators in academic departments across the University.





**What We Offer**





As an employer, we genuinely care about our employees’ wellbeing and this is
reflected in the range of benefits that we offer including:





• An excellent contributory pension scheme



• 38 days annual leave



• A comprehensive range of childcare services



• Family leave schemes



• Cycle loan scheme



• Discounted bus travel and Season Ticket travel loans



• Membership to a variety of social and sports clubs





This role also offers the opportunity for hybrid working





**About the Role**





The post-holder will provide leadership and coordination to administrators in
academic departments, including managing the flourishing Community of
Practice. The role includes delivering expert and timely advice on graduate
admissions policies and procedures, identifying where additional support may
be required and engaging with departments to explore how this can best be
provided. The post-holder will develop and deliver training to departmental
administrators, and ensure that the graduate admissions online handbook
accurately covers each admissions process. The role also involves identifying
and championing system improvements that will improve the productivity of
administrators in departments. The post-holder will also manage one Graduate
Admissions Administrator.





The post-holder will work closely with the Head of Graduate Admissions
Operations and other graduate admissions managers to ensure the provision of
excellent, customer-focussed support for the graduate admissions operation.
They will deliver a high level of customer service, involving contact with a
broad range of people, including academic departments, applicants, students,
academics, college and outside agencies. In addition to managing internal
enquiries, the post-holder will assist the operations team with other
activities in the different areas of operation during periods of high
workload.








**About You**



You will require considerable experience of working in a customer-focussed
arena with the proven ability to build relationships, provide leadership and
influence stakeholders. You will have a clear understanding of issues
affecting administrators in a university academic department. You will have
experience of working with business processes and systems, as well as
proposing improvements. You will have strong communication skills, being able
to exercise discretion and judgement. You will display high attention to
detail and accuracy, strong verbal and written communications skills and be
able to work well, both independently and within a team.








**Application Process**





You will be required to upload a covering letter/supporting statement, CV and
the details of two referees as part of your online application.





The closing date for applications is **3 December 2024. **





Interviews will take place during the week commencing **16 December 2024** and
will be face to face.