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All vacancies within IT Services
There are currently 12 vacancies within IT Services:
| Title | Closes | Salary |
|---|---|---|
| Deputy Team Leader- Unix Platform Services | April 22, 2025, noon | Standard Grade 9: £55,636 - £64,228 |
| Senior Financial Analyst | April 22, 2025, noon | Standard Grade 8: £48,235 - £57,255 |
| Graduate Recruitment Scheme, IT Services 2025 | April 25, 2025, noon | Standard Grade 6: £34,982 - £40,855 |
| Research Technology Specialist | April 25, 2025, noon | Standard Grade 8: £48,235 - £57,255 |
| Senior Service Desk Analyst | April 25, 2025, noon | Standard Grade 6: £34,982 - £40,855 |
| Head of Communications, Digital and IT | April 28, 2025, noon | Standard Grade 9: £55,636 - £64,228 |
| Head of Practice Management | April 28, 2025, noon | Standard Grade 10: £64,228 - £74,191 |
| Senior Business Analyst- CRM | April 28, 2025, noon | Standard Grade 8: £48,235 - £57,255 |
| Systems Administrator- Microsoft Platform Services Team | April 28, 2025, noon | Standard Grade 7: £38,674 - £46,913 |
| Business Change Manager | May 6, 2025, noon | Standard Grade 8: £48,235 - £57,255 |
| IT Support Architect | May 6, 2025, noon | Standard Grade 7: £38,674 - £46,913 |
| Deputy Team Lead- Microsoft Platform Services Team | May 7, 2025, noon | Standard Grade 9: £55,636 - £64,228 |
Deputy Team Leader- Unix Platform Services
Closes: April 22, 2025, noon; salary: Standard Grade 9: £55,636 - £64,228
<div> <p></p><div><strong>Deputy Team Leader- Unix Platform Services</strong></div><br> <div>Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges—from advancing sustainability to pioneering healthcare solutions—and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.</div><br> <div> </div><br> <div>An exciting opportunity has arisen for a <strong>Deputy Team Leader (Unix Platform Services)</strong> to join us on a <strong>permanent basis</strong>.</div><br> <div> </div><br> <div><strong>About the Department</strong></div><br> <div> </div><br> <ul><br> <li>The <strong>Unix Platform Services Team</strong> sits within <strong>IT Services</strong>, providing the critical infrastructure that underpins the University’s operations.</li><br> <li>We are responsible for designing, maintaining, and developing Unix-based services that support research, teaching, and administration across the institution.</li><br> <li>We are a large team of Systems Engineers and Database Administrators, along with two other Deputy Team Leaders and a Technical Leader. This is a highly collaborative environment, where technical excellence, innovation, and service reliability are at the heart of what we do.</li><br> </ul><br> <div> </div><br> <div><strong>About the Role</strong></div><br> <ul><br> <li>As a key member of the Unix Platform Services Team, you will play a vital leadership role, managing approximately five technical team members and working closely with service and business owners to design, develop, and deliver critical IT services. You will work with the Team Leader and other Deputy Team Leaders to ensure that the whole team works effectively and efficiently to deliver the best level of service possible.</li><br> <li>The department is currently involved in the early stages of the University’s Digital Transformation Programme, which aims to define and implement agile methodologies and a product mindset. This position will be crucial in assisting the team to adapt to these new working methods. In collaboration with the Team Leader, you will develop roadmaps and vision boards, manage backlogs, and plan for long-term work activities. as well as manage backlogs and plan longer-term work.</li><br> <li>Together with the Team Leader and other deputies, you will take ownership of service delivery, continuous improvement, and lifecycle management. In addition, you will engage with stakeholders across the University, representing the team in committees and working groups. This is a fantastic opportunity for an experienced IT professional to lead a team at one of the world’s most prestigious institutions.</li><br> </ul><br> <div> </div><br> <div><strong>What We Offer</strong></div><br> <div>Working at the University of Oxford offers several exclusive benefits, including:</div><br> <ul><br> <li><strong>38 days of annual leave</strong> to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.</li><br> <li><strong>One of the most generous maternity and adoption leave schemes</strong> in UK higher education, offering up to 26 weeks of full-pay leave, followed by additional statutory and unpaid leave options.</li><br> <li><strong>A commitment to hybrid and flexible working</strong> to suit your lifestyle.</li><br> <li><strong>An excellent contributory pension scheme.</strong></li><br> <li><strong>Affordable and sustainable commuting options,</strong> including a cycle loan scheme, discounted bus travel, and season ticket loans.</li><br> <li><strong>Access to a vibrant community</strong> through our social, cultural, and sports clubs.</li><br> </ul><br> <div> </div><br> <div><strong>About You</strong></div><br> <div>We are looking for a skilled IT professional with:</div><br> <ul><br> <li><strong>Proven experience leading and managing technical teams,</strong> including recruitment, development, and performance management.</li><br> <li><strong>Strong knowledge of IT service management</strong> and best practices for IT operations.</li><br> <li><strong>Excellent problem-solving and analytical skills,</strong> with the ability to manage complex projects and IT service operations.</li><br> <li><strong>Outstanding communication and stakeholder management skills,</strong> with experience engaging both technical and non-technical audiences.</li><br> <li><strong>Demonstrable experience of learning technical skills</strong> – you do not need to be a Unix expert, but you will be working with those who are.</li><br> </ul><br> <div> </div><br> <div><strong>Application Process</strong></div><br> <div>If you would like further information about the role, please contact: <strong>Michael Howe</strong>- (michael.howe@it.ox.ac.uk)</div><br> <div> </div><br> <div>To apply, please upload:</div><br> <ul><br> <li>A <strong>covering letter/supporting statement</strong> outlining how you meet the selection criteria.</li><br> <li>Your <strong>CV</strong>.</li><br> <li>The details of <strong>two referees</strong>.</li><br> </ul><br> <div>The closing date for applications is <strong>12 noon on Tuesday 22 April</strong>.</div><br> <div> </div><br> <div>Interviews will take place on <strong>Tuesday 6 and Wednesday 7 May</strong> and will be held <strong>in person in central Oxford.</strong></div> </div>Senior Financial Analyst
Closes: April 22, 2025, noon; salary: Standard Grade 8: £48,235 - £57,255
