Facilities Support Assistant

<div xmlns="http://www.w3.org/1999/xhtml"> <p></p><div><strong>Are you ready to make a difference in a facility support role?</strong></div><br> <div>&#160;</div><br> <div>We are seeking a Facilities Support Assistant to join our dedicated and diverse team. This role is pivotal in ensuring our university buildings run smoothly and provide a safe, welcoming atmosphere for students, staff, and visitors.</div><br> <div>&#160;</div><br> <div>The University of Oxford is a renowned institution with an international reputation for excellence. We are dedicated to addressing global challenges through innovative research and innovation, from reducing our carbon emissions to developing vaccines during a pandemic.</div><br> <div>&#160;</div><br> <div>As a Facilities Support Assistant, you will be at the heart of our mission to support world-class education and research. Your contributions will directly enhance the daily experiences of our university community.</div><br> <div>You will work closely with a supportive team that values teamwork, integrity, and innovation.</div><br> <div>&#160;</div><br> <div><strong>Job Title:</strong> Facilities Support Assistant</div><br> <div><strong>Department:</strong> Estates Services, Facilities Management</div><br> <div><strong>Grade &amp; Salary:</strong> Grade 3 - &#163;26948 - 27838</div><br> <div><strong>Location:</strong> Manor Road Building (and related FM Ops sites), Oxford, UK.</div><br> <div><strong>Contract Type:</strong> Permanent</div><br> <div><strong>Hours:</strong> Part-Time; 20 hours per week</div><br> <div>&#160;</div><br> <div><strong>About Us</strong></div><br> <div>&#160;</div><br> <div>The University of Oxford&#8217;s Estates Services department provides facilities management services for the University&#8217;s estate. Our facilities teams take pride in maintaining a professional, efficient and welcoming environment for staff, students and visitors across our sites.</div><br> <div>&#160;</div><br> <div>We are looking for someone who shares our commitment to providing excellent service and upholding the University&#8217;s standards. You will be part of a growing facilities management function with opportunities to develop your skills and career within the department.</div><br> <div>&#160;</div><br> <div>The University of Oxford is a world-leading educational institution with a mission to engage in research and education for the benefit of society. Join us and you&#8217;ll become part of a diverse, international community, with access to excellent benefits and a stimulating culture.</div><br> <div>&#160;</div><br> <div><strong>About the Role</strong></div><br> <div>&#160;</div><br> <div>We are looking for a proactive Facilities Support Assistant to join our team providing front-of-house services at our Manor Road Building and the St Cross Building. As a Facilities Support Assistant, you could work across a number of University sites managed by FM Operations. The standard working week for this role is Monday to Friday; 14:00 &#8211; 18:00. Reporting to the Senior Facilities Manager, your responsibilities will include:</div><br> <ul><br> <li>Providing excellent customer service to staff, students and visitors</li><br> <li>Carrying out general building checks and maintenance tasks</li><br> <li>Leading on locking and securing the buildings each evening</li><br> <li>Setting up rooms for meetings and events; including food and drinks.</li><br> <li>Assisting with cleaning duties and external area upkeep</li><br> <li>Following health and safety procedures</li><br> <li>Being flexible to cover for teammates and work overtime when needed</li><br> <li>Have a working understanding, or the willingness to learn basic controls on the building systems &#8211; i.e. BMS, Planon etc</li><br> <li>Fault-finding at a basic level on IT/AV equipment</li><br> <li>Liaise with University Suppliers and service providers as appropriate</li><br> <li>You will be trained to be a first aider and a fire warden for the buildings at site</li><br> <li>This role will involve some manual handling and lone working however training will be provided. The role involves occasionally handling alcoholic beverages.</li><br> </ul><br> <div><strong>About You</strong></div><br> <div>&#160;</div><br> <div>You will have:</div><br> <ul><br> <li>The ability to work independently with minimal supervision</li><br> <li>Excellent interpersonal and customer service skills</li><br> <li>The confidence to complete some manual handling duties</li><br> <li>Strong communication skills to be able to confidently communicate to members of the public, students and academic staff with courtesy and politeness</li><br> <li>Positive attitude with a flexible approach to your work</li><br> <li>Adaptable to changing priorities</li><br> <li>Great timekeeping and reliability</li><br> <li>Be well presented and be able to deal effectively, efficiently and calmly with a wide range of visitors and staff</li><br> </ul><br> <div>It would be desirable to have:</div><br> <ul><br> <li>Basic DIY skills such as picture hanging, furniture building etc.</li><br> <li>Good IT and admin skills e.g. email and internet search</li><br> </ul><br> <div><strong>Application Process:</strong></div><br> <div>&#160;</div><br> <div>To apply for this position, please submit the following documents as part of your online application:</div><br> <div>&#160;</div><br> <div>&#8226;&#160;&#160;&#160;&#160;&#160;&#160; 1x Covering letter/supporting statement</div><br> <div>&#8226;&#160;&#160;&#160;&#160;&#160;&#160; 1x Curriculum vitae (CV)</div><br> <div>&#8226;&#160;&#160;&#160;&#160;&#160;&#160; Contact details of two referees (only contacted if you are successful)</div><br> <div>&#160;</div><br> <div>Only applications received&#160;<strong>before 12:00pm on Friday 29th November 2024 can be considered.</strong></div><br> <div>&#160;</div><br> <div>Interviews will be conducted in-person in Oxford on Wednesday 4 December 2024.</div><br> <div>&#160;</div><br> <div>If you're looking for a fulfilling role where your skills make a real impact, please apply.</div><br> <div>&#160;</div> </div>