Relocation Advisor (One Year Fixed Term Contract)

Are you passionate about helping people settle into new environments? Do you
have a strong commitment to customer service along with some experience in the
housing sector? We are looking for an organised individual to join our team as
a Relocation Advisor.





In this role, you will play a key role in supporting new University staff and
their families as they transition to life in Oxford, providing a seamless and
professional relocation experience.





**Key Responsibilities:**





**Relocation Support:** Provide personalised assistance to new staff with all
aspects of relocating, including housing, schooling, and transport.





**Stakeholder Engagement:** Build and maintain strong relationships with
internal University departments and external partners such as letting agents
and property vendors.





**Housing:** Assist with property viewings and ensure rentals meet required
standards, keeping up-to-date with housing legislation and market trends.





**Resource Management:** Develop and maintain relocation guides and online
resources to support new staff.





**Customer Service:** Be a key point of contact, offering exceptional support
throughout the relocation process.





**What We Offer:**





* 30 days of annual leave (excluding public holidays)


* Hybrid working arrangements for a healthy work-life balance


* Extensive personal and professional development opportunities


* Excellent contributory pension scheme


* Subsidised sports centre membership and cycle loan scheme


* Supportive childcare services and generous family leave




You will enjoy the fulfilment of helping staff and their families make a
smooth transition to life in Oxford as part of an amazing team.





**About You:**





* Experience in the housing sector, with knowledge of property management or lettings.


* Strong organisational skills with the ability to manage multiple tasks and deadlines.


* Excellent communication skills, both written and verbal, and comfortable working with individuals from diverse backgrounds.


* A proactive, self-motivated approach to work, with a keen eye for detail.


* Familiarity with Microsoft Office, particularly Excel and Outlook.




**Desirable:**





• Knowledge of Oxford’s housing market and local family services (schools,
healthcare, transport).





**How to apply**





To apply for this position, please submit the following documents as part of
your online application:





• Covering letter / supporting statement detailing how you meet the criteria
for the role as set out in the job description



• Curriculum vitae (CV)



• Contact details of two referees (only contacted if you are successful)





Only applications received before 12 pm on **Monday 7 October 2024** can be
considered.





Interviews will take place in person on **Monday 14 October 2024.**