<div> <p></p><div><strong>Senior Financial Analyst- IT Services</strong></div><br> <div>Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.</div><br> <div> </div><br> <div>An exciting opportunity has arisen for a Senior Financial Analyst to join us on a permanent basis</div><br> <div> </div><br> <div><strong>What We Offer</strong></div><br> <div>Working at the University of Oxford offers several exclusive benefits, such as:</div><br> <ul><br> <li>38 days of annual leave to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.</li><br> <li>One of the most generous maternity and adoption leave schemes in UK higher education, offering up to 26 weeks of full-pay leave, followed by additional statutory and unpaid leave options.</li><br> <li>A commitment to hybrid and flexible working to suit your lifestyle.</li><br> <li>An excellent contributory pension scheme.</li><br> <li>Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.</li><br> <li>Access to a vibrant community through our social, cultural, and sports clubs.</li><br> </ul><br> <div> </div><br> <div><strong>About the Role</strong></div><br> <ul><br> <li>The finance team sits within the Office of the CIO and has a dotted line into Central Finance, via the Divisional Financial Controller for UAS and GLAM.</li><br> <li>This is a key post within a department witnessing significant change as we commercialise our approach to service provision and manage a c. £100m digital transformation programme. As such, we require potential candidates to possess good people, process, IT, and accounting skills ideally proven in a complex and highly distributed organisation.</li><br> <li>The role will be responsible for Project Finance of a project portfolio, as well as I&E of the OCIO directorate. Additional oversight will be had of other portfolios, I&E and transactions through one direct report.</li><br> </ul><br> <div> </div><br> <div><strong>About You</strong></div><br> <ul><br> <li><div>A recognised accountancy qualification (CIMA, ACCA, CIPFA, ACA) with strong accounting knowledge.</div><br> </li><br> <li><div>Extensive experience in a large accounting environment, demonstrating expertise in management accounting, pricing, planning, reporting, and business partnering.</div><br> </li><br> <li><div>Ability to communicate financial terminology, management accounts, and financial processes effectively to non-financial staff.</div><br> </li><br> <li><div>Strong analytical skills with a keen eye for detail.</div><br> </li><br> <li><div>Proven ability to build and maintain effective relationships, gaining the confidence of a wide range of stakeholders.</div><br> </li><br> <li><div>Highly organised with strong coordination skills, ensuring deadlines and project timelines are met.</div><br> </li><br> <li><div>A commitment to maintaining exceptional accuracy in all aspects of the role.</div><br> </li><br> </ul><br> <div> </div><br> <div><strong>Application Process</strong></div><br> <div>To apply, please upload:</div><br> <ul><br> <li>A covering letter/supporting statement</li><br> <li>Your CV</li><br> <li>The details of two referees</li><br> </ul><br> <div> </div><br> <div>The <strong>closing date</strong> for applications is 12 noon on <strong>Tuesday 22 April 2025.</strong></div><br> <div> </div><br> <div><strong>Interviews</strong> will take place <strong>week commencing 5 May 2025</strong> and will be held in person in central Oxford.</div> </div>Graduate Recruitment Scheme, IT Services 2025
Closes: April 25, 2025, noon; salary: Standard Grade 6: £34,982 - £40,855
<div> <p></p><div><strong>Graduate Recruitment Scheme, IT Services 2025</strong></div><br> <div> </div><br> <div><strong>Contract:</strong> <strong>Full Time, Fixed Term (30 months)</strong></div><br> <div> </div><br> <div><strong>Please note-</strong> This role does not meet the criteria for sponsorship under the Skilled Worker Visa. Applicants will need to demonstrate their own right to work for the duration of the fixed term contract.</div><br> <div> </div><br> <div>Are you a recent graduate passionate about digital transformation, project management, and business change?</div><br> <div> </div><br> <div>Join our dynamic IT Services team at the University of Oxford and kick-start your career with our Graduate Recruitment Scheme; designed for 2024 and 2025 graduates. This is your opportunity to develop the next generation of IT professionals whilst gaining hands-on experience in Project Management, Business Analysis, and Business Change & Communications. Contribute to impactful transformation initiatives at one of the world’s leading institutions.</div><br> <div> </div><br> <div><strong>About Us</strong></div><br> <div>Our IT Services department is at the heart of the University’s digital transformation. We design, deliver, and support technology solutions that empower students, researchers, and staff to achieve excellence. Through collaboration, innovation, and a strong service culture, we enable the University to lead in its academic and research ambitions.</div><br> <div> </div><br> <div><strong>What We Offer</strong></div><br> <div>Working at the University of Oxford offers several exclusive benefits, such as:</div><br> <ul><br> <li>38 days of annual leave (inclusive of public holidays), with the option to purchase up to 10 extra days and additional leave after long service.</li><br> <li>One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.</li><br> <li>A commitment to hybrid and flexible working to suit your lifestyle.</li><br> <li>An excellent contributory pension scheme.</li><br> <li>Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.</li><br> <li>Access to a vibrant community through our social, cultural, and sports clubs.</li><br> </ul><br> <div> </div><br> <div><strong>About the Role</strong></div><br> <div>This structured Graduate Recruitment Scheme is designed to provide early-career professionals with in-depth experience, professional training, and accredited qualifications. Successful candidates will join one of three pathways:</div><br> <div> </div><br> <div>1. <strong>Graduate Project Manager and Change Leader</strong></div><br> <ul><br> <li>Work closely with stakeholders to manage scope, risks, and budgets for strategic IT projects.</li><br> <li>Contribute to initiatives spanning Technology, Education, Research, Administration, and Engagement and Dissemination.</li><br> <li>Support feature enhancements, implement change control, and assist with financial planning.</li><br> </ul><br> <div> </div><br> <div>2. <strong>Graduate Business Analyst</strong></div><br> <ul><br> <li>Act as a bridge between end-users and IT teams, translating business needs into technical solutions</li><br> <li>Analyse business processes, identify areas for improvement, and support system development.</li><br> <li>Conduct stakeholder engagement, process mapping, and requirements gathering.</li><br> </ul><br> <div>3.<strong>Graduate Business Change Officer</strong></div><br> <ul><br> <li>Support stakeholders through IT system changes to ensure smooth adoption and maximum benefit</li><br> <li>Facilitate communications, training, and user engagement for successful implementation.</li><br> <li>Help drive change initiatives across the University’s digital estate.</li><br> </ul><br> <div> </div><br> <div>This is a <strong>30-month fixed-term programme</strong>, with two training pathways:</div><br> <ol><br> <li>Graduate-level roles (without an apprenticeship): On-the-job training with role-specific accredited qualifications.</li><br> <li>Graduate-level roles with a Level 7 apprenticeship (master's level): Level 7 MSc Digital & Technology Solutions Apprenticeship (for Project Management and Business Analysis roles only).</li><br> </ol><br> <div>A minimum of two days on-site per week is required, with flexible working arrangements.</div><br> <div> </div><br> <div><strong>About You</strong></div><br> <div>We are looking for enthusiastic graduates eager to develop their careers. You should have:</div><br> <ul><br> <li>A degree (2:1 or above) in a relevant field, or equivalent qualification.</li><br> <li>Strong communication, problem-solving, and analytical skills.