Relocation Advisor (One Year Fixed Term Contract)

<div xmlns="http://www.w3.org/1999/xhtml"> <p></p><div>Are you passionate about helping people settle into new environments? Do you have a strong commitment to customer service along with some experience in the housing sector? We are looking for an organised individual to join our team as a Relocation Advisor.</div><br> <div>&#160;</div><br> <div>In this role, you will play a key role in supporting new University staff and their families as they transition to life in Oxford, providing a seamless and professional relocation experience.</div><br> <div>&#160;</div><br> <div><strong>Key Responsibilities:</strong></div><br> <div>&#160;</div><br> <div><strong>Relocation Support:</strong> Provide personalised assistance to new staff with all aspects of relocating, including housing, schooling, and transport.</div><br> <div>&#160;</div><br> <div><strong>Stakeholder Engagement:</strong> Build and maintain strong relationships with internal University departments and external partners such as letting agents and property vendors.</div><br> <div>&#160;</div><br> <div><strong>Housing:</strong> Assist with property viewings and ensure rentals meet required standards, keeping up-to-date with housing legislation and market trends.</div><br> <div>&#160;</div><br> <div><strong>Resource Management:</strong> Develop and maintain relocation guides and online resources to support new staff.</div><br> <div>&#160;</div><br> <div><strong>Customer Service:</strong> Be a key point of contact, offering exceptional support throughout the relocation process.</div><br> <div>&#160;</div><br> <div><strong>What We Offer:</strong></div><br> <ul><br> <li>30 days of annual leave (excluding public holidays)</li><br> <li>Hybrid working arrangements for a healthy work-life balance</li><br> <li>Extensive personal and professional development opportunities</li><br> <li>Excellent contributory pension scheme</li><br> <li>Subsidised sports centre membership and cycle loan scheme</li><br> <li>Supportive childcare services and generous family leave</li><br> </ul><br> <div>You will enjoy the fulfilment of helping staff and their families make a smooth transition to life in Oxford as part of an amazing team.</div><br> <div>&#160;</div><br> <div><strong>About You:</strong></div><br> <ul><br> <li>Experience in the housing sector, with knowledge of property management or lettings.</li><br> <li>Strong organisational skills with the ability to manage multiple tasks and deadlines.</li><br> <li>Excellent communication skills, both written and verbal, and comfortable working with individuals from diverse backgrounds.</li><br> <li>A proactive, self-motivated approach to work, with a keen eye for detail.</li><br> <li>Familiarity with Microsoft Office, particularly Excel and Outlook.</li><br> </ul><br> <div><strong>Desirable:</strong></div><br> <div>&#160;</div><br> <div>&#8226;&#160;&#160;&#160;&#160; Knowledge of Oxford&#8217;s housing market and local family services (schools, healthcare, transport).</div><br> <div>&#160;</div><br> <div><strong>How to apply</strong></div><br> <div>&#160;</div><br> <div>To apply for this position, please submit the following documents as part of your online application:</div><br> <div>&#160;</div><br> <div>&#8226;&#160;&#160;&#160;&#160;&#160;&#160; Covering letter / supporting statement detailing how you meet the criteria for the role as set out in the job description</div><br> <div>&#8226;&#160;&#160;&#160;&#160;&#160;&#160; Curriculum vitae (CV)</div><br> <div>&#8226;&#160;&#160;&#160;&#160;&#160;&#160; Contact details of two referees (only contacted if you are successful)</div><br> <div>&#160;</div><br> <div>Only applications received&#160;before 12 pm on <strong>Monday 7 October 2024</strong> can be considered.</div><br> <div>&#160;</div><br> <div>Interviews will take place in person on <strong>Monday 14 October 2024.</strong></div><br> <div>&#160;</div> </div>