Visitor Experience Duty Manager
Applications for this vacancy closed on 16 January 2024 at 12:00PM
**About the role**
We are seeking to appoint a proactive and enthusiastic Visitor Experience Duty
Manager to lead the Visitor Experience Assistant (VEA) and volunteer teams in
providing our visitors with a world-class museum experience. You will also
support our security operation by ensuring that public areas are always
efficiently staffed and that the team is well trained, motivated and managed.
This is a permanent, variable hours post. Shifts will be offered on an ad hoc
basis (approximately 1-4 days per month) and availability at weekends and bank
holidays, and some weekdays and late night events, will be required.
This role involves lifting, carrying and moving objects (with or without
adaptations) which on occasion may by heavy. All necessary health and safety
training will be provided.
**About you**
Do you have a passion for working in a visitor facing environment?
Do you have strong interpersonal and leadership qualities, with experience in
de-escalating situations and managing difficult customers with tact and
diplomacy?
Do you have an understanding of workplace health and safety?
Yes? Apply now and become a vital part of our team!
**What We Offer**
As an employer, we genuinely care about our employees’ wellbeing and this is
reflected in the range of benefits that we offer including:
* An excellent contributory pension scheme
* 38 days of annual leave
* A comprehensive range of childcare services
* Family leave schemes
* Cycle loan scheme
* Discounted bus travel and Season Ticket travel loans
More information is available at https://hr.admin.ox.ac.uk/staff-benefits
**Diversity**
Our staff and students come from all over the world, and we proudly promote a
friendly and inclusive culture. Diversity is positively encouraged, through
diverse groups and champions, as well as a number of family-friendly policies,
such as the right to apply for flexible working and support for staff
returning from periods of extended absence, for example, shared parental
leave.
**How to apply**
You will be required to upload your **CV and a supporting evidence form using
the attached template (or a supporting statement)** as part of your online
application. Your supporting evidence form lists each of the essential and
desirable selection criteria, please explain how you meet each one.
The Chair of this recruitment panel will be Ruth Farnan, Visitor Experience
Deputy Head and Volunteer Manager who can be contacted with enquiries relating
to the role (ruth.farnan@ashmus.ox.ac.uk). General queries about the
recruitment and application process should be directed to the Recruitment team
within our Human Resources department (recruitment@ashmus.ox.ac.uk)
Only applications received online before 12:00 midday (GMT/BST) on Tuesday
16th January 2024 can be considered. Interviews are expected to take place on
Wednesday 31st January 2024.
*An automatic annual increment each year will be paid up to (and not including) the discretionary range within the University of Oxford’s grade 4 salary scale.
We are seeking to appoint a proactive and enthusiastic Visitor Experience Duty
Manager to lead the Visitor Experience Assistant (VEA) and volunteer teams in
providing our visitors with a world-class museum experience. You will also
support our security operation by ensuring that public areas are always
efficiently staffed and that the team is well trained, motivated and managed.
This is a permanent, variable hours post. Shifts will be offered on an ad hoc
basis (approximately 1-4 days per month) and availability at weekends and bank
holidays, and some weekdays and late night events, will be required.
This role involves lifting, carrying and moving objects (with or without
adaptations) which on occasion may by heavy. All necessary health and safety
training will be provided.
**About you**
Do you have a passion for working in a visitor facing environment?
Do you have strong interpersonal and leadership qualities, with experience in
de-escalating situations and managing difficult customers with tact and
diplomacy?
Do you have an understanding of workplace health and safety?
Yes? Apply now and become a vital part of our team!
**What We Offer**
As an employer, we genuinely care about our employees’ wellbeing and this is
reflected in the range of benefits that we offer including:
* An excellent contributory pension scheme
* 38 days of annual leave
* A comprehensive range of childcare services
* Family leave schemes
* Cycle loan scheme
* Discounted bus travel and Season Ticket travel loans
More information is available at https://hr.admin.ox.ac.uk/staff-benefits
**Diversity**
Our staff and students come from all over the world, and we proudly promote a
friendly and inclusive culture. Diversity is positively encouraged, through
diverse groups and champions, as well as a number of family-friendly policies,
such as the right to apply for flexible working and support for staff
returning from periods of extended absence, for example, shared parental
leave.
**How to apply**
You will be required to upload your **CV and a supporting evidence form using
the attached template (or a supporting statement)** as part of your online
application. Your supporting evidence form lists each of the essential and
desirable selection criteria, please explain how you meet each one.
The Chair of this recruitment panel will be Ruth Farnan, Visitor Experience
Deputy Head and Volunteer Manager who can be contacted with enquiries relating
to the role (ruth.farnan@ashmus.ox.ac.uk). General queries about the
recruitment and application process should be directed to the Recruitment team
within our Human Resources department (recruitment@ashmus.ox.ac.uk)
Only applications received online before 12:00 midday (GMT/BST) on Tuesday
16th January 2024 can be considered. Interviews are expected to take place on
Wednesday 31st January 2024.
*An automatic annual increment each year will be paid up to (and not including) the discretionary range within the University of Oxford’s grade 4 salary scale.
| dc:spatial |
Ashmolean Museum, Beaumont Street, Oxford, OX1 2PH
|
|---|---|
| Subject | |
| oo:contact | |
| oo:formalOrganization | |
| oo:organizationPart | |
| vacancy:applicationClosingDate |
2024-01-16 12:00:00+00:00
|
| vacancy:applicationOpeningDate |
2024-01-02 09:00:00+00:00
|
| vacancy:furtherParticulars | |
| vacancy:internalApplicationsOnly |
False
|
| vacancy:salary | |
| type | |
| comment |
About the role We are seeking to appoint a proactive and enthusiastic Visitor Experience Duty Manager to lead the Visitor Experience Assistant (VEA) and volunteer teams in providing our visitors with a world-class museum experience. You will also support our security operation by ensuring that public areas are always efficiently staffed and that the team is well trained, motivated and managed. This is a permanent, variable hours post. Shifts will be offered on an ad hoc basis (approximately 1-4 days per month) and availability at weekends and bank holidays, and some weekdays and late night events, will be required. ... **About the role**
We are seeking to appoint a proactive and enthusiastic Visitor Experience Duty Manager to lead the Visitor Experience Assistant (VEA) and volunteer teams in providing our visitors with a world-class museum experience. You will also support our security operation by ensuring that public areas are always efficiently staffed and that the team is well trained, motivated and managed. This is a permanent, variable hours post. Shifts will be offered on an ad hoc basis (approximately 1-4 days per month) and availability at weekends and bank holidays, and some weekdays and late night events, will be required. This ... |
| label |
Visitor Experience Duty Manager
|
| notation |
170300
|
| based near | |
| page |