</li><br> <li>Good analysis and problem-solving skills</li><br> <li>Logical and creative thinking skills</li><br> <li>An excellent attention to detail and a thorough and organised approach</li><br> <li>A collaborative mindset</li><br> </ul><br> <div> </div><br> <div><strong>Please note-</strong> This role does not meet the criteria for sponsorship under the Skilled Worker Visa. Applicants will need to demonstrate their own right to work for the duration of the fixed term contract.</div><br> <div> </div><br> <div><strong>Application Process</strong></div><br> <div>Please indicate your preferred specialism(s) out of Project Management, Business Analysis and Business Change at the start of your supporting statement. In your statement, explain how you meet each of the selection criteria using examples from your skills and experience, which may include employment, education, or career breaks (e.g., time taken for caring responsibilities).</div><br> <div> </div><br> <div><strong>To apply, please upload:</strong></div><br> <ul><br> <li>A supporting statement indicating your preferred specialism(s) and detailing your interest and suitability.</li><br> <li>Your CV.</li><br> <li>The details of two referees.</li><br> </ul><br> <div>The closing date for applications is <strong>12 noon on Friday 25 April</strong>.</div><br> <div> </div><br> <div>An assessment day will take place on <strong>Monday 9 June</strong> and will be held <strong>in person in Central Oxford.</strong></div><br> <div> </div><br> <div>Kick-start your career with us and become part of Oxford’s digital transformation journey!</div> </div>Research Technology Specialist
Closes: April 25, 2025, noon; salary: Standard Grade 8: £48,235 - £57,255
<div> <p></p><div><strong>Research Technology Specialist, IT Services</strong></div><br> <div><strong>Contract:</strong> Full-time, Permanent</div><br> <div><strong>Grade 8:</strong> £ 48, 235- £57,255</div><br> <div><strong>Location:</strong> Central Oxford/Some Hybrid working</div><br> <div> </div><br> <div>We have an exciting opportunity to join the IT Services Department on a permanent basis as a Research Technology Specialist working in the Research Support Services Team.</div><br> <div> </div><br> <div>Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.</div><br> <div> </div><br> <div>IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We value and recognise our own and the contribution of others, creating a great culture to work in and a place where we all feel we belong.</div><br> <div> </div><br> <div><strong>What We Offer</strong></div><br> <div>Working at the University of Oxford offers several exclusive benefits, such as:</div><br> <ul><br> <li>38 days of annual leave to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.</li><br> <li>One of the most generous maternity and adoption leave schemes in UK higher education, offering up to 26 weeks of full-pay leave, followed by additional statutory and unpaid leave options.</li><br> <li>A commitment to hybrid and flexible working to suit your lifestyle.</li><br> <li>An excellent contributory pension scheme.</li><br> <li>Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.</li><br> <li>Access to a vibrant community through our social, cultural, and sports clubs.</li><br> </ul><br> <div> </div><br> <div><strong>About the Role</strong></div><br> <ul><br> <li>As a Research Technology Specialist within Oxford’s Research Support Services Team, the post-holder will help provide a source of technical consultancy, support and expertise to researchers across the University. You will need to engage in dialogue with researchers with varying levels of technical knowledge in the application of IT to their research and the management of their research data.</li><br> <li>We are a small team that supports a number of services for the University’s research community (including Research File Service, Electronic Lab Notebooks, DigiSafe), and makes a significant contribution to supporting research data management across all disciplinary areas. The team is also actively contributing to several digital transformation initiatives within the research programme.</li><br> <li>The postholder will have the opportunity to contribute to supporting these services while also reviewing the processes involved in research data collection, management, and archiving within their specific research area. This will help inform updates to the team's knowledge and improve future support.</li><br> </ul><br> <div> </div><br> <div><strong>About You</strong></div><br> <ul><br> <li>To be successful in this varied and interesting role, you will ideally have substantial practical research experience and enjoy using this experience in new areas for problem solving.</li><br> <li>You will have great communication skills (written and verbal) and be confident in the ability to communicate with the team, researchers, and academic staff.</li><br> <li>You will also have a positive attitude and be keen to use your research experience to help improve research data management and infrastructure in the University.</li><br> </ul><br> <div> </div><br> <div><strong>Application Process</strong></div><br> <div>To apply, please upload:</div><br> <ul><br> <li>A covering letter/supporting statement</li><br> <li>Your CV</li><br> <li>The details of two referees</li><br> </ul><br> <div>The <strong>closing date</strong> for applications is <strong>Friday 25 April at 12:00 noon</strong></div><br> <div> </div><br> <div><strong>Interviews</strong> will be taking place on the <strong>week commencing 5 May</strong> and take place in person in <strong>central Oxford. </strong></div> </div>Senior Service Desk Analyst
Closes: April 25, 2025, noon; salary: Standard Grade 6: £34,982 - £40,855
<div> <p></p><div><strong>Senior Service Desk Analyst, IT Services</strong></div><br> <div><strong>Location:</strong> Central Oxford</div><br> <div> </div><br> <div><strong>Please note-</strong> This is an internal opportunity, external applicants need not apply.</div><br> <div> </div><br> <div>Are you an experienced IT professional with a passion for delivering outstanding customer service and driving continuous improvement? Join our IT Services team at the University of Oxford as a Senior Service Desk Analyst, where you’ll play a pivotal role in ensuring exceptional IT support for students, staff, and researchers.</div><br> <div> </div><br> <div><strong>About Us</strong></div><br> <div>Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.</div><br> <div> </div><br> <div><strong>Why Choose Us:  </strong></div><br> <div>At the University of Oxford, we prioritise our employees' wellbeing. We offer a range of benefits, including:</div><br> <ul><br> <li>30 days of annual leave (plus the 8 public holidays)</li><br> <li>Extensive personal and professional development plans and opportunities to foster growth</li><br> <li>A comprehensive range of childcare services</li><br> <li>An excellent contributory pension scheme</li><br> <li>Subsidised membership of the University Sports Centre</li><br> <li>Bicycle loan, repair and purchasing schemes</li><br> <li>Discounted bus & train passes schemes and Season Ticket travel loans</li><br> <li>Car benefit scheme for electric and ultra-low emissions vehicles</li><br> </ul><br> <div> </div><br> <div>The University hosts a wide array of social groups and sports clubs, making your experience here about much more than just work</div><br> <div> </div><br> <div><strong>About the Role </strong></div><br> <div>As a Senior Service Desk Analyst, you’ll act as a subject matter expert and escalation point within the central IT Service Desk. You’ll play a crucial role in shaping the customer experience, enhancing operational efficiency, and driving continuous service improvements in a fast-paced and collaborative environment.