IT Support Officer
Applications for this vacancy closed on 19 February 2024 at 12:00PM
**Join Us as an IT Support Officer**
Located in the heart of Oxford on Banbury Road, the University of Oxford
offers a dynamic and intellectually stimulating environment, renowned
worldwide for its excellence in research and innovation. From spearheading
initiatives to combat climate change to developing ground-breaking vaccines,
our work addresses pressing global challenges, making a real difference in the
world.
**Why Join Us?**
At the University of Oxford, we prioritize the well-being of our employees,
offering a range of benefits including:
* **Generous Contributory Pension Scheme**
* **38 Days Annual Leave**
* **Comprehensive Childcare Services**
* **Family Leave Schemes**
* **Cycle Loan Scheme**
* **Discounted Bus Travel and Season Ticket Travel Loans**
Moreover, we foster a vibrant community with numerous social groups and sports
clubs, providing opportunities for personal growth and development beyond the
workplace.
**About the Role**
Joining our IT Services Department as an IT Support Officer, you'll play a
crucial role in ensuring the reliability and performance of our IT
infrastructure. Based in the Desktop Services Team within the Customer
Services Group, you'll provide second-level technical support for users of our
Managed Desktop Service.
Responsibilities include:
* Responding to IT incidents and service requests, contributing to the development of technical documentation, and troubleshooting issues effectively.
* You'll collaborate closely with team members and the Service Desk, delivering support via phone and remote tools.
* Flexibility, motivation, and professionalism are key as you interact with colleagues across various departments, maintaining a high level of service at all times.
**About You**
* We're seeking individuals passionate about delivering exceptional customer service and professional IT support.
* As a team player comfortable working independently, you'll demonstrate a desire to learn new skills and deliver solutions promptly and consistently.
* Your commitment to keeping colleagues and users informed of progress will be integral to your success in this role.
**Application Process**
To apply, please submit a supporting statement, CV, and details of two
referees online, addressing each point of the selection criteria outlined in
the job description in your supporting statement.
The **closing date** for applications is noon on **Monday 19 February 2024.**
**Interviews** will take place on the **week commencing 26 February** and take
place in person in Central Oxford.
Located in the heart of Oxford on Banbury Road, the University of Oxford
offers a dynamic and intellectually stimulating environment, renowned
worldwide for its excellence in research and innovation. From spearheading
initiatives to combat climate change to developing ground-breaking vaccines,
our work addresses pressing global challenges, making a real difference in the
world.
**Why Join Us?**
At the University of Oxford, we prioritize the well-being of our employees,
offering a range of benefits including:
* **Generous Contributory Pension Scheme**
* **38 Days Annual Leave**
* **Comprehensive Childcare Services**
* **Family Leave Schemes**
* **Cycle Loan Scheme**
* **Discounted Bus Travel and Season Ticket Travel Loans**
Moreover, we foster a vibrant community with numerous social groups and sports
clubs, providing opportunities for personal growth and development beyond the
workplace.
**About the Role**
Joining our IT Services Department as an IT Support Officer, you'll play a
crucial role in ensuring the reliability and performance of our IT
infrastructure. Based in the Desktop Services Team within the Customer
Services Group, you'll provide second-level technical support for users of our
Managed Desktop Service.
Responsibilities include:
* Responding to IT incidents and service requests, contributing to the development of technical documentation, and troubleshooting issues effectively.
* You'll collaborate closely with team members and the Service Desk, delivering support via phone and remote tools.
* Flexibility, motivation, and professionalism are key as you interact with colleagues across various departments, maintaining a high level of service at all times.
**About You**
* We're seeking individuals passionate about delivering exceptional customer service and professional IT support.
* As a team player comfortable working independently, you'll demonstrate a desire to learn new skills and deliver solutions promptly and consistently.
* Your commitment to keeping colleagues and users informed of progress will be integral to your success in this role.
**Application Process**
To apply, please submit a supporting statement, CV, and details of two
referees online, addressing each point of the selection criteria outlined in
the job description in your supporting statement.
The **closing date** for applications is noon on **Monday 19 February 2024.**
**Interviews** will take place on the **week commencing 26 February** and take
place in person in Central Oxford.
| dc:spatial |
Central Oxford
|
|---|---|
| Subject | |
| oo:contact | |
| oo:formalOrganization | |
| oo:organizationPart | |
| vacancy:applicationClosingDate |
2024-02-19 12:00:00+00:00
|
| vacancy:applicationOpeningDate |
2024-02-02 09:00:00+00:00
|
| vacancy:furtherParticulars | |
| vacancy:internalApplicationsOnly |
False
|
| vacancy:salary | |
| type | |
| comment |
**Join Us as an IT Support Officer**
Located in the heart of Oxford on Banbury Road, the University of Oxford offers a dynamic and intellectually stimulating environment, renowned worldwide for its excellence in research and innovation. From spearheading initiatives to combat climate change to developing ground-breaking vaccines, our work addresses pressing global challenges, making a real difference in the world. **Why Join Us?** At the University of Oxford, we prioritize the well-being of our employees, offering a range of benefits including: * **Generous Contributory Pension Scheme** * **38 Days Annual Leave** * **Comprehensive Childcare Services** * **Family Leave Schemes** * ... Join Us as an IT Support Officer Located in the heart of Oxford on Banbury Road, the University of Oxford offers a dynamic and intellectually stimulating environment, renowned worldwide for its excellence in research and innovation. From spearheading initiatives to combat climate change to developing ground-breaking vaccines, our work addresses pressing global challenges, making a real difference in the world. Why Join Us? At the University of Oxford, we prioritize the well-being of our employees, offering a range of benefits including:
|
| label |
IT Support Officer
|
| notation |
170534
|
| based near | |
| page |