Senior Project Manager- CRM

**Senior Project Manager – CRM Programme**





**Location:** Central Oxford (with flexibility for hybrid working)



**Contract:** Fixed-term for one year with the potential to extend, subject to
funding





Are you an experienced project manager ready to lead transformative
initiatives in one of the world’s most prestigious institutions? Join the
University of Oxford’s Digital Transformation Programme as a **Senior Project
Manager** for our CRM programme focusing on Marketing, Communications, and
Engagement.





In this pivotal role, you’ll drive the design, development, and delivery of a
cutting-edge CRM solution that supports marketing events, fundraising, and
student/alumni engagement. Collaborating with diverse stakeholders across
functions, colleges, and delivery partners, you'll ensure that the CRM
platform not only meets immediate needs but also aligns with our broader
strategy for digital excellence.





**Key Responsibilities:**





* Manage the end-to-end delivery of the CRM workstream, ensuring governance, risk, and quality management processes are upheld.


* Engage and inspire stakeholders, fostering collaboration and promoting the CRM programme as a transformative opportunity.


* Work closely with Business Change Managers to drive people-focused change and champion new ways of working.


* Partner with delivery teams to achieve sustainable solutions that balance configuration and standardisation.


* Embed a phased approach to data integration, ensuring stakeholder confidence in every step.






**What We ’re Looking For:**





* Proven expertise in managing CRM implementation in complex organisations (Higher Education or charity sector preferred).


* Strong project management skills with experience in Agile methodologies, risk management, and benefits realisation.


* Exceptional ability to build relationships with stakeholders and delivery partners, driving innovative and impactful outcomes.


* A strategic mindset with a collaborative, forward-thinking approach to digital transformation.




This is your chance to play a leading role in reshaping how Oxford engages
with its communities, both now and for the future.





**Application Process **



You will be required to upload a supporting statement, CV and the details of
two referees as part of your online application.





**Ready to lead the way?** Apply by 12 noon on **Tuesday 10 December 2024. **





**Interviews** will take place on the week of **16 December 2024** and take
place in person in Central Oxford.





Join us in delivering solutions that make a lasting difference.