</div><br> <div> </div><br> <div>The Senior Service Desk Analyst will:</div><br> <ul><br> <li>Provide expert IT support and serve as an escalation point for complex issues</li><br> <li>Champion knowledge management, ensuring high-quality internal and customer-facing self-help resources</li><br> <li>Drive service improvements and collaborate with teams across IT Services</li><br> <li>Maintain service standards and best practices, contributing to change management initiatives</li><br> <li>Support and mentor colleagues, fostering a culture of collaboration and continuous learning</li><br> </ul><br> <div> </div><br> <div><strong>About You </strong></div><br> <div>To excel in this role, you will have:</div><br> <ul><br> <li>Proven experience in IT support, with strong technical skills</li><br> <li>Excellent written and verbal communication skills</li><br> <li>A customer-focused approach, with a commitment to high service standards</li><br> <li>A proactive mindset, always looking for ways to improve processes and efficiency</li><br> <li>A collaborative attitude, with experience coaching and mentoring others</li><br> </ul><br> <div><strong>Flexible Working </strong></div><br> <div>This role involves significant real-time collaboration with teams across the University. However, subject to satisfactory performance, flexible working arrangements may be considered, including:</div><br> <ul><br> <li>Flexible working hours, provided availability for key meetings and on-site activities is maintained.</li><br> <li>A hybrid working model after probation, requiring a minimum of 2 regular on-site days per week, plus additional attendance for key meetings, staff events, and training sessions.</li><br> </ul><br> <div>If you would like to discuss flexible working options before applying, please get in touch.</div><br> <div> </div><br> <div><strong>Application Process</strong></div><br> <div>To apply, please upload:</div><br> <ul><br> <li>A covering letter/supporting statement</li><br> <li>Your CV</li><br> <li>Contact details of two referees</li><br> </ul><br> <div>The <strong>closing date</strong> for applications is 12 noon on <strong>Friday 25 April 2025.</strong></div><br> <div> </div><br> <div><strong>Interviews</strong> will take place on the <strong>week commencing 12 May 2025</strong> and will be held in person in central Oxford.</div><br> <div> </div><br> <div>The university is an equal opportunity employer and encourages applications from all qualified candidates, including those interested in part-time or job-share positions.</div><br> <div> </div> </div>Head of Communications, Digital and IT
Closes: April 28, 2025, noon; salary: Standard Grade 9: £55,636 - £64,228
<div> <p></p><div><strong>Head of Communications- Digital and IT</strong></div><br> <div><strong>Contract:</strong> 2 year Fixed Term Contract. This ais also available as a secondment opportunity.</div><br> <div><strong>Hours:</strong> Full-time however, Part-time at 80% will be considered</div><br> <div> </div><br> <div><strong>Please note-</strong> This is an internal opportunity, external applicants need not apply.</div><br> <div> </div><br> <div>We are seeking an experienced communications professional to lead the development and implementation of an integrated communications strategy covering digital and IT services.</div><br> <div> </div><br> <div>This exciting new role provides an opportunity to establish a unified communications function for the services that will be overseen by the Chief Digital Information Officer (CDIO). You will oversee engaged and proactive support to ensure a high-quality experience for end-users, ensuring that activity is aligned with organisational strategy and priorities. You will also review the resilience of the communications function given the likely demands on the team in the short to medium term, make recommendations to the Deputy CDIO and CDIO regarding optimal structure and resources, and implement any changes agreed.</div><br> <div> </div><br> <div>If you are interested in this opportunity we look forward to your application.</div><br> <div> </div><br> <div><strong>What We Offer</strong></div><br> <div>As an employer, we genuinely care about our employees’ wellbeing, and this is reflected in the range of benefits that we offer including:</div><br> <ul><br> <li>An excellent contributory pension scheme</li><br> <li>38 days annual leave</li><br> <li>A comprehensive range of childcare services</li><br> <li>Family leave schemes</li><br> <li>Cycle loan scheme</li><br> <li>Discounted bus travel and Season Ticket travel loans</li><br> <li>Membership to a variety of social and sports clubs</li><br> </ul><br> <div> </div><br> <div>This role also offers the opportunity for hybrid working, a minimum of two days per week on site.</div><br> <div> </div><br> <div><strong>About the Role</strong></div><br> <ul><br> <li>The University’s central IT Services function of around 390 staff will shortly be reconfigured into two units – the Digital Governance Unit (DGU) and IT Services (ITS). The Digital Governance Unit and IT Services will both report to the Chief Digital & Information Officer (CDIO), under recruitment.</li><br> <li>This change has been driven by the University’s adoption of a new digital governance structure which has shifted the focus of digital delivery to a partnership model, led by business need.  Five portfolios for digital services and platforms have been created: Education, Research, Administration, Engagement & Dissemination, and Technology. The Digital Governance Unit will support alignment, coordination, and governance across these portfolio structures. IT Services will focus on service delivery in partnership with the business.</li><br> <li>The communications function in digital and IT is embedded in different pockets of digital and technology services, in areas such as internal service communications, business as usual, the Projects and Programmes Delivery Group (PPDG), and digital transformation. The new post of Head of Communications- Digital and IT will assume professional line management of all communications staff in both DGU and ITS, who will retain a dotted line to their local area principal as appropriate.</li><br> <li>As Head of Communications- Digital and IT you will ensure that communication and engagement support across the CDIO’s teams is joined up and effective.  You will develop the communication practice to ensure that existing resources are used flexibly and innovatively to deliver the best outcomes for end-users and key stakeholders in terms of clear, targeted, proportionate, and timely communication and engagement. Working closely with existing staff, you will shape, develop and implement the communications strategy, ensuring that departments, colleges, and end-users have a good understanding of the new organisational structure.</li><br> </ul><br> <div> </div><br> <div><strong>About You</strong></div><br> <ul><br> <li>This is a senior role that requires significant communications experience, with the ability to lead and inspire a team, and influence at all levels, including senior executives.</li><br> <li>We are looking for someone with Oxford University experience who understands the complexities of communications and engagement within a large, devolved organisation.  