Senior Course Administrator (Continuing Professional Development)

**Grade 5: £28,759 to £33,966 per annum**





Oxford University Department for Continuing Education (OUDCE) is seeking to
appoint a Senior Course Administrator SCA) for Continuing Professional
Development (CPD) Short Courses which is housed in the Department’s
Professional and Open Access Courses section.





The CPD Portfolio provides short open enrolment and bespoke courses that are
designed to provide high-level training and professional upskilling for
individuals across a range of companies, for professionals in organisations,
for government departments, and for research and academic institutions.





**About the role**



You will be responsible for administering a portfolio of courses (which may be
subject to change from time-to-time). You will provide support for the student
lifecycle on these courses from end-to-end, including dealing with
applications and admissions, on-course administration and handling post-course
enquiries, such as issuing of course certificates and debtor management.
Whilst you will generally focus on administration for your own portfolio of
courses, you will be required to be flexible in supporting other colleagues in
the team and across the Department, as and when required.





The normal working hours are 09.00-17.18, Monday – Friday, with an hour for
lunch each day. During the weeks in which the CPD courses run, you will need
to adjust your working week and work additional hours, in the evening, or at
weekends, depending on the type of course. Overtime is paid at enhanced rates
in line with University policy.





This is a full-time (FTE) position, available on a permanent contract.





**About you**



You will have significant experience of working in an office, with excellent
administrative and evet/course organisation, skills, accuracy, and attention
to detail, and an ability to work collaboratively and flexibly within a team.
You will have sound judgement and an ability to adhere to established
procedures and protocols, which will allow you to work with minimal
supervision, while seeking guidance as required. Discretion and a professional
and helpful manner in dealing with a wide range of people over the telephone,
via email or in person are essential. You must be competent in a range of MS
Office applications, and be willing to use technology to the full to reduce
administrative processes. You should have a very good standard of numeracy and
experience of working with data. A strong customer focus and excellent
interpersonal skills are also essential.





**About us**



The Department for Continuing Education is one of the University’s largest
departments and every year than 19,000 students enrol on its courses and
programmes. Our main areas of work are in continuing and professional
education, and we engage with individuals and organisations locally and
globally. The Department is headed by the Director and the senior management
team which includes two Deputy Directors and two Assistant Directors. There
are some 200 members of staff in the Department. Facilities include a
Residential Centre (with a hotel and catering operation), common room,
library, lecture theatre and a range of teaching rooms. We have a dedicated
online course production unit, Technology-Assisted Lifelong Learning (TALL),
which specialises in course development and consultancy.





OUDCE provides opportunities for people from a wide variety of backgrounds to
benefit from the University’s rich and unique resources. We are ambitious and
forward-thinking, with a strong sense of identity and community. Our mission
is to inspire people locally, nationally and globally by extending access to
Oxford’s world-class teaching and resources through flexible and inclusive
opportunities for study and research.





Colleagues uphold the uphold the Mission, Vision and Values of the Department
and actively promote a culture of equality, diversity and inclusion.





For more information, please visit: www.conted.ox.ac.uk





**What we offer**



Your happiness and wellbeing at work matters to us, so we offer a range of
family friendly and financial benefits including:





• An excellent contributory pension scheme



• 38 days’ annual leave



• A comprehensive range of childcare services



• Family leave schemes



• Cycle loan scheme



• Membership to a variety of social and sports clubs



• Discounted bus travel and Season Ticket travel loans





**Application process**



You will be required to upload the following documents:



1 A covering letter/supporting statement which clearly states how you meet
each of the essential criteria for the post



2 An up-to-date CV



3 The contact details of two referees





To make informal enquiries about the post please contact Dr Iain Landles at
iain.landles@conted.ox.ac.uk





The closing date for applications is 12 noon on 1 May 2024





Bring your expertise to the University of Oxford and be a part of a community
that values creativity, diversity, and excellence.





The University of Oxford is an equal opportunity employer and welcomes
applications from individuals regardless of their background.