Alongside local knowledge you will need expert professional experience.  You will have previously developed and implemented complex communications strategies which have delivered value and tangible outcomes.</li><br> <li>You will have highly effective professional and personal judgement to be able to thrive in a complex operational environment with confidence.  Excellent interpersonal skills are essential, and you will need the ability to juggle priorities and meet tight deadlines.</li><br> <li>You will have an innovative and forward-thinking approach and be able to inspire those around you both personally and through a range of media.</li><br> </ul><br> <div> </div><br> <div><strong>Application Process</strong></div><br> <div>You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application.</div><br> <div> </div><br> <div>The <strong>closing date</strong> for applications is 12 noon on <strong>Monday 28 April 2025. </strong></div><br> <div> </div><br> <div><strong>Interviews</strong> will take place on <strong>Wednesday 7 or Thursday  8 May 2025</strong> and will be in person in central Oxford.</div><br> <div> </div><br> <div>If you would like an informal chat about the role please contact <strong>Rachel Meyrick</strong>, Interim Head of DGU rachel.meyrick@digital.ox.ac.uk</div> </div>Head of Practice Management
Closes: April 28, 2025, noon; salary: Standard Grade 10: £64,228 - £74,191
<div> <p></p><div>Are you a strategic leader passionate about people, talent, and helping to transform workplace culture? Join our Programmes and Projects Delivery Group at the University of Oxford and help shape the future of digital change and service delivery at one of the world’s most prestigious institutions.</div><br> <div> </div><br> <div><strong>Location:</strong> IT Services, Dartington House. Oxford</div><br> <div><strong>Salary:</strong> £64,228 - £74191 per annum</div><br> <div><strong>Contract:</strong> Full time, 2-year Fixed Term Contract</div><br> <div> </div><br> <div><strong>Please note-</strong> <strong>This is an internal opportunity, external applicants need not apply.</strong></div><br> <div> </div><br> <div><strong>About Us</strong></div><br> <div>Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges – from advancing sustainability to pioneering healthcare solutions – and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.</div><br> <div> </div><br> <div>The <strong>Programmes and Projects Delivery Group (PPDG)</strong> plays a central role in shaping, planning, and delivering digital change across the University. With around 125 specialist staff, we support investment in technology across many areas of Oxford’s academic and administrative operations. We are transitioning our service from traditional project delivery models to agile, product-based approaches that will help define the University’s future digital services.</div><br> <div> </div><br> <div><strong>What We Offer</strong></div><br> <div>Working at the University of Oxford offers several exclusive benefits, such as:</div><br> <ul><br> <li>38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.</li><br> <li>One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.</li><br> <li>A commitment to hybrid and flexible working to suit your lifestyle.</li><br> <li>An excellent contributory pension scheme.</li><br> <li>Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.</li><br> <li>Access to a vibrant community through our social, cultural, and sports clubs.</li><br> </ul><br> <div> </div><br> <div><strong>About the Role</strong></div><br> <div>As <strong>Head of Practice Management</strong>, you will play a pivotal role in leading the evolution of the service PPDG offers in line with the University’s digital ambitions. Reporting to the group head, you’ll work alongside senior stakeholders and heads of our four practice areas (Project Management, Business Change, Business Analysis, and Testing/Quality Assurance) to take forward an operating model that enables continuous improvement and cross-functional working.</div><br> <div>You will lead delivery of a change programme, which includes re-aligning our people into portfolio and service stream based teams, reshaping our communities of practice, developing multi-skilled talent, and continuing to reduce our reliance on contractors. You will also oversee graduate and apprenticeship recruitment programmes, explore new outreach initiatives, and champion secondments and professional development as part of our broader talent strategy.</div><br> <div>As a member of the group’s senior leadership team, you will directly line-manage the practice heads and key support roles, provide hands-on leadership to their teams in a matrix model, and help embed an inclusive, forward-looking, and agile culture across PPDG.</div><br> <div> </div><br> <div><strong>About You</strong></div><br> <div>You will be a highly collaborative leader who thrives in complex, people-focused environments. To succeed in this role, you will need:</div><br> <ul><br> <li>Outstanding people and stakeholder engagement skills, with a consultative and inclusive approach.</li><br> <li>Proven experience of leading organisational change involving people, structures, and ways of working.</li><br> <li>Substantial experience in managing teams of technology and change professionals, including across matrix environments.</li><br> <li>A strategic mindset, with the ability to build compelling cases for change and see them through to implementation.</li><br> <li>Experience working in a product-based digital delivery environment, with knowledge of methodologies like Agile, PRINCE2, and ITIL.</li><br> </ul><br> <div> </div><br> <div><strong>Application Process</strong></div><br> <div>To apply, please upload:</div><br> <ul><br> <li>A covering letter/supporting statement</li><br> <li>Your CV</li><br> <li>The details of two referees</li><br> </ul><br> <div>The closing date for applications is <strong>12 noon on Monday 28 April</strong>.</div><br> <div> </div><br> <div>Interviews will take place week commencing 12 May and will be held <strong>in person in central Oxford.</strong></div> </div>Senior Business Analyst- CRM
Closes: April 28, 2025, noon; salary: Standard Grade 8: £48,235 - £57,255
<div> <p></p><div><strong>Senior Business Analyst- 3 year Fixed term contract with possibility of extension.</strong></div><br> <div> </div><br> <div>We are looking for a highly capable Senior Business Analyst to join our thriving BA Practice in IT Services which supports change and technology development in a world-leading teaching and research university.</div><br> <div> </div><br> <div>These are dynamic and stimulating roles, offering the opportunity to contribute directly to transforming systems and processes which play a key role across the University of Oxford.</div><br> <div> </div><br> <div><strong>About the role</strong></div><br> <ul><br> <li>Senior Business Analysts at Oxford University work collaboratively with business representatives, end-users, project and continuous improvement teams, and suppliers to deliver solutions that align with university strategic priorities and Oxford’s Digital Transformation programme, which is reimagining the culture, processes and technology underpinning all it does.  These are exciting opportunities.</li><br> <li>You will play a critical role in the definition, support and implementation of systems and solutions that support key activities of the University.</li><br> <li>You will join a thriving, friendly and supportive Business Analysis Practice at Oxford and contribute to the continuous improvement of business analysis and IT-enabled business change at one of the world’s leading universities. We will invest in your personal development through training and professional development.</li><br> <li>The role will initially be working directly within the Digital Transformation team on a new University-wide CRM system.  The hybrid working requirements for this role are a minimum of 2 days per week in the office and on occasion up to 4 days per week as required by business needs.</li><br> </ul><br> <div> </div><br> <div><strong>About You</strong></div><br> <ul><br> <li>As a Senior Business Analyst, you will have <strong>considerable experience of working as a Business Analyst</strong> throughout the change lifecycle and on a variety of initiatives.  Experience of working within a large and complex transformation programme would be highly regarded.</li><br> <li>You will have <strong>strong analytical and problem-solving skills</strong> to understand complex issues and propose effective workable solutions, building on your experience of working in a complex environment with a wide range of parallel and mutually dependent activities.</li><br> <li>You will have <strong>experience mapping and designing processes</strong> for fast-paced and complex operational teams and providing analysis on opportunities for improvement to services and underlying processes.</li><br> <li>You will have <strong>excellent communication and interpersonal skills</strong>, enabling you to shape your messaging to different audiences, build consensus and bring teams together to make real change at the University.</li><br> <li>You will have proven experience of <strong>collaborating</strong> with stakeholders at all levels, building strong relationships so that you can understand user needs and represent their voice. Your <strong>proven negotiation skills</strong> will help with defining the scope of the work and agree on competing user requirements.</li><br> <li>You will be <strong>adaptable and flexible</strong> in your approach, able to respond to changing demands and priorities. You will be a self-starter and able to bring clarity where there is ambiguity.</li><br> </ul><br> <div><strong>About IT Services</strong></div><br> <div>IT Services is a key department that ensures that the University has the core IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We foster a collaborative and inclusive culture, valuing and recognising contributions to create an environment where everyone feels they belong.</div><br> <div> </div><br> <div><strong>What We Offer</strong></div><br> <div>As an employer, we genuinely care about our employees’ well-being, and this is reflected in the range of benefits that we offer including:</div><br> <ul><br> <li>An excellent contributory pension scheme</li><br> <li>38 days annual leave</li><br> <li>A comprehensive range of childcare services</li><br> <li>Family leave schemes</li><br> <li>Cycle loan scheme</li><br> <li>Discounted bus travel and Season Ticket travel loans</li><br> <li>Membership to a variety of social and sports clubs</li><br> </ul><br> <div>This is a hybrid role meaning that whilst you will be based in our offices in central Oxford – and will be expected to come to site as required for key project activities and practice meetings – you will be able to agree a pattern of regular remote working with your line manager.</div><br> <div> </div><br> <div><strong>Application Process</strong></div><br> <div>If you would like further information about the role, please contact: <strong>Ana Matak Siviour</strong> (ana.mataksiviour@it.ox.ac.uk).</div><br> <div> </div><br> <div>You will be required to upload a covering letter with a supporting statement, CV and the details of two referees as part of your online application. <strong>Supporting statement must be included:</strong> please explain why you would like to do this role and how you meet the <strong>selection criteria in the job description document</strong>. See also application guidance at https://www.jobs.ox.ac.uk/cv-and-supporting-statement.</div><br> <div> </div><br> <div>The <strong>closing date is Monday 28th April at noon</strong>. Only applications submitted by this time will be considered.</div><br> <div> </div><br> <div>We will <strong>review applications as we receive them</strong>, and reserve the right to close the vacancy earlier should we find the right candidate prior to the closing date.</div><br> <div> </div><br> <div><strong>Initial Interviews</strong> will take place throughout the application period, and in person on <strong>Monday 12th May </strong></div> </div>Systems Administrator- Microsoft Platform Services Team
Closes: April 28, 2025, noon; salary: Standard Grade 7: £38,674 - £46,913
<div> <p></p><div><strong>Systems Administrator- Microsoft Platform Services Team</strong></div><br> <div><strong>Contract:</strong> Full-time, 16 month Fixed Term contract</div><br> <div><strong>Location:</strong> Dartington House, Oxford</div><br> <div><strong>Salary:</strong> £38,674 - £46,913 per annum</div><br> <div> </div><br> <div>The Microsoft Platform Services team in IT Services is looking to recruit a Systems Administrator with existing Windows administration experience and strong customer service skills.</div><br> <div> </div><br> <div>The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We value and recognise our own and the contribution of others, creating a great culture to work in and a place where we all feel we belong.</div><br> <div> </div><br> <div>The postholder will be based in Dartington House but you will be able to agree a pattern of regular hybrid working with your line manager.</div><br> <div> </div><br> <div><strong>What We Offer</strong></div><br> <div>Working at the University of Oxford offers several exclusive benefits, such as:</div><br> <ul><br> <li>38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.</li><br> <li>One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.</li><br> <li>A commitment to hybrid and flexible working to suit your lifestyle.</li><br> <li>An excellent contributory pension scheme.</li><br> <li>Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.</li><br> <li>Access to a vibrant community through our social, cultural, and sports clubs.</li><br> </ul><br> <div> </div><br> <div><strong>About the Role</strong></div><br> <ul><br> <li>The successful candidate will specialise in supporting the Research File Services infrastructure, dealing with tasks from managing storage allocations, monitoring and backups, upgrading and configuring server-side applications, and building Window server clusters.</li><br> <li>You will work as part of a virtual continuous improvement team, using agile methodologies to iteratively develop outcome-driven improvements to a research data storage product and service.</li><br> <li>The postholder will also work alongside the other systems administrators in the team to contribute to the management of our server estate; monitoring and maintaining the wider server infrastructure and dealing with escalated third-line tasks and incidents.</li><br> <li>This is an opportunity to gain an insight into the tools and processes needed to manage a large, complex estate and to work alongside a senior technical team to grow your skills in Windows server administration.</li><br> <li>Although this post is advertised at Grade 7, we also welcome your application if you feel that you do not currently meet all the criteria but have the potential to do so given a suitable opportunity.  In this case, we may offer the post initially at a lower grade (Grade 6) along with a development plan.</li><br> </ul><br> <div> </div><br> <div><strong>About You</strong></div><br> <ul><br> <li>You will have proven expertise in Microsoft systems administration, particularly Windows Server, and demonstrable interest in gaining an advanced understanding of Microsoft Windows server systems and Azure.</li><br> <li>You will have a good understanding of TCP/IP networks, and an understanding of issues relating to system security, reliability and availability.</li><br> <li>You will have excellent communications skills, including the presentation of complex technical ideas, and the production of accurate written documentation.</li><br> </ul><br> <div> </div><br> <div><strong>Application Process</strong></div><br> <div>You will be required to upload a supporting statement, CV and the details of two referees as part of your online application.</div><br> <div> </div><br> <div>The <strong>closing date</strong> for applications is <strong>12 noon</strong> on <strong>Monday 28 April 2025.</strong></div><br> <div> </div><br> <div><strong>Interviews</strong> will take place on <strong>Friday 9 May</strong> and will be in person in central Oxford.</div> </div>Business Change Manager
Closes: May 6, 2025, noon; salary: Standard Grade 8: £48,235 - £57,255
<div> <p></p><div><strong>Are you passionate about people, digital transformation, and improving the way we work?</strong></div><br> <div> </div><br> <div>Join our dynamic <strong>IT Services</strong> team at the University of Oxford and help shape how change is delivered across our world-leading institution.</div><br> <div> </div><br> <div><strong>About Us</strong></div><br> <div>Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges – from advancing sustainability to pioneering healthcare solutions – and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.</div><br> <div> </div><br> <div><strong>IT Services</strong> is a central department that supports the entire University in achieving its academic and research goals through the innovative use of technology. Within IT Services, the <strong>Programme and Projects Delivery Group (PPDG)</strong> brings together specialists in programme and project management, business analysis, testing, training, communications, and change management to ensure the effective delivery of digital initiatives across the University.</div><br> <div> </div><br> <div><strong>What We Offer</strong></div><br> <div>Working at the University of Oxford offers several exclusive benefits, such as:</div><br> <ul><br> <li>38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.</li><br> <li>One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.</li><br> <li>A commitment to hybrid and flexible working to suit your lifestyle.</li><br> <li>An excellent contributory pension scheme.</li><br> <li>Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.</li><br> <li>Access to a vibrant community through our social, cultural, and sports clubs.</li><br> </ul><br> <div> </div><br> <div><strong>About the Role</strong></div><br> <div>We are recruiting for x3 <strong>Business Change Managers</strong> to support the delivery of IT initiatives that improve business processes and enhance the use of technology across the University.</div><br> <div> </div><br> <div>You’ll be part of a collaborative delivery team, supporting the leadership and implementation of change across various portfolios, including Administration, Education, Engagement and Dissemination.</div><br> <div> </div><br> <div>You’ll work closely with stakeholders to ensure that staff and students are supported and ready for new ways of working as part of our ongoing digital transformation. This includes assessing the scale and impact of change, designing appropriate change strategies, and coordinating communications and training activities.</div><br> <div> </div><br> <div>You’ll play a vital role in helping the University realise the benefits of its digital initiatives, working in both traditional and Agile environments. The role offers a unique opportunity to make a real difference to the way services are experienced by students and staff, while being part of a talented, supportive, and forward-thinking team.</div><br> <div> </div><br> <div><strong>About You</strong></div><br> <div>We’re looking for people who can:</div><br> <ul><br> <li>Demonstrate experience of change management in a complex organisation with multiple stakeholder groups.</li><br> <li>Understand how people experience and respond to change, particularly in the context of technology and business process improvement.</li><br> <li>Build strong, trusting relationships with diverse stakeholders and communicate with clarity and impact.</li><br> <li>Adapt to different delivery contexts, including Agile, iterative development, and continuous improvement approaches.</li><br> <li>Work independently and collaboratively, showing initiative, sound judgment, and a structured approach to planning and problem-solving.</li><br> </ul><br> <div> </div><br> <div><strong>Application Process</strong></div><br> <div>To apply, please upload:</div><br> <ul><br> <li>A covering letter/supporting statement</li><br> <li>Your CV</li><br> <li>The details of two referees</li><br> </ul><br> <div>The closing date for applications is <strong>12 noon on Tuesday 6 May 2025</strong>.</div><br> <div> </div><br> <div>Interviews will take place across <strong>Wednesday 21 and Thursday 22 May</strong> and will be held in person in central Oxford.</div> </div>IT Support Architect
Closes: May 6, 2025, noon; salary: Standard Grade 7: £38,674 - £46,913
<div> <p></p><div><strong>IT Support Architect</strong></div><br> <div><strong>Location:</strong> Central Oxford</div><br> <div><strong>Salary:</strong> Grade 7</div><br> <div><strong>Contract:</strong> Full Time however, Part-Time applications will be considered (minimum 3 days per week)</div><br> <div> </div><br> <div>Are you a strategic thinker with a passion for optimising IT support models and enhancing user experiences? The University of Oxford is seeking a IT Support Architect to help shape the future of IT support across our diverse digital services.</div><br> <div> </div><br> <div><strong>About Us</strong></div><br> <div>Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.</div><br> <div> </div><br> <div><strong>What We Offer</strong></div><br> <div>Working at the University of Oxford offers several exclusive benefits, such as:</div><br> <ul><br> <li>38 days of annual leave (inclusive of public holidays), with the option to purchase up to 10 extra days and additional leave after long service.</li><br> <li>One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.</li><br> <li>An excellent contributory pension scheme.</li><br> <li>Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.</li><br> <li>Access to a vibrant community through our social, cultural, and sports clubs.</li><br> </ul><br> <div><strong>About the Role</strong></div><br> <div>As the IT Support Architect, you will work in the Service Desk team collaborating closely with customer service teams, product teams, infrastructure teams, business analysts, and project staff to improve service efficiency and user experience. You will play a key role in developing optimised support models (“design patterns”) to help transition the University towards a product-based, Agile, and continuous improvement-driven IT environment.</div><br> <div> </div><br> <div>This role spans across central IT Services and shared digital services provided by University Research Services, Student Systems, Libraries and Museums, and University Administration.</div><br> <div> </div><br> <div><strong>Flexible Working  </strong></div><br> <div>This role involves significant real-time collaboration with teams across the University and therefore, the role will be predominantly office based. We will consider flexible working arrangements subject to operational needs</div><br> <div> </div><br> <div><strong>About You</strong></div><br> <div>To succeed in this role, you will have:</div><br> <ul><br> <li>Strong experience in IT service design, support, or ITSM frameworks (e.g., ITIL, Agile).</li><br> <li>Excellent stakeholder management skills, with the ability to collaborate across multiple teams.</li><br> <li>A strategic mindset, able to develop and implement standardised IT support processes.</li><br> <li>A data-driven approach, using research and analytics to drive service improvements.</li><br> <li>Experience with governance, compliance, and security best practices in IT support.</li><br> </ul><br> <div> </div><br> <div><strong>Why Join Us?   </strong></div><br> <ul><br> <li>Opportunity to shape and optimize IT support models across the University.</li><br> <li>Work in a collaborative and forward-thinking IT environment.</li><br> <li>Hybrid and flexible working arrangements to support work-life balance.</li><br> <li>Professional growth opportunities, including training, coaching, and IT service management certifications.</li><br> </ul><br> <div><strong>Application Process</strong></div><br> <div>To apply, please upload:</div><br> <ul><br> <li>A covering letter/supporting statement</li><br> <li>Your CV</li><br> <li>The details of two referees</li><br> </ul><br> <div>The <strong>closing date</strong> for applications is <strong>12:00 noon</strong> on <strong>Tuesday 6 May 2025.</strong></div><br> <div> </div><br> <div><strong>Interviews</strong> will take place on the <strong>week commencing 19 May</strong> and take place in person in Central Oxford.</div> </div>Deputy Team Lead- Microsoft Platform Services Team
Closes: May 7, 2025, noon; salary: Standard Grade 9: £55,636 - £64,228
<div> <p></p><div><strong>Deputy Team Leader- Microsoft Platform Services Team</strong></div><br> <div><strong>IT Services</strong></div><br> <div> </div><br> <div>We have an exciting <strong>opportunity</strong> available for a Deputy Team Leader to join us on a permanent basis. You will have the opportunity to take a leading role in shaping the service delivery strategy for Microsoft infrastructure, managing technical teams, and contributing to continuous improvements. As a Deputy Team Leader, you will ensure services and systems are designed, developed, and managed to the highest standards, while supporting your team’s growth and development. Your leadership will help drive operational excellence and deliver impactful solutions for the University’s digital infrastructure.</div><br> <div> </div><br> <div><strong>About the Department</strong></div><br> <div>The IT Services department at the University of Oxford plays a key role in supporting the University's mission to deliver world-leading education, research, and services. Our <strong>Microsoft Platform Services Team</strong> is at the heart of the University's infrastructure, responsible for managing and developing a range of critical services and systems running primarily on a Microsoft-based platform. The team works collaboratively with a diverse group of technical and operational experts to provide reliable and secure services to our staff, students, and the wider University community.</div><br> <div> </div><br> <div><strong>What We Offer</strong></div><br> <div>Working at the University of Oxford offers several exclusive benefits, such as:</div><br> <ul><br> <li>38 days of annual leave to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.</li><br> <li>One of the most generous maternity and adoption leave schemes in UK higher education, offering up to 26 weeks of full-pay leave, followed by additional statutory and unpaid leave options.</li><br> <li>A commitment to hybrid and flexible working to suit your lifestyle.</li><br> <li>An excellent contributory pension scheme.</li><br> <li>Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.</li><br> <li>Access to a vibrant community through our social, cultural, and sports clubs.</li><br> </ul><br> <div>This roles also offers the opportunity for hybrid working.</div><br> <div> </div><br> <div><strong>About the Role</strong></div><br> <ul><br> <li>As a Deputy Team Leader within the Microsoft Platform Services team, you will be instrumental in managing and developing the University's Microsoft infrastructure services. You will work alongside the Team Leader to deliver high-quality IT services, manage the performance of your technical team, and ensure that services are aligned with the University's strategic goals. You will take a leadership role in service delivery, designing continuous service improvement plans and ensuring effective service management processes are in place.</li><br> <li>This is a highly collaborative role where you will engage with internal and external stakeholders, including service owners, suppliers, and users, to ensure that services are aligned with business requirements. You will also be responsible for the development of technical strategies and roadmaps to ensure the future-proofing of services and systems, actively contributing your technical expertise to decision-making processes across the department and the wider University.</li><br> <li>The role also offers opportunities for personal development, with the potential to deputise for the Team Leader and contribute to strategic projects across the University. You will play a pivotal part in ensuring that the Microsoft Platform Services team operates efficiently, securely, and with a focus on innovation and continuous improvement.</li><br> </ul><br> <div> </div><br> <div><strong>About You</strong></div><br> <div>We are looking for someone who:</div><br> <ul><br> <li>Have demonstrable experience of providing leadership to expert technical teams, including recruitment, staff development, and performance management.</li><br> <li>Are familiar with IT service management processes, with a strong focus on service delivery and continuous improvement.</li><br> <li>Have strong technical expertise in supporting Microsoft infrastructure and can lead technical teams effectively.</li><br> <li>Have excellent communication skills, with the ability to present complex technical ideas to a variety of audiences and produce accurate documentation.</li><br> <li>Demonstrate the ability to manage resources and priorities in a collaborative environment to deliver services and infrastructure efficiently.</li><br> </ul><br> <div> </div><br> <div><strong>Application Process</strong></div><br> <div>To apply, please upload:</div><br> <ul><br> <li>A supporting statement explaining how your skills, experience, and achievements meet the <strong>essential criteria</strong> outlined in the job description.</li><br> <li>Your CV</li><br> <li>The details of two referees</li><br> </ul><br> <div>The <strong>closing date</strong> for applications is <strong>12 noon on Wednesday 7 May.</strong></div><br> <div> </div><br> <div><strong>Interviews</strong> will take place on <strong>Friday 16 May and will be held in person in central Oxford.</strong></div> </div>